Call Center Representative

1 week ago


Columbia, United States TEKsystems Full time

Role Highlights: Industry: Call Center, Customer Service, Health Insurance Employment Type: 6-month contract-to-Direct Placement Location: Columbia, SC – Candidates must live within 30 minutes of location Role Benefits: Benefits available on the first day and frequent company events for employees. 401k matching after contract period. Attendance & Metrics bonus A Day in the Role: Handle about 50-80 inbound calls per day, sometimes outbound depending on the situation. Handle inbound calls from customers. Receive and answer questions regarding their insurance policy. Role Requirements: Must have 1 year in call center experience or high call volume. Must have at least a high school diploma or GED Microsoft Words, Outlook, Excel proficiency Problem solver / comfortable handling de-escalations Able to multitask and prioritize when it comes to multiple complex projects or queues. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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