Human Resources Coordinator

3 days ago

Indianapolis, United States Varite Full time

VARITE is looking for a qualified HR Coordinator II for one of its clients in Indianapolis, IN.

WHAT THE CLIENT DOES?

The company started out as a hardware/software vendor, but over time added more subscription-based services.

WHAT WE DO?

Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.

HERE'S WHAT YOULL DO:

Here are the Job Details:

Title: HR Coordinator II

HM Location: Indianapolis, IN

Duration: 6 Months

Job Description:

Employee Success (ES) is made up of human resources (HR) professionals who come together to continue to build with a goal of helping our employees do the best work of their lives. In Employee Success, we attract and retain the top talent critical to growing out our organization with the Ohana style treatment. Whether we are recruiting the next extraordinary candidate for our company, implementing new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of an elite employee experience, which allows to deliver a premier customer experience in the market.

The ES People Advisor is a member of a globally diverse team providing mentorship and assistance to geographically dispersed employees using the latest technology. The successful candidate has strong organizational skills with a high attention to detail, time management and communication skills, a commitment to outstanding customer support, and the ability to establish relationships at every level of the organization. This person must be comfortable dealing with highly critical and confidential matters. Our ideal candidate enjoys working in dynamic and high-growth environments and is interested in gaining exposure to a variety of HR subject areas.

Your Impact:

Provide superior customer service to employees and managers via our Concierge customer portal, and other social channels.

Support our knowledge base within Concierge; close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees self-service.

Record and supervise all customer interactions using a case management tool responding to inquiries on benefits, time off, compensation, immigration, HR Policy and employee data. Follow through to ensure all assigned cases are resolved and closed timely and appropriately.

Develop an understanding of Workday as a tool and leverage its capabilities for manager and employee self-service process inquiries

Maintain appropriate level of process, program, and policy knowledge in order to assist Employees.

Proactively identify inefficiencies and inconsistencies and collaborate towards an improved and more productive process that enhances the employee and/or managers experience with the process.

Assist with User Acceptance Testing for system enhancements.

Process corrections or transactions not handled through Employee or Manager Self Service in Workday.

Participate in projects to further improve and modernize ES People Services processes for a seamless employee experience.

Requirements:

1 year prior work experience in Human Resources or a centralized customer service environment preferred

Prior experience with Workday HCM or similar HRIS is desirable

Exceptional problem solving skills with a strong desire for data integrity, process definition, and continuous learning

Excellent verbal and written communication skills

The ability to navigate and collaborate with employees through personal circumstances

Ability to diagnose a problem and lead correction efforts through effective communication and execution

Superior employee experience focus

Ability to navigate in a high-paced evolving environment with contending priorities

Ability to maintain confidentiality in all aspects of job responsibilities

Appetite for growth and desire to drive process improvements applying technology

Work effectively in a team setting

Experience working in HR shared services organization for an established company is ideal

If this opportunity interests you, please respond by clicking on EasyApply.

Know someone who would be perfect for this role? Refer them to us and if they are hired, you could be eligible for our employee referral bonus Help us grow our team with top talent from your network.

VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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