Customer Service Representative

2 months ago


Lenexa, United States Priority Envelope Full time
Position Summary:

The Account Manager is responsible for serving as the primary customer liaison on all production jobs and for providing back up for sales executives to meet our customers' requirements.

Essential Duties Include:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Communicates with customers through various channels while acknowledging and resolving customer inquiries.
  • Entering job specifications into system to generate detailed job tickets utilizing knowledge of production process, machine capabilities and industry terminology.
  • Generates prices quotes and estimates in collaboration with estimating and sales departments.
  • Works with customers and pre-press department on art and graphic files.
  • Monitors job throughout production stages to meet target ship dates and communicates status of jobs to sales staff and customers.
Education and Experience:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • 1-2 years of customer support or client services position, within a mid-sized business, custom manufacturing business preferred.
  • Computer experience and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, TEAMs, and the ability to learn new software as needed.
  • Ability to learn basic production and workflow processes, machine capabilities and industry terminology.
  • Demonstrated ability of excellent written and verbal communication skills, organizational skills, ability to handle numerous projects, prioritize workload, work with minimum supervision with fast-paced expectations and accountabilities.


  • Lenexa, Kansas, United States Quest Diagnostics Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Quest Diagnostics. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences to our patients and customers.Responsibilities:Support assigned client groups in...


  • Lenexa, Kansas, United States Aeromotive Inc Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Aeromotive Inc. As a Customer Service Representative, you will be responsible for managing large amounts of incoming phone calls, identifying and assessing customers' needs to achieve satisfaction, and building...


  • Lenexa, Kansas, United States Radius Global Solutions Full time

    Job Title: Call Center RepresentativeAt Radius Global Solutions, we are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for effectively negotiating the resolution of past due accounts on behalf of clients while maintaining a high level of customer...


  • Lenexa, Kansas, United States Centrinex Full time

    Customer Service RepresentativeAt Centrinex, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and answering customer inquiries in a timely and professional...


  • Lenexa, Kansas, United States Kocher + Beck USA Full time

    {"title": "Customer Service Representative", "description": "At Kocher + Beck USA, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, processing orders, and coordinating with production teams to ensure timely delivery of...


  • Lenexa, United States Sizewise Rentals LLC Full time

    ** Position Description** **Customer Service Representative** City **Lenexa** Customer Service Representatives are at the center of our passion for service. We are proud to offer a live person on the end of the line when our customers call. We currently have a need for a full-time Customer Service Representative. Base pay $16.00/per hour - every other...


  • Lenexa, Kansas, United States Centrinex Full time

    Customer Service RepresentativeCentrinex is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, specifically CreditFresh, a leading provider of Lines of Credit to customers across the US.Responsibilities:Engage with...


  • Lenexa, Kansas, United States Radius Global Solutions Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.About the Role:Provide exceptional customer service to clients via phone, email, and chatNegotiate resolutions to past due accounts...


  • Lenexa, Kansas, United States Morgan Hunter Companies Full time

    Customer Service RepresentativeMorgan Hunter Companies is seeking a detail-oriented Customer Service Representative to join their team. This role involves processing customer orders, resolving issues, and ensuring timely delivery for national retailers and key clients.Key Responsibilities:Process, track, and monitor customer sales orders from entry to...


  • Lenexa, Kansas, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key Responsibilities:Provide personalized...


  • Lenexa, Kansas, United States Sizewise Rentals LLC Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Sizewise Rentals LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**Interact with customers via phone to resolve issues...


  • Lenexa, Kansas, United States SF Staffing Solutions Full time

    Job Summary We are seeking a skilled Customer Service Representative to join our team at SF Staffing Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. Key Responsibilities: Respond to customer inquiries via phone, email, and in-person...


  • Lenexa, Kansas, United States Splintek Inc Full time

    Job SummarySplintek Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers through phone and email communication.Key ResponsibilitiesRespond to customer...


  • Lenexa, Kansas, United States Penske Full time

    Penske Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures, and responding to inquiries.Key Responsibilities:Handle customer inquiries and provide sales...


  • Lenexa, Kansas, United States ICONMA Full time

    Job SummaryWe are seeking a skilled Customer Care Representative I to join our team at ICONMA. As a key member of our client support group, you will play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesSupport Client Groups: Provide routine health-related customer support to assigned client groups, ensuring excellent customer...


  • Lenexa, Kansas, United States Splintek Inc Full time

    Job SummaryAt Splintek Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities• Answer customer inquiries and resolve issues in a timely and professional manner•...


  • Lenexa, Kansas, United States Blackmore and Glunt, Inc. Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAssist customers...


  • Lenexa, Kansas, United States Corbion Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Corbion. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesFacilitate order-related requests and assist sales teams with...


  • Lenexa, United States Smith & Loveless Full time

    ** Smith & Loveless Inc.** ** Customer Service Representative** Lenexa, KS 66215 Then apply today and join a continually stable, successful, family-owned business with an eye toward ***Protecting water. Protecting People.*** Smith & Loveless is a design-build manufacturer of wastewater pumping systems and treatment plants for municipalities and industrial...


  • Lenexa, Kansas, United States Jeff Zigmant - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesEstablish and maintain strong relationships with customers through regular communication...