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Front Desk Agent

4 months ago

Vail, United States East West Family of Companies Full time
Description

$2,000 sign on bonus

Are you a people-person with a passion for hospitality? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you Solaris Residences, an elevated boutique property located in the heart of Vail Village, is seeking a talented Front Desk Agent to become the face of our establishment and provide exceptional service to our guests.

Our dedicated team works together to create an atmosphere of warmth and professionalism, ensuring that every guest feels welcomed and valued from the moment they arrive.

Duties Include:
  • Deliver genuine hospitality to guests and owners from check-in to check-out
  • Communicate in an open, helpful, and engaging tone while responding to guest and owner requests and concerns
  • Maximize revenue through up-selling and sales strategy
  • Maintain a strong working relationship with all departments to support operations and goals

Location: Solaris Residences - Vail, CO

Start Date: ASAP

Employment Status: Full Time, Year Round

Pay Rate: $23/hr ($2,000 sign on bonus: half paid after 90 days of successful work and half paid after 120 days of successful work)

Schedule: 7am-3pm or 3pm-11pm

Minimum Requirements

  • Previous experience in hospitality or customer service
  • Previous hotel experience a plus
  • Spanish knowledge a plus, but not required
  • Proficiency in Microsoft suite of applications, Outlook, Word, Excel, etc.

Benefits & Perks:

Opportunity to earn commission; Ford Park Winter Parking pass; Paid Holidays; Health Insurance - Choose from three plans (FTYR); Dental, Vision, & Accident Insurance (FTYR); Life Insurance (FTYR); EPIC Merchant Pass or Equivalent Bonus (Winter season; eligibility depends on start date);401(K) Plan with Discretionary Employer Match; Paid Time Off - up to 120hrs for the first year (FTYR); Paid Sick Time; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world's favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you'll consider joining us Visit our website to learn more about East West at jobs.eastwest.com/culture.

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