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Community Operations Manager

4 months ago


Scottsdale, United States CCMC Community Management Full time

Are you looking for a multi-faceted role where your HOA Leadership skills can shine? Do you thrive when your time in administrative projects and building relationships?

We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Community Operations Manager is responsible for a variety of engaging duties. Whether it is covering a community as interim manager, helping to develop new managers, or delivering a variety of administrative projects, this critical role promotes CCMC's core values.

What you'll accomplish:

  • Working on-site as needed as a manager, or other open role, and oversee hiring, financials, operations, and managing the team
  • Assisting SVP/VP with Manager/Team Member Onboarding
  • Managing content in network file locations to ensure up-to-date and accurate information
  • Assisting our largest communities as a strategic partner
  • Performing full-cycle budget updates
  • Analyzing and identifying issues within teams and support them with resources available and best practices
  • Traveling to a variety of communities in assigned region to gain knowledge of high-functioning teams and lend support to others as needed
  • Providing weekly and monthly reports and maintain regular BOD and BWU reporting
What we're looking for:
  • Someone who aligns with our vision and values
  • Minimum of three years managing a large-scale, master-planned community
  • Robust operational background and understanding of community financials
  • Ability to successfully engage on a variety of levels, including speaking and writing
  • Effective leadership, organizational, and conflict resolution skills
  • Operate with candor and diplomatically communicate solutions and best practices
  • Ability to travel both locally frequently and out of state as needed
  • Proficient computer skills in Windows environment
  • Bachelor's degree, designations, or certifications in a related field (highly preferred)
  • Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
  • Must pass a pre-employment drug screen and background check
  • CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)
What we offer:
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday, and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Optional Pet Insurance
  • Professional education assistance
  • Perhaps most importantly, a service-oriented team who is dedicated to your success