Cash Operations Manager

3 weeks ago

Silver Spring, United States Children's National Hospital Full time

Reporting to the Director of Grants Accounting, the Cash Operations Manager is responsible for managing the post award cash management operation and providing functional system (People Soft) support for the staff members. Serves as the liaison between staff and the IT support team as well as planning and implementing strategies to identify, cultivate, solicit and steward better system processes for the office. Under the guidance of the Director of Grants Accounting will partner with leadership, faculty, physicians, and scientists, administrators to develop priorities, initiatives, and cultivation strategies for Children's Research Institute. Assist the Director of Grants Accounting on the daily cash management operation by managing the collection of receivables from both CRI and CNMC, resolution of award invoice denials, bad debt activity and will perform these functions with excellent customer service. Need to follow-up with sponsor agencies, including the federal government divisions, to facilitate the appropriate reimbursement for Children's Research Institute and Hospital physician services incurred. Investigate reasons for non-payment and collect information and provide necessary documentation to sponsor agencies. Develop detailed understanding of federal and non-federal sponsor requirements. Manage the A/R aging, tracking and reporting of payment trends of sponsor awards.

Qualifications:
Minimum Education
Bachelor's Degree Accounting or related business field (Required)

Minimum Work Experience
5 years' working in sponsored post award administration (Required)

Functional Accountabilities
Strategic Planning

  • Work with the Director on the strategic plan for department services, include short-term and long-term objectives.
  • Collect and analyze PI, sponsor, other departments, and staff feedback and evaluate service/department effectiveness.
Program and Service Administration and Implementation
  • Implement strategic plan through supervision of day-to-day cash management operations of system invoicing and billing processes.
  • Collaborate with upper management to evaluate current as well as new system initiatives for effectiveness, feasibility and cost.
  • Ensure compliance with organizational and departmental policies and procedures, and federal regulatory requirements.
  • Compile and analyze data to support upper management decision-making in People Soft and the Cash Management Operations.
  • Work closely with the Director of Grants and Contracts Accounting, Business Managers, and Director of the office of Grants and Contracts to develop post-award policies and procedures.
Training and Supervision
  • Supervise a grant accountant under cash management and train the Grants and Contracts accounting staff.
  • Ensure staff is properly trained in PeopleSoft Grants Management System.
  • Evaluate the assigned grant accountant workload to ensure efficiency.
Financial management and compliance
  • Responsible to ensure that our People Soft Project Resources is functioning to the best of its ability for the office; verify data interfaces correctly, maintain and update People Soft Tree, proper analysis type and etc.
  • Responsible for managing the cash management operations; A/R aging, the utilization of proper and correctly for prepaid, the revenue collection is in accordance with federal and sponsor regulations.
  • Assist in the review of financial reports and invoices prepared by the departmental staff.
  • Approve JE to ensure compliance and accuracy.
  • Provide consistent monitoring and evaluation of institutional procedures that govern grants and contracts with respect to People Soft and its various interfacing modules.
  • Serve as point of contact at times for the Director of Grants Accounting for People Soft integration, upgrades and system patches and troubleshooting.
Financial System
  • Work closely with Director to increase efficiency and effectiveness of the PeopleSoft grants module, HR, and financial systems.
  • Works closely with Bear Institute and external vendors on system upgrades, enhancements, and implementations.
  • Audit system data for quality assurance and its efficiencies.
  • Ensure that award set up is done within system.
  • Ensure that system invoicing is reporting properly using PeopleSoft system.
Organizational Accountabilities
Organizational Commitment/Identification
  • Anticipate and responds to customer needs; follows up until needs are met.
Teamwork/Communication
  • Demonstrate collaborative and respectful behavior.
  • Partner with all team members to achieve goals.
  • Receptive to others' ideas and opinions.
Performance Improvement/Problem-solving
  • Contribute to a positive work environment.
  • Demonstrate flexibility and willingness to change.
  • Identify opportunities to improve clinical and administrative processes.
  • Make appropriate decisions, using sound judgment.
Cost Management/Financial Responsibility
  • Use resources efficiently.
  • Search for less costly ways of doing things.
Safety
  • Speak up when team members appear to exhibit unsafe behavior or performance.
  • Continuously validate and verify information needed for decision making or documentation.
  • Stop in the face of uncertainty and takes time to resolve the situation.
  • Demonstrate accurate, clear and timely verbal and written communication.
  • Actively promote safety for patients, families, visitors and co-workers.
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.

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