Client Service Representative-NYC, NYC

3 weeks ago


New York, United States World Insurance As Full time

**Job Posting *OPEN***

**Client Service Representative- NYC, New York**

Scan With Your Phone To Apply

**Position Summary**

* The Client Service Representative will play an integral role in driving our mission to deliver innovative and cost-effective employer solutions that meet and exceed our clients expectations.

**Essential Duties and Responsibilities**

* Assist insurance producers in servicing client needs

* Lead open-enrollment communications with insurance carriers

* Assist client HR and benefits personnel with insurance-carrier communications

* Assist client employees with insurance-carrier appeals

**Qualifications**

* Bachelors degree or the recognized equivalent in education and experience, preferred

* Experience group health insurance and other employee benefits required

* Minimum of one year of insurance client service experience

* Ability to work well in a team environment

* Ability to prioritize

* Excellent communication skills

* Active listener with a service orientation (actively seek ways to help people)

* Excellent phone etiquette

* Effective email communication skills

* Skilled with Microsoft Office and client-relationship or agency-management software

* Spanish proficiency, a plus.



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