Customer Service Representative

2 months ago


Oklahoma City, United States Dal-Tile Full time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional **Customer Service Representative** to join our TEAM As the **Customer Service Representative,** we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

**Primary Objective**

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.

**Primary Function and Scope:**

+ Provides customer account management, including, but not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.

+ Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).

+ Responsible for keying in orders, processing faxes, and preparation of reports.

+ Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.

+ Responds to customer needs.

+ Participates in special projects and performs additional duties as required.

**Experience and Knowledge Required:**

+ A High School Diploma or GED equivalency is required.

+ 2 or more years of call center or customer service experience.

+ Focus on customer account management preferred

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

**Job Type** Sales Jobs

**Req ID** 80142



  • Oklahoma City, Oklahoma, United States D3S Service Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at D3S Service. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer incoming calls in a professional and courteous mannerPerform marketing and sales...


  • Texas City, Texas, United States Super Service Full time

    Job Title: Telesales RepresentativeSuper Service is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Field inbound and outbound...


  • Oklahoma City, Oklahoma, United States Fuse3 Solutions Full time

    Customer Service Representative Job DescriptionFuse3 Solutions is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support over the phone, troubleshooting issues, and providing solutions to customers.Key Responsibilities:Answer phone...


  • Oklahoma City, Oklahoma, United States Inceed Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at a great company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients through inbound and outbound calls. You will also evaluate customer needs to identify the correct products and...


  • Texas City, Texas, United States Weeks Service Company Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Weeks Service Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide product and service information to customersResolve product and service problems...


  • Oklahoma City, Oklahoma, United States E-Z Mart Inc Full time

    Customer Service RepresentativeAt E-Z Mart Inc, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:Provide excellent customer service,...


  • Oklahoma City, Oklahoma, United States UASA Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. You will play a crucial role in maintaining positive customer relationships and ensuring their overall satisfaction with our...


  • Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your duties will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet...


  • Oklahoma City, Oklahoma, United States MidFirst Bank Full time

    MidFirst Bank is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting our customers by telephone to address and resolve their home mortgage servicing needs in a timely manner.Some of the key responsibilities of this role include:Providing exceptional customer service...


  • Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Rep **About the Role** We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that every guest is WOW'd because of...


  • Oklahoma City, Oklahoma, United States Overhead Door Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless order...


  • Oklahoma City, Oklahoma, United States Genuine Parts Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and placing customer orders to ensure customer expectations are accurately determined and...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Agent Gary Unruh in Oklahoma City OK Full time

    Job OpportunityState Farm is a leading insurance company with a rich history of 100 years. We are seeking a skilled Spanish speaker to join our team as a customer service representative. The successful candidate will be responsible for providing excellent customer service and support to our clients.About the RoleAs a customer service representative, you will...


  • Oklahoma City, Oklahoma, United States Workplace Options Full time

    Customer Care Representative RoleAt Workplace Options, we are seeking a skilled Customer Care Representative to join our team. This role provides telephonic support in various areas of customer assistance, including finding child and elder care resources. The representative will receive frequent inbound and make outbound phone calls throughout the...


  • Oklahoma City, Oklahoma, United States Sagility LLC Full time

    About SagilitySagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and customer-focused...


  • Oklahoma City, Oklahoma, United States QCHI Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and initiating customer loans. If you have excellent communication skills, a...


  • Oklahoma City, Oklahoma, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeGetInsured is seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application...


  • Oklahoma City, Oklahoma, United States Hobby Lobby Full time

    Job Overview Hobby Lobby is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through email and phone calls. Responsibilities: * Provide quality customer service through email and phone calls * Demonstrate good phone etiquette and be...


  • Oklahoma City, Oklahoma, United States CarMax Full time

    At CarMax, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service in a fast-paced, team-oriented environment. Your responsibilities will include facilitating the completion of Home Delivery sales transactions, presenting and/or confirming MaxCare and finance...


  • Oklahoma City, Oklahoma, United States UASA Full time

    Customer Service RepresentativeAs a Customer Service Representative at D3S Service, you will be the first point of contact for our customers, providing assistance and resolving inquiries promptly and efficiently. Your excellent communication skills, empathy, and strong desire to help others will make you a valuable asset to our team.Key...