Full-time Universal Banker/Teller

2 months ago

Rockford, United States First Mid Bank & Trust Full time
Position: Full-time Universal Banker/Teller Location: Rockford, IL
Job Id: 3692 # of Openings: 2 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
  • Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
  • Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
  • Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
  • Gain manager assistance with any suspicious transactions.
  • Obtain management approval for transactions outside authorized limits.
  • Adheres to all bank compliance, security and operational policies and procedures.
  • Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
  • Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
  • Performs changes to existing accounts as requested by the customer.
  • Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
  • If applicable, allows entry of safe deposit box holders.
  • Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
  • Maintains customer confidentiality.
  • May participate in bank promotions, external community events, and promotional activities.
  • May be required to work in other First Mid Banking centers.
  • Complete other specified duties as assigned.
SALES:
  • Develops and maintains relationships with business partners.
  • Develops and maintains strong relationships with customers.
  • Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
  • Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
  • Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
  • Consistently meet or exceed established goals for the position.
Qualifications Education:
  • High School Diploma/GED required.
Experience:
  • 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
  • Previous sales experience preferred.
  • Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
  • Proficient in usage of Microsoft Office and computer application
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Apply for this Position

  • Full-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid Bank & Trust Full time

    Position: Full-time Universal Banker/Teller (Bilingual) Location: Rockford, IL Job Id: 3739 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a...

  • Full-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid Bank & Trust Full time

    Position: Full-time Universal Banker/Teller (Bilingual) Location: Rockford, IL Job Id: 3739 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs...

  • Part-time Universal Banker/Teller

    1 month ago

    Rockford, United States First Mid Bank & Trust Full time

    Position: Part-time Universal Banker/Teller Location: Rockford, IL Job Id: 3706 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized...

  • Part-time Universal Banker/Teller

    2 months ago

    Rockford, United States First Mid Bank & Trust Full time

    Position: Part-time Universal Banker/Teller Location: Rockford, IL Job Id: 3669 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized...

  • Universal Banker/Teller Position

    6 days ago

    Rockford, Illinois, United States First Mid-Illinois Bancshares Full time

    Key Responsibilities: As a Universal Banker/Teller, you will play a vital role in delivering exceptional service to our customers. Your responsibilities will include: Customer Service Excellence: Ensure a superior service experience by promptly addressing customer inquiries and fostering overall satisfaction. Welcoming Environment: Uphold company service...

  • Part-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid Bank & Trust Full time

    Position: Part-time Universal Banker/Teller Location: Rockford, IL Job Id: 3706 # of Openings: 1 At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and...

  • Relationship Banker

    4 weeks ago

    Rockford, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank...

  • Full-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid-Illinois Bancshares Full time

    Responsibilities include, but are not limited to: Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing...

  • Full-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid-Illinois Bancshares Full time

    At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service...

  • Full-time Universal Banker/Teller

    2 weeks ago

    Rockford, United States First Mid-Illinois Bancshares Full time

    At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service...

  • Relationship Banker

    1 month ago

    Rockford, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank...

  • Relationship Banker

    3 weeks ago

    Rockford, United States Wintrust Financial Full time

    Job DescriptionWintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen...

  • Relationship Banker-3

    4 weeks ago

    Rockford, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank...

  • Teller Supervisor

    3 weeks ago

    Rockford, United States FIRST COMMUNITY CREDIT UNION Full time

    Job DescriptionJob DescriptionDescription:General SummaryPrimary Responsibilities:Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Responsible for the supervision, training and coordination of job duties of tellers and Head tellers. Assist the Head tellers with questions they have...

  • Teller Supervisor

    4 weeks ago

    Rockford, United States FIRST COMMUNITY CREDIT UNION Full time

    Description:General SummaryPrimary Responsibilities:Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Responsible for the supervision, training and coordination of job duties of tellers and Head tellers. Assist the Head tellers with questions they have on teller duties or balancing...

  • Lead Teller Coordinator

    6 days ago

    Rockford, Illinois, United States FIRST COMMUNITY CREDIT UNION Full time

    Job OverviewPosition Summary:The Teller Supervisor plays a crucial role in fostering a dynamic service and sales environment that consistently enhances member experiences. This position involves overseeing the teller team, ensuring they are well-trained and equipped to perform their duties effectively.Key Responsibilities:Exemplify a vibrant,...

  • Lead Teller Coordinator

    5 days ago

    Rockford, Illinois, United States First Community Credit Union Full time

    OverviewKey Responsibilities: Exemplify a vibrant, top-tier service and sales ethos that consistently seeks to enhance member interactions. Oversee, mentor, and coordinate the responsibilities of tellers and senior tellers. Support senior tellers with inquiries regarding teller operations or check reconciliations.Conduct training sessions for senior tellers...

  • Lead Teller Coordinator

    5 days ago

    Rockford, Illinois, United States FIRST COMMUNITY CREDIT UNION Full time

    Job OverviewGeneral Summary: The Teller Supervisor plays a crucial role in fostering a vibrant service and sales culture that enhances member experiences.Key Responsibilities:Exemplify a dynamic, top-tier service and sales environment that continuously seeks to elevate member service.Oversee, mentor, and coordinate the responsibilities of teller staff and...

  • Relationship Banker

    3 weeks ago

    Rockford, IL, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank...

  • Relationship Banker-3

    3 weeks ago

    Rockford, IL, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank...