Customer Liaison Pilot

1 month ago

Windsor Locks, United States Bombardier Full time

Job Description Customer Liaison Pilot - HAR00323 **Description**

**BOMBARDIER**

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, well provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

Located at Bradley International Airport, Bombardier Business Aircrafts Hartford Service Center offers a great place to learn from the best in business aviation. Established in February, 1981 as a 70,000 sq ft facility now boasts 198,000 sq ft. It is equipped to perform scheduled and unscheduled maintenance, modifications, including interior modifications, avionics installations, and Aircraft on Ground (AOG) support for Bombardier Learjet, Challenger and Global aircraft. The Service Center has received certifications from FAA, EASA, Bermuda, Canada, Cayman Islands, Argentina, Brazil, Aruba, Guernsey and Mexico. The facility has received 21 consecutive FAA Diamond Awards and is actively involved in the Hartford community, spearheading programs to create awareness about aviation maintenance among local students and to help close the gender gap in the industry.

In your role, you will:

The primary roll of the Customer Liaison pilot is to be the primary liaison between Bombardier and the customer. This relationship is promoted by authorizing of standards and operational procedures developed internally with the Bombardier Training Services, Bombardier Tech Pubs, Customer Response Center, and Entry-into-Service. CLPs also liaise with CAE, our primary training provider.

In addition to developing and maintaining those relationships, you will be responsible for the safe and efficient operation of BBAD Flight Ops demonstration aircraft and operating procedures. You will be Responsible for the safe conduct of demonstration flights on worldwide flying operations, in accordance with Bombardier policies and Federal Aviation Administration regulations.

Primary Role: **This position is located at the Bombardier Aerospace located in Hartford, CT- this opportunity will be conducted mainly onsite with flight as needed.**

* Adhere to General Work Requirements

* Act as the main point of contact for our operators on operational and pilot-related technical queries for the aircraft fleet. Be the company Operational Focal for the assigned series aircraft.

* Define, establish and promote Bombardier Operational Standards.

* Provide direct support to customers and coordinate responses for queries with internal groups (Engineering, Programs, Production).

* Provide operational expertise to other internal departments (Operational Evaluation Team, Customer Response Center, In-Service Engineering group, Field Service Representatives, Technical Publications and others.

* Provide pilot support for internal operational flights and for customer missions such as Functionality & Confidence flights & Entry into Service (direct and indirectly).

* Participate in or steer key projects in areas such as operational evaluations, operational safety practices or enhanced customer satisfaction.

* Participate in all Type assigned meetings and act as moderator for Flight Operations sub-committee activities.

* Present special topics at Advisory Committees, Maintenance and Operators Conferences, and trade shows (NBAA, EBACE).

Secondary Duties

* Perform duties of Second in Command when so assigned

* Conduct any given flight with the highest regard to safety of the crew, passengers, cargo, and equipment

* Comply with all federal regulations and departmental policies

* Learn the role of flight operations pilot as follows:

* Complete the indoctrination training as stated in the Flight Operations Manual

* Obtain a type rating on a company product

* Understand the contents of the Flight Operations Manual

* Understand the Safety Management System concept

* Fly in the North American theatre of operations

* Being introduced to international operations

* Complete collateral duties as assigned

* Perform other tasks as assigned by the Chief Pilot

**Qualifications**

As our ideal candidate,

* You have an ATP and TC license

* You have 3500 hours Total Flight Time

* You have 2500 hours multi-engine Turbine

* You have Type rating on Bombardier Business Aircraft

* You have a FCC Radio Permit

* You have ability for unrestricted world-wide travel

* You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments

* You have presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with customers and all levels of management

* You have planning and organization skills necessary to plan, prioritize and coordinate workload

* You must be able to work in an environment subject to varying climatic conditions and varying levels of cabin pressurization

* You have computer skills necessary to learn and/or operate IPad, word processing, spreadsheet, database, presentation, email, and web-based applications

* You have ability to obtain a Security Identification Display Area badge (SIDA) (If applicable)

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.

**Your ideas move people.**

**Primary Location**

US-CT-Hartford

  • Customer Service 2

    1 month ago

    Windsor Locks, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Northeast **Requisition Number****:** CUSTO004268 Showing 1 location **Job Details** **Description** Pilot Freight Services is looking for a reliable, experienced Customer Service Agent for our **Windsor, CT Station.** **JOB SUMMARY:** The Customer Service Agent 2 is responsible for providing customer...

  • Lead Cleaner

    2 months ago

    Windsor Locks, United States Fish Window Cleaning of Hartford, CT Full time

    Job DescriptionJob DescriptionJob Summary: A Lead Cleaner is responsible for routine cleaning and supervising routine cleaning of all areas of a job. A Lead Cleaner accepts increased responsibility, and acts as the liaison or intermediary between Managers or Supervisors and the cleaning staff. This position is the prime contact at a location for staff and...

  • Customer Service Associate

    2 months ago

    Windsor, United States Maersk Company Limited Full time

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA...

  • Customer Service Dispatcher Representative

    2 months ago

    New Windsor, United States Lee A Archer Jr Red Tail Youth Fly Full time

    Job DescriptionJob DescriptionBy using Flight Schedule Pro, creates student and instructor flight training schedules in both part 141 and part 61 operations.Oversees maintenance of aircraft and schedules services accordingly while maintaining accurate logbooks. Schedules and manages payments for student written exams through PSI. Works in Flight Schedule...

  • Customer Service Dispatcher Representative

    2 months ago

    New Windsor, United States Lee A Archer Jr Red Tail Youth Fly Full time

    By using Flight Schedule Pro, creates student and instructor flight training schedules in both part 141 and part 61 operations. Oversees maintenance of aircraft and schedules services accordingly while maintaining accurate logbooks. Schedules and manages payments for student written exams through PSI. Works in Flight Schedule Pro to process billing and...

  • Customer Service Dispatcher Representative

    2 months ago

    New Windsor, United States Lee A Archer Jr Red Tail Youth Fly Full time

    Job DescriptionJob DescriptionBy using Flight Schedule Pro, creates student and instructor flight training schedules in both part 141 and part 61 operations.Oversees maintenance of aircraft and schedules services accordingly while maintaining accurate logbooks.Schedules and manages payments for student written exams through PSI.Works in Flight Schedule Pro...

  • Associate Scheduler Planner

    1 month ago

    Windsor Locks, United States Eversource Energy Full time

    Role and Scope of Position: Progressive levels of associate, fully qualified and senior classifications within the Planner position. Overall duties are similar; however, progression based on the complexity of assignments and supervision provided, along with qualifications as indicated under Job Specifications, below. Exercises judgment and discretion in the...

  • Principal Specialist, Procurement Specialist

    3 weeks ago

    Windsor Locks, United States Collins Aerospace Full time

    **Date Posted**: 2024-05-30 **Country**: United States of America **Location**: 01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA **Position Role Type**: Onsite The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins...

  • Assistant Nurse Manager

    4 weeks ago

    Windsor Locks, United States Hartford HealthCare Careers Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 2 Shift Details: Mid shift-requires flexibility in work hours depending on surge/volume Every other weekend support Work where every moment matters. Every day, 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters...

  • Principal Specialist, Procurement Specialist

    4 weeks ago

    Windsor Locks, Connecticut, United States Collins Aerospace Full time

    Date Posted:Country:United States of AmericaLocation:01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USAPosition Role Type:OnsiteThe next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers Get onboard the Collins Aerospace Operations team and play a part in...

  • Customer Service Admin

    5 days ago

    Windsor, United States Morris Group, Inc. Full time

    Job DescriptionJob DescriptionJoin a USA Today Top Workplace!Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in...

  • Field Case Manager

    1 month ago

    Windsor Locks, United States Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Specialty Sales Manager

    1 month ago

    Windsor Locks, United States Intuitive Full time

    Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team,...

  • Enrollment and Outreach Specialist

    2 months ago

    Windsor Locks, United States FREEDOM CARE , LLC Full time

    Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including...

  • Customer Service Admin

    15 hours ago

    Windsor, United States Morris Group, Inc. Full time

    Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving...

  • Customer Service Admin

    2 months ago

    Windsor, United States Morris Group, Inc. Full time

    **Customer Service Admin (Entry-Level)** **Windsor, CT** Machinery Finance Resources, a division of Morris Group, Inc., is an equipment finance organization that supports the manufacturing community. We provide custom finance solutions to help manufacturers acquire machinery. We are seeking an ambitious and conscientious Customer Service Admin for our...

  • Community Liaison

    1 week ago

    East Windsor, NJ, United States Restore First Health Full time

    Restore First Health offers advanced care for chronic wounds in the comfort of each patients home. We work in collaboration with home health companies as well as assisted living to bring our specialized services to patients. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your...

  • Cabin Attendant Stewart, NY and White Plains, NY

    2 months ago

    New Windsor, United States General Dynamics Full time

    Responsibilities for this Position Cabin Attendant Stewart, NY and White Plains, NY Location: New Windsor, NY, US Job Category: Flight Services Career Level: Technicians / Crew Requisition Id: 2474 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50...

  • Contact Center Agent Ii

    1 month ago

    South Windsor, United States TicketNetwork, Inc. Full time

    **TicketNetwork, Inc.**, is a high-tech leader in the ticketing industry. Founded in 2002, TicketNetwork hosts a leading online exchange with over $5.5 billion in ticket inventory. We power a vast network of websites that enable buyers and sellers to exchange tickets to thousands of events. - Being the intermediary between customer and seller (ie. relaying...

  • Pricing, Signing, Accuracy Coordinator Assistant Manager

    2 months ago

    Windsor, United States Price Chopper Full time

    Salary: $16.50- $24.00 SUMMARY Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a...