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Claims Adjuster/Examiner
1 month ago
To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?
What you will be doing:
- Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
- Research, analyze, and interpret policy language and state law as it applies to submitted claims.
- Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
- Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
- Draft, approve, and adjust estimates of damage and loss amounts.
- Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
- Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
- Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
- Document all relevant information in the electronic claims management system.
- Contribute to the business production goals and objectives.
- Establish timely and appropriate claim reserves in accordance with claim standards.
- Appropriately represent the company by executing a high level of service and always maintaining professionalism.
- Perform other duties, as assigned.
Education, Experience, and Licensing:
- Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
- Active Florida 6-20 Resident All Lines Adjuster License.
- 3+ years of first-party property claims adjusting experience preferred, 2 years required.
- 2+ years of experience working directly for a carrier required.
- Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
- Technical savviness.
- Xactimate proficiency a plus
- Solid working proficiencies of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization.
- Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
- Industry designations or certifications a plus.
- Excellent interpersonal and critical thinking skills.
- Data-driven, analytical approach necessary.
- Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
- Possesses strong customer service skills and can address customer escalations.
- Strong analytical, organizational, negotiation and communication skills.
- Ability to work independently, multi-task and adapt to frequent priority changes.
- Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
- Must possess excellent writing skills.
- Desire to live Slide's Core Values.
What Slide offers to you:
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology
Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle...Physical, Emotional, Financial, Social and Professional Health. A new 2024 Benefit is a Lifestyle Spending Account opened for each employee to spend on a Wellness Activity of their choice each month... funded by Slide
2023 AND 2024 BEST PLACE TO WORK - Tampa Bay Business Journal
2024 TOP WORKPLACE - Tampa Bay Times and USA Today
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