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Warranty Administrator Assistant

3 months ago

Bozeman, United States Ressler Motors Full time

Job Type

Full-time

Description

We will provide all training

Ressler Motor Company is a highly regarded car dealership located in the heart of Bozeman, Montana. With a strong commitment to customer satisfaction and a passion for delivering top-notch automotive services, we have become a trusted destination for car buyers. We are currently seeking a dedicated and detail-oriented Warranty Administrator to join our team.

Position Overview:

We are looking for a Warranty Administrator to efficiently manage and process warranty claims for our dealership. We can provide all necessary trainings.

Requirements

Warranty Claim Processing:

Accurately and efficiently process warranty claims for vehicle repairs. Verify the validity of warranty claims and ensure compliance with manufacturer guidelines.Communicate with manufacturers and suppliers to resolve warranty-related issues.

  • Documentation and Recordkeeping:
  • Maintain organized and up-to-date records of warranty claims and related documentation.
  • Prepare and submit warranty paperwork to manufacturers in a timely manner.
  • Assist in maintaining records of repair orders and service history.
  • Customer Service:
  • Serve as a point of contact for customers with warranty-related questions or concerns
  • Provide clear and friendly communication to customers regarding warranty coverage and claim status.
  • Ensure a positive customer experience throughout the warranty process.
  • Quality Control:
  • Collaborate with the service department to ensure that warranty repairs meet manufacturer standards.
  • Monitor and report on warranty claim trends and issues to improve service quality.
Qualifications:
  • High school diploma or equivalent; relevant automotive certification or coursework is a plus.
  • Proficiency in automotive software and MS Office, particularly Excel.
  • Exceptional attention to detail and organizational skills.
  • Strong communication and customer service skills.
  • Ability to work effectively in a team environment.
  • Knowledge of various automotive brands and their warranty programs is beneficial.


Salary Description

$20-$24 DOE