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Management Analyst 5

2 months ago

Olympia, United States State of Washington Full time

Department of Corrections - Reentry Division Management Analyst 5 2 positions DOC Headquarters This recruitment will be used to fill two (2) positions within the Division. Do you have a desire to assist others and make a positive impact while improving lives? Are you organized, individually motivated and seeking a career in public service? We are seeking two dynamic and high-performing individuals, who embody our core values to join our Reentry leadership team with the goal of development, implementation, and strategic planning As part of the Reentry division leadership team, these positions will assist with strategic planning, process, and program improvements through data and research. In order to be considered for this position, please apply directly at www.careers.wa.gov to this announcement and attach the following items to your application: A current resume (indicating your related experience); A Letter of Interest (preferably no more than two pages) describing how you meet the qualifications and why you are an ideal candidate for this position; Three professional references. We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. AGENCY PROFILE: Our mission at the Department of Corrections is to 'improve public safety by positively changing lives'. With more than 8,000 employees, we recognize that staff are our greatest asset, and the efforts of our dedicated workforce have garnered national recognition Whether the work is inside a prison, out in the field, or an administrative office, DOC staff experience a high degree of personal reward knowing their efforts are creating an environment in which incarcerated individuals can learn to make choices that contribute to safer communities. DOC OFFERS: Flexible schedules Comprehensive compensation packages Training and development opportunities The Management Analyst 5 position is responsible for assisting with the data management and analysis of division-wide programs and works to develop and recommend strategic goals regarding programs to division leadership. This position also supports program areas through data quality control, data collection, data analysis, continuous quality assurance, and program improvements with supporting data. The candidate will support Reentry Project Managers with facilitating projects for multiple Reentry division programs and is responsible for documenting, storing, and reporting on performance, using the full set of uniform measures provided by the agency’s strategic plan, and will present findings and recommendations to internal and external stakeholders. The Management Analyst 5 will demonstrate the ability to communicate effectively, think conceptually, and formulate strategic recommendations that impact the Department's work. This position will collaborate with a variety of department programs and stakeholders to formulate strategies, generate and integrate complex data through analysis of trends, issues, and program outcomes. Some of what you'll do: Serve as the data expert for assigned Reentry programs. Develop, maintain, and deliver reoccurring data, data reports, reports, and ad-hoc data requests. Develop a rigorous methodology for effective tracking of performance outcomes that allows for accurate and timely reporting of performance outcomes. Design data collection tools: write data codes to mine data. Maintain data codes, recurring reports, and counting rules, and update as policy or practice dictate. Identifies trends, patterns, anomalies, and uses findings to develop and communicate strategies for improving processes and practices. Design, develop, and administer a dashboard of performance and outcome measures related to Reentry programs. Provide leadership and direction related to data set development, analysis, performance, and process improvement strategies at the programs and department levels. Analyze data and prepare reports for internal and external stakeholders utilizing complex data visualization systems such as PowerBI. Develop, maintain, and publish an inventory of construction related programs in department facilities to include community partnerships and apprenticeship agreements. Establish and Maintain Positive, Respectful, and Collaborative Relationships with Internal and External Stakeholders. Work interactively with department leadership, services providers, other state agencies, state registered apprenticeships programs, and other applicable entities. Build and sustain effective partnerships with appropriate national and philanthropic organizations, research organizations, state agencies, local and tribal governments, and community partners to enhance data sharing, collaboration, and the delivery of a continuum of services that support reentry opportunities, reduction of recidivism, and improve public safety. Attend, participate, and take notes in multi-disciplinary meetings with internal and external stakeholders as they relate to Reentry program areas. Quality Assurance. Regularly audit data, utilize collection tools, identify trends, and provide guidance to internal and external stakeholders for program implementation and improvements. Uses process improvement to facilitate the collection and analysis of information to assist management identify and plan business process changes for short and long-term strategic goals. Make recommendations regarding highly complex, unprecedented issues involving organizational change, process improvement, and policy development; or issues involving a broad scope and significant impact on outside agencies, institutions, organizations, statewide, and the public. Researches and analyzes data to identify any gaps in departmental policies or practices that need to be addressed, recommends solutions, and prepares briefings for agency leadership to inform of needed improvements. Provide professional and technical advice regarding multi-dimensional issues impacting division programs. Provide leadership and direction related to data set development, analysis, performance, and process improvement strategies at the program and division levels. Provide consultation and critical cross-departmental synchronization in identifying impacts from legislation and developing communications that clearly and proactively address program gaps and solutions. Assist with the development of program communication materials both internally and externally. Maintain the SharePoint site for program areas and make updates as needed. Assist with the development and implementation of policies that impact programs within the Reentry division. Assists in responding to and completing grant assignments including but not limited to; applications, maintaining performance measures, reporting requirements, and other administrative functions. Participate in other projects as needed. Required Qualifications: Bachelor’s degree from an accredited institution whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent in Business administration, public administration, law, public health, health administration, or a related field. AND Two (2) years of experience in managing complex datasets and responding to research and/or policy-related inquiries. OR Associate degree from an accredited institution whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent in Business administration, public administration, law, public health, health administration, or a related field. AND Four (4) years of experience in managing complex datasets and responding to research and/or policy-related inquiries. OR High School Diploma or GED equivalent AND Six (6) years of experience in managing complex datasets and responding to research and/or policy-related inquiries. OR Two (2) years of experience as a Management Analyst 4 AND, in addition: Familiarization with performance measurements and quality assurance. Ability to work in a fast-paced environment with tight deadlines and a high degree of political sensitivity. Able to work independently and as part of a team. Ability to build and maintain internal and external customer satisfaction with data-related elements of the program. Advanced proficiency in Microsoft Excel with at least three (3) years of experience to include: complex formulas, pivot tables, charts/graphs, linking workbooks, exporting and importing data, analyzing data, and troubleshooting formula errors. Familiarity with, or desire to learn, lean principles and strategies for continuous improvements and problem solving and demonstrated ability to apply such principles. Desired Qualifications: At least five (5) years’ experience conducting research and analyzing complex administrative datasets with knowledge of statistics and using statistical packages for analyzing large datasets (e.g., SAS, SPSS, etc.) and/or structured query language (SQL or equivalent), including the use of macros and complex joins using multiple data sources. At least five (5) years of demonstrated experience in two or more of the following areas: conducting research, analyzing policies, laws, rules, or regulations, conducting business analysis, and developing requirements, leading business projects, managing business operations, and business policy development. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Demonstrated ability to identify, analyze, and interpret trends or patterns in complex datasets. Ability to explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points. Ability to visually present data in charts, graphs, and tables. Leadership attributes: Builds and maintains internal and external customer satisfaction. Comfortable interacting with staff members at all levels of the agency. High level of workload management including organization and prioritization of tasks. Customer Service: Able to lead a diverse group of employees toward a common goal. Anticipates customer needs and can work through solutions readily. Oral and written communications skills: Able to explain complex or technical information using plain talk principles. Actively listens to others, paraphrases, and asks clarifying questions, and can clearly and concisely emphasizes key messages. Strong analytical skills: Demonstrates critical and applied quantitative and qualitative statistical analytic skills. Able to break down, sort, and synthesize information, identify key messages and central themes, form accurate conclusions about the meaning of the information, display through clear charts and graphs, and develop appropriate action steps and recommendations. Demonstrates ability to combine data from multiple data sources in an accurate and efficient manner. Systemic thinking: Demonstrates ability to identify opportunities for improving and streamlining work processes beyond specific assignment, focuses on outcomes, and takes calculated risks. Able to embrace challenges in new and creative ways. Comprehends and can explain the purpose(s) of a particular project and how it relates to goals and priorities. Able to convey how business rules relate to counting rules. Vision: Working together for safer communities. Mission: Improving public safety by positively changing lives. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. IMPORTANT NOTES: Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. **Please note: Phone number AND email address are required for all professional references. A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: Remote/telework/flexible schedules (depending on position) Up to 25 paid vacations days a year 8 hours of paid sick leave per month 12 paid holidays a year Generous retirement plan Flex Spending Accounts Dependent Care Assistance Deferred Compensation and so much more The DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment. DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov . For questions about this recruitment, or to request reasonable accommodation in the application process, please email DOCReentryHRSupport@DOC1.WA.GOV or grace.kilmer@doc1.wa . #J-18808-Ljbffr