Call Center Representative
4 weeks ago
HYBRID AFTER TRAINING Description: Seeking a Customer/Product Support Analyst who will provide quality support with a high degree of customer satisfaction on technical and complex operational systems requests/questions in a professional and timely manner for association, bank, and external customers. Performs advanced customer service activities, leverages advanced processes or tools to support internal and external customers and logs, documents and researches all customer calls/emails/requests using the call tracking system in accordance with established call handling procedures. Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served. Will train on new business applications and be prepared to support upcoming system implementations. Maintains high levels of customer satisfaction, demonstrates commitment to quality, related to operational and technical support of complex products and/or processes of the bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately. Learns existing business applications, how they interact with other applications and provides timely support to end users. Resolves customer/ Association partner inquiries and issues. Recommends appropriate solutions. Resolves complex or reoccurring issues. Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Demonstrates support of teammates, second level staff, senior management, processes and procedures and assigned tasks to ensure the success of the Customer Support department and system deployments. Ensures the customers issue is fully resolved for all requests. Uses multiple system tools to search and troubleshoot questions and issues of systems and applications Ability to manage multiple concurrent objectives, making effective judgments as to prioritizing and time allocation, as well as, being accountable for personal self-development to include maintaining knowledge for supported systems Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Call Center Representative
2 weeks ago
Columbia, United States Sparks Group Full timeJob Summary/Company: Sparks Group has partnered with a long-standing regional bank. Together, we are looking for customer-oriented and motivated Call Service Representatives to join their team. The Call Center Representative will be responsible for handling general servicing requests involving: deposit accounts, loan accounts, debit cards, online/mobile...
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Call Center Representative
2 weeks ago
Columbia, United States Sparks Group Full timeJob Summary/Company: Sparks Group has partnered with a long-standing regional bank. Together, we are looking for customer-oriented and motivated Call Service Representatives to join their team. The Call Center Representative will be responsible for handling general servicing requests involving: deposit accounts, loan accounts, debit cards, online/mobile...
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Call Center Representative
2 weeks ago
West Palm Beach, United States Ocwen Financial Full timeThe Coordinator, Customer Resolutions Flex Agent is a call center phone agent position within the Companys forward mortgage servicing business. This position reports to a Team Lead, Customer Resolutions and works independently on a team located in Call Center, Representative, Customer Service, Communications, Team Lead, Retail, Mortgage
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Call center Representative
1 month ago
West Columbia, United States US Tech Solutions Full timeDuration: 6+ Months Job Description: • Contract to hire , onsite position only • Direct hire role • Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. • No onsite cafeteria. Does have vending machines. • Dress code is business casual - no exceptions. ...
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Call Center Representative
2 months ago
Columbia, United States US Tech Solutions, Inc. Full timeJob Title: Call Center Representative Location: Columbia SC 29229 Duration: 3+ month’s Contract Job Description: · Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to...
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Call Center Representative
4 months ago
West Palm Beach, United States Clerk & Comptroller Palm Beach County Full timeNo legal experience? No problem! We provide on the job training! Join our dynamic Customer Services team as a Call Center Representative! If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we want Call Center, Representative, Customer Service, Operations, Retail
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Call Center Representative
1 week ago
Columbia, United States TEKsystems Full timeRole Highlights: Industry: Call Center, Customer Service, Health Insurance Employment Type: 6-month contract-to-Direct Placement Location: Columbia, SC – Candidates must live within 30 minutes of location Role Benefits: Benefits available on the first day and frequent company events for employees. 401k matching after contract period. Attendance &...
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Inbound Call Center Representative
4 weeks ago
West Palm Beach, United States Randstad North America, Inc. Full timeRespond promptly t[ " . Respond promptly to incoming calls, emails, or chat messages from customers with a focus on providing excellent service. . Identify and resolve customer issues effectively, ensuring the customer's concerns are addressed Call Center, Representative, Retail, Staffing, Customer
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call center representative
3 days ago
West Palm Beach, United States Randstad Full timecall center representative. west palm beach , florida posted 1 day ago job details summary $15 - $16 per hour temporary high school category office and administrative support occupations referenceAB_4605947 job details Looking for a quick gig with great hours and NO weekends? This role is perfect for you! Earn $16/hour while working Monday...
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call center representative
2 days ago
West Palm Beach, United States Randstad Full timecall center representative. west palm beach , florida posted 2 days ago job details summary $15 - $16 per hour temporary high school category office and administrative support occupations referenceAB_4605947 job details Looking for a quick gig with great hours and NO weekends? This role is perfect for you! Earn $16/hour while working Monday...
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Call Center Representative
3 months ago
West Haven, United States Mysocialwiz Full timeJob DescriptionJob DescriptionCall Center Agent Job Summary for Mysocialwiz.comFull Commission + Retirement PlanYou will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for...
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Call center Representative
1 month ago
Columbia, United States US Tech Solutions, Inc. Full timeDuration: 6+ Months Job Description: • Contract to hire , onsite position only • Direct hire role • Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. • No onsite cafeteria. Does have vending machines. • Dress code is business...
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Call center Representative
2 weeks ago
Columbia, United States US Tech Solutions Full timeDuration: 6+ Months Job Description: • Contract to hire , onsite position only • Direct hire role • Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. • No onsite cafeteria. Does have vending machines. • Dress code is business casual - no exceptions. • Will...
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Call Center Representative
1 month ago
Columbia, United States US Tech Solutions Full timeDuration: 6+ Months Job Description:• Contract to hire,onsite position only • Direct hire role • Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. • No onsite cafeteria. Does have vending machines. • Dress code is business casual - no exceptions. • Will move to the...
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Call Center Supervisor
3 weeks ago
West Sacramento, United States Neptune Dental Management Full time $65,000 - $75,000Job DescriptionJob DescriptionDo you desire professional and personal fulfillment in your career? Do you want to be part of an organization that is interested in your professional growth? Do you want to work for a company that is dedicated to both quality patient care with a positive workplace and family atmosphere? Look no more!Welcome to Image Specialty...
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Call Center Supervisor
5 days ago
West Sacramento, United States Neptune Dental Management Full timeJob DescriptionJob DescriptionDo you desire professional and personal fulfillment in your career? Do you want to be part of an organization that is interested in your professional growth? Do you want to work for a company that is dedicated to both quality patient care with a positive workplace and family atmosphere? Look no more!Welcome to Image Specialty...
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FIXX Assistant Call Center Specialist
2 weeks ago
West Columbia, United States University of South Carolina Full timeUniversity Housing is seeking a highly motivated, energetic, and dedicated person to serve as a FIXX Assistant Call Center Specialist. The FIXX Assistant Call Center Specialist will be responsible for managing inbound calls, creating, and submitting Call Center Specialist, Assistant, Specialist, Call Center, Technology, Education
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Columbia, United States MCI Careers Full timePOSITION OVERVIEWJob Title: Licensed Life and Health Call Center Representative Job Type: Full-Time Location: South Carolina MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
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Inbound call center representative
2 weeks ago
West Palm Beach, United States Randstad Full timeThe Inbound Call Center Representative is responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, providing information, and ensuring a high level of customer satisfaction. This role requires excellent communication skills, patience, and a customer-focused mindset. salary: $15.99 - $16 per hour shift:...
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Call Center Representative
7 days ago
West Palm Beach, United States Ocwen Financial Full timeJob Description The Coordinator, Customer Service is a call center phone agent position within the Company's forward mortgage servicing business. This position reports to a Team Lead, Customer Service and is responsible for answering incoming phone calls and resolving all customer inquiries on the Company's products and services while maintaining a high...