Tier 1 Help Desk
3 weeks ago
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
- May coach and provide guidance to less-experienced professionals.
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Qualifications:
- An active TS/SCI + FS polygraph clearance is required.
- Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience.
- IAT Level 1
- CompTIA A+ CE
- CompTIA Network+ CE
Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.
-
Tier 1 Help Desk GW
6 days ago
Annapolis Junction, United States Emtak LLC Full timeTier 1 Help Desk GW (10am-6pm) - TS/SCI Poly required Annapolis Junction, MD · Information Technology Apply Now The Tier 1 Help Desk shall : • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software • May coach and provide guidance to less-experienced professionals • Applies basic diagnostic techniques...
-
Help Desk Specialist
2 weeks ago
Annapolis Junction, United States Cornerstone Defense Full timeLocation: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...
-
Help Desk Specialist
5 days ago
Annapolis Junction, United States Cornerstone Defense Full timeTitle: Help Desk Specialist **Location**:Annapolis Junction, MD **Company Overview**: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone’s Intelligence Sector provides...
-
Tier 1 Help Desk GW
6 days ago
Annapolis Junction, United States Visionary Technology Consultants, LLC Full timeSchedule: Regular Shift: Monday to Friday, 10:00 AM - 6:00 PMTraining Period: Monday to Friday, 6:00 AM - 2:00 PMClearance Requirement: TS/SCI with PolygraphEducation and Experience Requirements: Option 1: 5 years of technical experience (no degree requirement)Option 2: Bachelor’s degree in a relevant field (no experience required)Job Summary: We are...
-
Help Desk Technician
1 week ago
Annapolis, United States Columbia Technology Partners Full timeDescription: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...
-
Help Desk Technician
6 days ago
Annapolis, United States Columbia Technology Partners Full timeDescription: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...
-
Help Desk Specialist with Security Clearance
1 month ago
Annapolis Junction, United States Cornerstone Defense Full timeTitle: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber...
-
Help Desk
1 month ago
Annapolis, United States Skill Bird LLC Full time**Job Title: Help Desk** **Location: Annapolis, MD 21401 (Onsite)** Skills | Must-Haves: - 2+ years of professional work experience - experience maintaining, monitoring, patching, and re-imaging workstations - experience assisting both onsite users as well as remote users - experience planning, integrating and maintaining software and hardware for local...
-
Tier 1 Help Desk
4 weeks ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop...
-
Help Desk Technician
1 week ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...
-
Help Desk Technician
1 month ago
Annapolis, United States Skill Elixiredge Private Limited Full time**Title: Help Desk contract** **Location - fully onsite - 1 Harry S. Truman Parkway - Annapolis, MD 21401** **Interview: onsite** **Contract duration - 3-month contract, possible extension** Skills | Must-Haves: - 2+ years of professional work experience - experience maintaining, monitoring, patching, and re-imaging workstations - experience assisting...
-
System Administrator Level 1
1 month ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...
-
Annapolis Junction, United States Jovian Concepts Full timeDescription: * Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. * Manages IT system infrastructure and any processes related to these systems. * Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...
-
Help Desk
2 weeks ago
Annapolis, United States Syntricate Technologies Full timeJob Title: Help Desk Location: Annapolis, MD (Onsite)- Local Only Job Type: Contract Rate: $30/hr on C2C or $25/hr on w2 Interview Mode: Onsite Skills | Must-Haves: * 2+ years of professional work experience * experience maintaining, monitoring, patching, and re-imaging workstations * experience assisting both onsite users as well as remote users *...
-
Tier 1 Help Desk with Security Clearance
3 weeks ago
Annapolis Junction, United States Columbia Technology Partners Full timeDescription: * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. * May coach and provide guidance to less-experienced professionals. * Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. * Provides remote support access through desktop mirroring and...
-
Help Desk Specialist with Security Clearance
1 month ago
Annapolis Junction, United States Avid Technology Professionals Full timeProvides 365 days, 4 days a week, 10 hour a day Shift. MANDATORY SKILLS: Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Provide health and status monitoring, and taking appropriate measures when a service...
-
IT Help Desk Support
1 month ago
Annapolis, United States Infinite Computing Systems Full timeThis position performs help desk support while planning, integrating, and maintaining software and hardware for the Department’s local and wide area network. The primary responsibilities include providing on-site technical services to users and assisting with special projects, including the installation, configuration and upgrade of hardware and software,...
-
Help Desk Specialist with Security Clearance
1 month ago
Annapolis Junction, United States Avid Technology Professionals Full timeProvides 365 days, 4 days a week, 10 hour a day shift. MANDATORY SKILLS: Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Provide health and status monitoring, and taking appropriate measures when a service...
-
Help Desk/desktop Support
1 month ago
Annapolis, United States Talent group Full timeThis position performs help desk support while planning, integrating, and maintaining software and hardware for the Department’s local and wide area network. The primary responsibilities include providing on-site technical services to users and assisting with special projects, including the installation, configuration and upgrade of hardware and software,...
-
Help Desk Analyst
1 month ago
Annapolis, United States QSS Full timeJob Title: Help Desk Location: Annapolis, MD 21401 Duration: Contract **Job Description**: Skills | Must-Haves: 2+ years of professional work experience experience maintaining, monitoring, patching, and re-imaging workstations experience assisting both onsite users as well as remote users experience planning, integrating and maintaining software and...