Customer Service

5 days ago


Tampa, United States RemX Full time
Title: Customer Service Representative

Location"

Remote (Equipment is provided) -WILL NEED TO BE ABLE TO PICK UP EQUIPMENT ON PLANTATION, FL

On Site - Plantation

On Site Miramar

Pay: $17.00 - 18.00 (Bilingual Spanish

Hours: Hours vary between 7am-11pm Mon-Sun

Title: Customer Service Representative

Job Responsibilities:
  • Inbound calls only
  • Respond to and own consumer inquiries and issues.
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
Requirements:
  • 1 year of recent call center experience
  • 6 moths of previous remote work experience
  • High School diploma/ GED Required
  • Goal-driven and detail oriented


For immediate consideration, please email your resume to Andrea.knodt@emx.com with the subject as "Locations"

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