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Hotel Front Desk Night Auditor
2 months ago
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today
Responsibilities
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
•Ensure all guests feel they are having an exceptional experience at the property
Qualifications
•Flexible overnight hours are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Outstanding communication skills and excellent customer service skills are required
•Computer proficiency is required; experience with accounting or reservation software is preferred
•Diploma or equivalent from high school is required; some college is desired
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