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Receptionist

3 months ago

Newport News, United States Nissan Newport News Full time

Job Summary:
The Receptionist at Nissan Newport News plays a crucial role in providing exceptional customer service and administrative support to our valued customers and employees. This full-time, hourly position in the automotive industry is key to ensuring the smooth operation of our busy dealership in Newport News, Virginia. As a critical member of our team, the Receptionist is responsible for greeting and directing guests, answering and directing phone calls, and maintaining a professional and organized front office environment.

Compensation & Benefits:
This individual contributor role offers a competitive hourly rate of $15 per hour, paid biweekly. In addition, the chosen candidate will be eligible for company benefits, including medical, dental, and vision insurance, paid time off, and opportunities for growth and advancement within the company.

Responsibilities:
- Welcome and greet all visitors to the dealership in a friendly and professional manner
- Answer and direct incoming phone calls to the appropriate departments or individuals
- Maintain the reception area and lobby, ensuring cleanliness and organization at all times
- Keep an accurate record of all guests and employees entering and exiting the dealership
- Assist with administrative tasks such as data entry, filing, and preparing documents as needed
- Receive and distribute incoming mail and packages
- Schedule and confirm appointments for customers and employees
- Collaborate with other departments to ensure the timely and efficient resolution of customer inquiries or concerns
- Adhere to all company policies and procedures, including safety and security protocols
- Other duties as assigned by management

Requirements:
- High school diploma or equivalent
- Proven customer service and administrative experience
- Excellent verbal and written communication skills
- Proficient in Microsoft Office and other computer programs
- Ability to multitask and prioritize in a fast-paced environment
- Professional and friendly demeanor
- Must be able to pass a background check and drug screening
- Previous experience in the automotive industry is a plus, but not required

EEOC Statement:
Nissan Newport News is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetics, or any other federal, state or local protected categories. We are proud to be an EEO/AA employer M/F/D/V.