City Center Specialist, San Francisco, CA
2 months ago
City Center Specialist, San Francisco, CA What are we looking for At Cosentino (www.cosentino.com), we are looking for a City Center Specialist located in San Francisco, CA , who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of. What you will do As the City Center Specialist , you will assist with the day-to-day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination, as well as visiting certain customer accounts. When in the City Center, the goal is to identify and generate sales leads and partner with the local sales team to follow up on leads and convert them into sales and projects. You will also visit specific accounts, develop relationships, and generate direct sales through those accounts. You will play a key role in enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). In this role, you will proactively reach out to clients to achieve individual and team goals. Your ability to network and find business through events hosted at our City Center and showrooms is an integral part of this role. Sales Responsibilities: Welcome and engage every customer and provide the best customer experience, with the goal of developing long-term relationships and fostering brand loyalty. Assist all walk-ins & customers with appointments that arrive at the showroom. Provide support face-to-face, over the phone, and via email to help customers understand the benefits of the Cosentino brand. Develop and build relationships with design firms in the area, managing the relationship through face-to-face visits outside of the showroom and generating sales through them according to the sales goals assigned to the position. Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, and highlighting possible stock issues that may arise. Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads. Register visits and leads in Salesforce. Organization and Administration Responsibilities: Filter the leads of the City Center via phone call and only forward the ones with potential. Organize and plan events in advance, coordinating content and ensuring we have qualified attendees. Responsible for execution of events: invitations, catering, logistics, publicity, mailing. Ensure daily entry of all customer visits in Salesforce. Ensure the showroom is always in perfect condition: this includes cleanliness of all furniture, equipment, supplies, and placing marketing materials. Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, and attending to visitors daily and during events. Manage the administrative tasks required for suppliers. What you need to succeed Professional Experience Required: • 5+ years of experience in sales • 3+ years of experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales • Preferably 2+ years of experience in the interior design industry Knowledge Required: • Proven success in Sales, Marketing, and Customer Service Desired: • Knowledge of the building or decoration market Academical Background Required: • High School Diploma or GED Desired: • Bachelor’s Degree in interior design, architecture, or similar • Preferred: Bilingual Spanish/English What we do offer You will join a company with an international mindset and presence in 100+ countries, with an amazing growth story, sustained by extraordinary innovation. You will be able to demonstrate your great sales skills and grow your career in a challenging project. About Cosentino At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for home and business spaces. Innovation, sustainability, functionality, and beauty describe our value proposition to different market stakeholders and end clients. With a presence in more than 100 countries and 5 continents, our business keeps growing consistently. Cosentino is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Cosentino are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. #J-18808-Ljbffr
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