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Virtual Call Center Agent Texas

3 months ago


Little Ferry, United States Dynata Full time

Applicants must reside in Texas to qualify

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.

No sales or collections involved

Come Join Our Team

Base wage of

$10/hour

Flexible part-time schedules within company operating hours

Work remote from the comfort of your home

We will train the right candidate

Positive attitude and willingness to learn.

Job Requirements

Must be 18 years or older

Ability to read and speak clearly

Ability to handle difficult calls in a professional manner

Must be available to work within the hours of 4PM-11PM CST Monday – Friday and 10AM-6PM CST Saturday – Sunday (Hours may vary per location)

Must be able to work 1 weekend shift (either a Saturday or Sunday)

each

week

Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform

Typing speed of 30 wpm while maintaining accuracy is preferred

Ability to sit and type for majority of shift

Ability to provide own equipment (laptop, headset, webcam etc.)

Have a dedicated, quiet working space that is free of distractions to conduct business

Equipment Requirement

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:

Windows machine running Windows 10

OR

Mac computer running a recent version of MAC OS

NO Chromebooks – these are not compatible with our systems

8 GB of RAM

Quad Core Processor

Most recently updated version of Chrome browser

Ability to download software to the computer

A personal email address capable of receiving files

10 Mbps download internet access speed

Direct plug-in wired access to the data connection

Direct plug-in access for power for computer or laptop

USB or WIRED headset with mic (No Bluetooth)

Working webcam

Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection

Join the Dynata team today

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

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