Front Desk Agent

3 weeks ago

Vail, United States East West Destination Hospitality Full time

Location: Vail Spa Condominiums **Description**

Join our team at Vail Spa Condominiums, managed by East West Hospitality, ***named Best Property Management by Best of Vail Valley***

We are looking for a **Front Desk Agent** with previous customer service experience. In this position you will provide exceptional guest service, make reservations, offer concierge assistance and complete administrative tasks with attention to detail.

If you have an outgoing attitude and outstanding work ethic, we would love to meet you

**Duties Include:**

* Meet and greet guests professionally and efficiently

* Fast and efficient check-in and check-out

* Reconcile all departures and arrivals throughout the day

* Handle all guest requests/complaints in a professional, prompt, courteous and discreet manner

* Be familiar with reservation policies and procedures and be capable of accurately booking reservations

* Maintain a good working relationship with other front desk staff members and other departments such as maintenance, group sales, housekeeping, etc.

* Be prepared to handle any emergency situation such as fire, power outage, or anything else requiring security or medical attention

* Possess a good working knowledge of area activities and restaurants, in order to inform guests and make recommendations

* Responsible for cleanliness of lobby and front office areas

* Answer phones in a courteous and timely manner, taking accurate and legible messages

**Location:** , Managed by East West Hospitality - Vail, CO

**Start Date:** ASAP

**Employment Type:** Full Time, Year Round

**Pay:** $17 / hour + Concierge Commission

**Schedule:** Varied schedule/ 40 hours per week. Days, evenings, weekends, holidays required.

**Minimum Requirements**

* Ability to sit or stand for long periods of time, and be able to work alone and unsupervised for most of shift

* Excellent people skills - must enjoy interaction with people

* Dependability

* Work experience should include previous customer service

* Must be able to lift and carry weights up to approximately 50 pounds - such as a box of computer paper

* Must regularly use various office equipment such as computer, printer, calculator, fax machine, copier, and telephone

* Good communication skills are a necessity - verbal and written

* Must be fully vaccinated against the COVID-19 virus and provide evidence of full vaccination status to East West.

**Benefits & Perks:**

* Health Insurance - Choose from three plans

* Dental, Vision, & Accident Insurance

* Life Insurance

* Ski Pass or Equivalent Bonus (coverage depends on start date)

* 401(K) Plan with Employer Match

* Paid Time Off & Paid Sick Time

* Career Development Trainings

* Discounted Gym Membership at The Athletic Club Westin

* Discounts at Eye Pieces & Venture Sports

* Corporate Discounts with Perk Spot

* Sabbatical Program

* $500 Referral Program

* Employee Assistance Program

**Why East West:**

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

* We believe racism, discrimination and acts of violence are intolerable.

* We believe that being unique is powerful.

* We believe inclusion and diversity are integral ingredients to progress.

WE WILL

* We will actively pursue diversity and inclusion.

* We will commit resources to new and existing initiatives.

* We will listen and create opportunities for all voices to be heard to inspire positive change.

We hope youll consider joining us Visit our website to learn more about East West at .

**Front Desk Agent**

Share link. Copy this URL:

  • Front Desk Agent

    2 months ago

    Vail, United States Vail Resorts, Inc. Full time

    As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potentia Front Desk, Agent, Hotel

  • Front Desk Agent

    2 months ago

    Vail, United States East West Family of Companies Full time

    Welcome everyone who enters through the front doors with genuine hospitality. Manage guest check-ins and check-outs efficiently, providing both phone and in-person assistance for a smooth front desk experience. Oversee the flow of the front office, i Front Desk, Agent, Reservations, Hotel

  • Front Desk Agent

    1 month ago

    Vail, United States East West Family of Companies Full time

    Provide authentic hospitality to guests and owners throughout their entire stay, ensuring satisfaction from arrival to departure. Engage with guests and owners in a friendly and responsive manner, addressing their needs and concerns with transparency Front Desk, Agent, Hotel

  • Front Desk Agent

    2 months ago

    Vail, United States East West Family of Companies Full time

    Deliver genuine hospitality to guests and owners from check-in to check-out. Communicate in an open, helpful, and engaging tone while responding to guest and owner requests and concerns. Maximize revenue through up-selling and sales strategy. Maintai Front Desk, Agent, Hospitality, Hotel

  • Front Desk Agent

    2 weeks ago

    Vail, United States Sonnenalp Hotel Full time

    Job DescriptionJob DescriptionThe Sonnenalp Hotel is looking for Front Desk Agents to join an amazing team! This position will be open for the next 30 days.Wage: $20.00 - $22.00 /hour, DOETypical Schedule: Day and Night shifts, weekends and holidays requiredPrimary Purpose of PositionA Front Desk Agent is to greet, register, check out, and assist guests...

  • Front Desk Agent

    3 weeks ago

    Vail, United States Sonnenalp Hotel Full time

    The Sonnenalp Hotel is looking for Front Desk Agents to join an amazing team! This position will be open for the next 30 days. Wage: $20.00 - $22.00 /hour, DOE Typical Schedule: Day and Night shifts, weekends and holidays required Primary Purpose of Position A Front Desk Agent is to greet, register, check out, and assist guests efficiently, courteously, and...

  • Front Desk Agent

    3 weeks ago

    Vail, United States Sonnenalp Hotel Full time

    Job DescriptionJob DescriptionThe Sonnenalp Hotel is looking for Front Desk Agents to join an amazing team! This position will be open for the next 30 days.Wage: $20.00 - $22.00 /hour, DOETypical Schedule: Day and Night shifts, weekends and holidays requiredPrimary Purpose of PositionA Front Desk Agent is to greet, register, check out, and assist guests...

  • Front Desk Agent

    2 weeks ago

    Vail, United States East West Family of Companies Full time

    Description Join our team at Lodge at Lionshead managed by East West Hospitality in Lionshead Village, just steps away from the Eagle Bahn Gondola. Experience the joy of providing exceptional hospitality while feeling at home with our supportive staff and inviting work environment. From studio to 4-bedroom residences, you'll be part of a team that offers a...

  • Front Desk Agent

    3 weeks ago

    Vail, United States East West Family of Companies Full time

    Description Join our team at Lodge at Lionshead managed by East West Hospitality in Lionshead Village, just steps away from the Eagle Bahn Gondola. Experience the joy of providing exceptional hospitality while feeling at home with our supportive staff and inviting work environment. From studio to 4-bedroom residences, you'll be part of a team that offers a...

  • Front Desk Agent

    2 weeks ago

    Vail, United States East West Family Of Companies Full time

    Description $1,000 sign on bonus! Join our team at Lodge at Lionshead managed by East West Hospitality in Lionshead Village, just steps away from the Eagle Bahn Gondola. Experience the joy of providing exceptional hospitality while feeling at home with our supportive staff and inviting work environment. From studio to 4-bedroom residences, you'll be part of...

  • Front Desk Agent

    1 week ago

    Vail, Colorado, United States Bluegreen Vacations Full time

    Streamside Resort, located in Vail, CO is seeking a full-time or part-time Night Audit/Front Desk Associate. Hiring Immediately, apply today Compensation: $20.00 per hour, (Range $19-$20) (No Housing Provided)Schedule: Full-Time or Part-Time; Flexible shifts, including 4 workdays/10 hour shifts.Location: 2244 S Frontage Road W; Vail, CO 81657Offering $1,000...

  • Front Desk Agent

    4 weeks ago

    Vail, United States East West Family of Companies Full time

    Description Are you eager to learn as much as you can about hotel operations in role that will give you the tools to succeed in future hospitality roles? Do you thrive on working independently and feeling empowered to support and build relationships with owners and guests at a close-knit property with other passionate hospitality professionals? Join our...

  • Front Desk Agent

    2 weeks ago

    Vail, United States East West Family of Companies Full time

    Description Are you eager to learn as much as you can about hotel operations in role that will give you the tools to succeed in future hospitality roles? Do you thrive on working independently and feeling empowered to support and build relationships with owners and guests at a close-knit property with other passionate hospitality professionals? Join our...

  • Front Desk Agent

    2 weeks ago

    Vail, United States East West Family Of Companies Full time

    Description Are you eager to learn as much as you can about hotel operations in role that will give you the tools to succeed in future hospitality roles? Do you thrive on working independently and feeling empowered to support and build relationships with owners and guests at a close-knit property with other passionate hospitality professionals? Join our...

  • Front Desk Agent

    3 weeks ago

    Vail, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Front Desk Agent

    2 weeks ago

    Vail, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Front Desk Agent

    2 weeks ago

    Vail, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Front Desk Agent

    3 weeks ago

    Vail, United States East West Family of Companies Full time

    Description $2,000 sign on bonus! Are you a people-person with a passion for hospitality? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Solaris Residences, an elevated boutique property located in the heart of Vail Village, is seeking a talented Front Desk Agent to become the face of...

  • Front Desk Agent

    2 weeks ago

    Vail, United States East West Family of Companies Full time

    Description $2,000 sign on bonus! Are you a people-person with a passion for hospitality? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Solaris Residences, an elevated boutique property located in the heart of Vail Village, is seeking a talented Front Desk Agent to become the face of...

  • Front Desk Agent

    3 weeks ago

    Vail, United States Vail Resorts Full time

    Job DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+...