Customer Support Specialist
3 weeks ago
Prime Tech Enterprises is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist.
Responsibilities:
- Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
- Facilitate sales presentations to customers with the goal of enrolling them in our clients available services
- Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
- Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
- Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
- Previous experience in customer support, client management, or a related field is preferred.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong problem-solving abilities with a customer-centric approach.
- Proficiency in using CRM software and other relevant tools.
- Detail-oriented with excellent organizational skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Empathetic and patient demeanor when dealing with client inquiries and concerns.
- High school diploma or equivalent; Bachelor's degree preferred.
#Li-Onsite
-
Customer Experience
4 weeks ago
Brea, United States The Aesthetic Immersion Full time**Welcome to The Aesthetic Immersion!** **We are growing and looking for a Customer Experience & Events Specialist to join our team!** **WHAT WE’RE LOOKING FOR IN A CANDIDATE** - Associate degree in computer science, marketing, or similar discipline is required, higher degree preferred; equivalent work experience may be considered in-lieu of a higher...
-
Brea, United States Danaher Corporation Full timeWondering whats within Beckman Coulter? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be Support, Technical, Coordinator, Healthcare, Customer Service, Diagnostic, Manufacturing
-
Recruitment Specialist
3 days ago
Brea, United States First Placement Services Full timeJob DescriptionJob DescriptionWe are seeking a Staffing Specialist to join our team! You will be responsible for providing company's recruiting department with administrative and recruitment support.Responsibilities:Assist with recruiting and hiring effortsCoordinate and participate in recruiting job fairsMaintain personnel records, in compliance with HR...
-
IT Network Specialist
2 days ago
Brea, United States Macpower Digital Assets Edge Full timeEssential Duties and Responsibilities:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Adhere to all policies in performing day to day activities.Periodically train on policies per schedule provided by the QA department and in compliance with JSOX.Manage, support and...
-
Brea, United States Colas USA Full timeThe digital transformation team is responsible for driving and managing the process of integrating digital technologies and strategies into an organization's operations, processes, products, and services. Their main goal is to enhance efficiency, improve customer experience, and drive innovation by leveraging digital solutions. The specific tasks of a...
-
Brea, United States Colas USA Full timeThe digital transformation team is responsible for driving and managing the process of integrating digital technologies and strategies into an organization's operations, processes, products, and services. Their main goal is to enhance efficiency, improve customer experience, and drive innovation by leveraging digital solutions. The specific tasks of a...
-
Payroll Specialist
20 hours ago
Brea, United States Insight Senior Living Full timeDiscover an exciting opportunity at Insight Senior Living, where your dedication to payroll and commitment to fostering a positive workplace culture will be instrumental in the role of Payroll Specialist within our growing team. The Payroll Specialist is responsible for managing and processing semi-monthly payroll, ensuring accuracy and compliance with...
-
IT Network Specialist
6 days ago
Brea, United States Macpower Digital Assets Edge Private Limited (MDA Edge) Full timeEssential Duties and Responsibilities: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Adhere to all policies in performing day to day activities. Periodically train on policies per schedule provided by the QA department and in compliance with JSOX. ...
-
Email Marketing Specialist
3 weeks ago
Brea, United States Champions Group Holdings Full timeJob DescriptionJob DescriptionBased in Orange County, CA, Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning, and plumbing services. With the mission to maintain long-term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a...
-
Technical Support Advocate
4 weeks ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeJob DescriptionJob DescriptionIntroduction:At ICECO, we are seeking a Tech Support Assistant to join our team. This role involves working closely with our Director of Tech to manage customer support cases and assist in product development research. Responsibilities:· Answer customer calls, document issues, and initiate support cases.· ...
-
Product Support Engineer
3 days ago
Brea, United States Safran Passenger Innovations Full timeJob Description Job Description The Product Support Engineer identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer...
-
Product Support Engineer
3 weeks ago
Brea, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe Product Support Engineer identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer...
-
Technical Support Advocate
1 week ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offVision insuranceIntroduction:At ICECO, we are seeking a Tech Support Assistant to join our team. This role involves working closely with our Director of Tech to manage customer support cases and assist in product development...
-
Technical Support Advocate
7 days ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offVision insuranceIntroduction:At ICECO, we are seeking a Tech Support Assistant to join our team. This role involves working closely with our Director of Tech to manage customer support cases and assist in product development...
-
Sales Support Guru
7 days ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeBenefits: 401(k) Dental insurance Employee discounts Free food & snacks Health insurance Paid time off Vision insurance Introduction: ICECO is expanding its team and seeks a dedicated Sales Assistant to support our dynamic sales team. This role is pivotal in ensuring the success of our sales operations through excellent customer support and effective...
-
Sales Support Guru
1 week ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offVision insuranceIntroduction:ICECO is expanding its team and seeks a dedicated Sales Assistant to support our dynamic sales team. This role is pivotal in ensuring the success of our sales operations through excellent customer support...
-
Sales Support Guru
7 days ago
Brea, United States MAGIC COOLER INTERNATIONAL INC Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offVision insuranceIntroduction:ICECO is expanding its team and seeks a dedicated Sales Assistant to support our dynamic sales team. This role is pivotal in ensuring the success of our sales operations through excellent customer support...
-
Customer Service Representative
1 week ago
Brea, United States Solugenix Full timeJob DescriptionJob DescriptionCustomer Service RepresentativePositions available in Brea, CAFull Time Employee, $16-18 hourlyMAKE A DIFFERENCE AND GROW A CAREER WITH US!Your superior customer service and empathetic skills along with a keen troubleshooting and problem-solving mindset will be challenged and rewarded while collaborating with team members that...
-
Product Support Engineer II
1 month ago
Brea, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe Product Support Engineer II identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer...
-
Purchasing Specialist
3 weeks ago
Brea, United States Symbiotic Services Full timeJob DescriptionJob DescriptionSymbiotic Services is actively seeking a highly capable Purchasing Specialist on behalf of our esteemed client in the printing industry. This role involves producing top-quality printed products for various markets, including cosmetics, personal health care, beverages, food, and dietary supplements. The successful candidate will...