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Risk and Compliance Specialist
1 month ago
The Risk & Compliance Specialist (RCS) supports the Risk & Compliance Division by revising and maintaining safety documentation, such as Safety Data Sheets, Site Emergency Preparedness Plans, and Site Emergency Evacuation Routes. The role will also provide safety audits to all agency sites to assess potential safety hazards and risks. The role also supports the Performance & Quality Improvement (PQI) system by performing the tasks outlined in the PQI Process each quarter. The RCS retains a permanent position on the Safety Committee as Secretary and Chairs the meetings in the absence of the Director of Risk & Compliance (DRC). Additionally, the role will provide general support to the Risk & Compliance Division as needed, including such projects as the accreditation process through the Council on Accreditation and research for the Division.
REPORTS TO: Director, Risk & Compliance
Schedule: Monday through Friday 9:00AM to 5:00PM
ESSENTIAL DUTIES
Performance & Quality Improvement
- Collaborate with Program Coordinators, Directors, and Managers to conduct Case Record Reviews and Service Quality Reviews once per quarter.
- Provide timely communication and reminders to PQI stakeholders regarding forthcoming deliverables and due dates, especially for any forms or documentation which may require attention.
- Assist Program Managers and Directors in facilitating reviews on data trends and assessing for root cause.
- Support Program Managers and Directors as PQI stakeholders successfully complete required PQI documentation.
- Keep the DRC apprised of any challenges or noncompliance identified through the PQI process and elevate any other concerns as appropriate.
- Coordinate with DRC to identify opportunities for improvement and division collaboration once per quarter, ensuring to complete any identified tasks.
- Maintain the PQI Manual and other PQI materials as required.
- Collaboratively develop training curricula for the appropriate level of new hires to ensure successful orientation to the PQI process.
- Support the DRC in developing the annual PQI Report and associated data as required.
- Review and provide revisions and feedback to Risk & Compliance policies, procedures, and documentation as requested.
Safety & Compliance
- Maintain and revise the Site Emergency Preparedness Plans and Evacuation Routes as required, ensuring relevant employees are notified of such revisions in a timely manner.
- Conduct at least two Site Safety Visits per site per year, ensuring to provide timely submission for any necessary facilities tickets and sharing results with Risk & Compliance Division.
- Notify the DRC and Chief Risk & Compliance Officer (CRCO) of any challenges with the Site Safety Visit process and collaborate to improve as appropriate.
- Maintain Safety Data Sheets, ensuring they are audited and reviewed for accuracy during Site Safety Visits and revised as needed.
- Provide timely notification of all PPE supply requests, including the appropriate number of supplies which need to be ordered by the DRC.
- Participate in monthly Safety Committee meetings, supporting the DRC in facilitation as necessary and maintaining the secretary role with accurate notes which are provided promptly after each meeting.
- Coordinate with the DRC for instruction during the accreditation process, including interim adjustments between accreditation years to maintain relevancy and COA standards.
A. Education and Experience
- Bachelors degree in human service, project management, or data analytics field preferred.
- Minimum of one year engaging with risk management or quality assurance.
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid, and Bloodborne Pathogens.
- Proof of COVID-19 vaccination is required. There are no exemptions.
- Able to engage with diverse populations in a culturally responsive manner.
- Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
- Strong commitment to Friends of Youths mission, vision, and values.
- Demonstrated proficiency with Microsoft Suite and Salesforce.
- Demonstrated commitment to diversity, equity, and inclusion and culturally responsive practices.
- Excellent written and verbal communication which is trauma informed.
- Excellent task management and prioritization while coordinating multiple projects.
- Ability to take initiative and frequently demonstrate progress on assigned projects and tasks.
- Willingness to practice transparent collaboration and engage in generative conversations.
- Flexible to project adaptation and committed to providing quality service for stakeholders.
- Willingness and ability to commute to various sites as required.
- Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
- Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
- Retirement plan with match
- Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities diverse identities and cultures. For more information, email hr@friendsofyouth.org.
