Customer Service Representative
2 months ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is currently seeking an exceptional **Customer Service Representative** to join our TEAM As the **Customer Service Representative,** we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
**Primary Objective**
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.
**Primary Function and Scope:**
+ Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
+ Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).
+ Responsible for keying in orders, processing faxes, and preparation of reports.
+ Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
+ Responds to customer needs.
+ Participates in special projects and performs additional duties as required.
**Experience and Knowledge Required:**
+ A High School Diploma or GED equivalency is required.
+ 2 or more years of call center or customer service experience.
+ Focus on customer account management preferred
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 80142
-
Customer Service Representative
3 days ago
Oklahoma City, Oklahoma, United States D3S Service Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at D3S Service. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer incoming calls in a professional and courteous mannerPerform marketing and sales...
-
Customer Service Representative
2 weeks ago
Texas City, Texas, United States Super Service Full timeJob Title: Telesales RepresentativeSuper Service is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Field inbound and outbound...
-
Customer Service Representative
3 weeks ago
Oklahoma City, Oklahoma, United States Fuse3 Solutions Full timeCustomer Service Representative Job DescriptionFuse3 Solutions is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone, troubleshooting issues, and providing solutions to customers.Key Responsibilities:Answer phone...
-
Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States Inceed Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at a great company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients through inbound and outbound calls. You will also evaluate customer needs to identify the correct products and...
-
Customer Service Representative
4 weeks ago
Texas City, Texas, United States Weeks Service Company Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Weeks Service Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide product and service information to customersResolve product and service problems...
-
Customer Service Representative
2 days ago
Oklahoma City, Oklahoma, United States E-Z Mart Inc Full timeCustomer Service RepresentativeAt E-Z Mart Inc, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:Provide excellent customer service,...
-
Customer Service Representative
4 weeks ago
Oklahoma City, Oklahoma, United States UASA Full time{"Job Title": "Customer Service Representative", "Job Summary": "As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our...
-
Customer Service Representative
2 days ago
Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your duties will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet...
-
Customer Service Representative
2 days ago
Oklahoma City, Oklahoma, United States MidFirst Bank Full timeMidFirst Bank is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting our customers by telephone to address and resolve their home mortgage servicing needs in a timely manner.Some of the key responsibilities of this role include:Providing exceptional customer service...
-
Customer Service Representative
4 weeks ago
Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full timeJob Title: Customer Service Rep **About the Role** We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that every guest is WOW'd because of...
-
Customer Service Representative
3 weeks ago
Oklahoma City, Oklahoma, United States Overhead Door Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless order...
-
Customer Service Representative
3 weeks ago
Oklahoma City, Oklahoma, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and placing customer orders to ensure customer expectations are accurately determined and...
-
Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States State Farm Insurance Agent Gary Unruh in Oklahoma City OK Full timeJob OpportunityState Farm is a leading insurance company with a rich history of 100 years. We are seeking a skilled Spanish speaker to join our team as a customer service representative. The successful candidate will be responsible for providing excellent customer service and support to our clients.About the RoleAs a customer service representative, you will...
-
Customer Service Representative
3 days ago
Oklahoma City, Oklahoma, United States Workplace Options Full timeCustomer Care Representative RoleAt Workplace Options, we are seeking a skilled Customer Care Representative to join our team. This role provides telephonic support in various areas of customer assistance, including finding child and elder care resources. The representative will receive frequent inbound and make outbound phone calls throughout the...
-
Customer Service Representative
2 weeks ago
Oklahoma City, Oklahoma, United States Sagility LLC Full timeAbout SagilitySagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States QCHI Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and initiating customer loans. If you have excellent communication skills, a...
-
Customer Service Representative
2 weeks ago
Oklahoma City, Oklahoma, United States VIMO INC Full timeJob Title: Remote Customer Service RepresentativeGetInsured is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application...
-
Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States Hobby Lobby Full timeJob Overview Hobby Lobby is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through email and phone calls. Responsibilities: * Provide quality customer service through email and phone calls * Demonstrate good phone etiquette and be...
-
Customer Service Representative
7 days ago
Oklahoma City, Oklahoma, United States CarMax Full timeAt CarMax, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service in a fast-paced, team-oriented environment. Your responsibilities will include facilitating the completion of Home Delivery sales transactions, presenting and/or confirming MaxCare and finance...
-
Customer Service Representative
1 week ago
Oklahoma City, Oklahoma, United States UASA Full timeCustomer Service RepresentativeAs a Customer Service Representative at D3S Service, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. Your excellent communication skills, empathy, and strong desire to help others will make you a valuable asset to our team.Key...