Manufacturing Deployment Analyst
2 weeks ago
COMPANY DESCRIPTION
Since its inception in 2013, Arcstone has successfully delivered solutions to over 140 innovative manufacturing companies globally. We are committed to finding and developing the best talents that will propel Arcstone forward. We welcome enterprise software development experts, manufacturing engineering talents, exceptional business developers, and other various roles who are ideally from the manufacturing sector. If you are ready to join a fast-paced, rapidly-growing company in a field poised for disruption, we want you
DESIGNATION : Manufacturing Deployment Analyst
RESPONSIBILITIES
As a Manufacturing Deployment Analyst (stationed in Indonesia), you will be directly responsible for guiding our customers in their deployment, use and integration of Arcstone’s toolsets. You will be working closely with our team of talented developers and Digital Manufacturing Analysts to ensure that customers are able to maximise the value of our products and smoothly integrate it with their own processes. An MDA is the first point of contact between customers and Arcstone, providing them with close guidance and support as well as collecting feedback and data to better enhance our toolsets and capabilities.
What you’ll be doing:
Work directly with customers to setup and deploy Arcstone's toolsets on their facilities
Work closely with Digital Manufacturing Analysts (DMAs) to help configure workflows, dashboards and validate data coming through Arcstone's toolsets
Guide customers on how to use Arcstone's tools, perform training and run data review sessions
Identifying and resolving any on-site issues with active engagement and communication
Be on-site at customer's factories to coordinate with Arcstone's overseas developers for customization and feedback
Collect and evaluate data and feedback from customers to continually improve Arcstone’s toolsets
QUALIFICATIONS
Proven track record of working with data in collection and validation preferred
Friendly and customer-centric attitude
Familiarity with SQL and data visualization tools (eg power Bi) is a plus
Excellent communication skills with the ability to tactfully influence, negotiate, and resolve conflicts
Demonstrated ability to lead and influence projects in a team environment
Able to learn how to use new software quickly
A demonstrated passion for manufacturing and production
Comfort with ambiguity, uncertainty, and a dynamic business landscape; flexible with no 9 to 5 mentality
Self-motivated and driven to excel and deliver, able to handle stress with a positive attitude
Team player with a no ego and collaborative attitude
Strong fluency in English (spoken and written)
Willingness to travel (when needed and allowed under safety measures)
OTHER INFORMATION
Given the high volume of applications we receive, we are only able to respond to shortlisted candidates (for the first round and subsequent rounds of interviews) within 1 to 2 weeks. Should you not hear from us within this timeframe, please do not lose heart. We will keep your applications with us for future opportunities as we continue to grow.
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