Hardware Support
3 weeks ago
About us
BuildingPoint Mid-America is a small business in St. Louis, MO. We are professional, agile, innovative and our goal is to BuildingPoint provides high-end technology and services that serve the Building Construction and Design Industries. We provide hardware and software for tasks like layout, survey, laser scanning, augmented and mixed reality, and professional services to enable our customers to embrace this technology. In addition, we provide robotic services and support that will allow our customers to be more efficient, effective, and accurate..
Our work environment includes:
Modern office setting
Work-from-home days
Wellness programs
Growth opportunities
The Hardware Support Technician is responsible for comprehensive, industry-leading support for BuildingPoint clients and team members. This role is responsible for providing consultative services, training, and support. Within this capacity, the Hardware Support Technician will provide insight and consultation on workflow enhancements and best practices for implementing advanced technology. This will also include creating content for training, videos, and other educational support.
Responsibilities & Focus
Provide Technical Sales & Services Support With A Focus On:
Layout
Laser Scanning
Robotics
Mixed & Augmented Reality
Collaboration with Hardware Sales Representatives to provide general and specific training for clients
Assist and, at times, lead content creation for customer support videos
Create training content for Trimble software and hardware
Field support questions from customers and BuildingPoint staff
Assess, repair, and service hardware after completing Trimble service certification
Coordinate service with Office Manager and, at times, Hardware Sales representative(s)
Job Type:
Full-time
Pay:
$24.00 – $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Relocation assistance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Waltham, MA : Reliably commute or planning to relocate before starting work (Required)
Work Location:
In person
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