![Safran Passenger Innovations](https://media.trabajo.org/img/noimg.jpg)
Product Support Engineer
3 weeks ago
Job Description
Job Description
The Product Support Engineer identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer satisfaction. The Product Support Engineer leads the support and modification plans to ensure implementation and ensure deliverables meet customer/program schedules. Serves as a first level contact for the company’s IFE/avionic customers via telephone, fax, email, in-person and etc. This position also works on a number of projects with partners/vendors and with the company’s internal teams to resolve issues and concerns from the field.
Duties and Responsibilities:
Bottom of Form
Direct customer facing liaison on multiple topics; including configuration, documentation, maintenance, regulatory requirements and general support
Troubleshoot system, LRUs, cabling and etc. to resolve reported issues and concerns
Support an environment conducive to the successful support of IFE/avionic equipment
Work with internal teams, customers and partners/vendors to resolve installation and field related issues and concerns
Lead supplier related issues and concerns to ensure product maintenance and reliability
Document reported issues/concerns using CRM
Analyze logs and reports to isolate issues
Present recommendations for fixes to management
Train customers on system use and system maintenance
Provide guidance to fellow team members
Perform other job-related duties as assigned
Requirements
Bachelor’s Degree in Engineering or equivalent experience in a related field
3+ years of experience working in a similar role
IFE/avionic experience
Knowledge of Avionic and Aerospace regulations
Prior exposure to the manufacturing of electronic components for Aerospace application
Computer skills/networking technology
Working knowledge in Linux based systems
Benefits
The starting pay range for this position is $85,000 to $125,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location.
In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
A home allowance to elevate your home workspace
Discretionary bonus program
Future financial security with a 401(k) program with company match
Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off
#J-18808-Ljbffr
-
Product Support Engineer
1 month ago
Brea, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe Product Support Engineer identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer...
-
Product Support Engineer II
2 months ago
Brea, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe Product Support Engineer II identifies solutions to resolve field/customer issues and concerns as it relates to aircraft system and component products. This position is responsible for the effective and timely support and configuration of IFE/avionic equipment on various types and models of aircraft to ensure customer...
-
Global Product Technical Support Engineer
1 week ago
Brea, United States C4 Technical Services Full timeGlobal Product Technical Support Engineer Hybrid - Brea, CA or Miami, FL Job Description: You will be a part of the Global Product Technical Support Team and report to the Manager, Global Product Tech Support SSA responsible for leading a team of support engineers for Automation. If you thrive in fast paced supporting environment where communication...
-
Global Product Technical Support Engineer
6 days ago
Brea, United States C4 Technical Services Full timeGlobal Product Technical Support Engineer Hybrid - Brea, CA or Miami, FL Job Description: You will be a part of the Global Product Technical Support Team and report to the Manager, Global Product Tech Support SSA responsible for leading a team of support engineers for Automation. If you thrive in fast paced supporting environment where communication...
-
guidewire support engineer
1 week ago
Brea, United States Randstad Full timeguidewire support engineer. brea , california (remote) posted 1 day ago job details summary $50 - $65 per hour contract bachelor degree category computer and mathematical occupations reference1054227 job details job summary: Our client, a national leader in the home and auto insurance industry, has an immediate opening for a Guidewire Support...
-
guidewire support engineer
3 days ago
Brea, United States Randstad Full timeguidewire support engineer. brea , california (remote) posted 1 day ago job details summary $50 - $65 per hour contract bachelor degree category computer and mathematical occupations reference1054227 job details job summary: Our client, a national leader in the home and auto insurance industry, has an immediate opening for a Guidewire Support Engineer on a...
-
Senior ReactJs Developer
3 weeks ago
Brea, United States Product Perfect, LLC Full timeJob DescriptionJob DescriptionProduct Perfect is a leading software consulting firm, headquartered in Southern California. We're currently seeking a Senior ReactJS Developer to join our distributed team.Role Overview:As a Senior React Engineer, you'll play a pivotal role in shaping innovative front-end solutions using React, JavaScript, and various...
-
Senior ReactJs Developer
2 weeks ago
Brea, United States Product Perfect, LLC Full timeJob DescriptionJob DescriptionProduct Perfect is a leading software consulting firm, headquartered in Southern California. We're currently seeking a Senior ReactJS Developer to join our distributed team.Role Overview:As a Senior React Engineer, you'll play a pivotal role in shaping innovative front-end solutions using React, JavaScript, and various...
-
Sr Web User Interface Designer
1 month ago
Brea, United States Product Perfect, LLC Full timeJob DescriptionJob DescriptionWe're looking for a senior level product designer to help with some specific project work. This role would be 100% in Figma, helping to craft new user experiences for clients, starting with one specific project. You'd be working with startup founders, senior developers, software architects, and artificial intelligence...
-
Sr Web User Interface Designer
2 weeks ago
Brea, United States Product Perfect, LLC Full timeJob DescriptionJob DescriptionWe're looking for a senior level product designer to help with some specific project work. This role would be 100% in Figma, helping to craft new user experiences for clients, starting with one specific project. You'd be working with startup founders, senior developers, software architects, and artificial intelligence...
-
Production Manager
2 months ago
Brea, United States Great Hire HR Solutions Full timeJob DescriptionAbout the Role:To support our rapid growth, we are searching for a Production Manager to work at our plant in BREA. This role reports to the Plant Director, to oversee manufacturing with the objective of producing personal care products in a safe, quality driven, and efficient manner.The Production Manager will work closely with our Plant...
-
Production Manager
2 weeks ago
Brea, United States Great Hire HR Solutions Full timeJob Description About the Role: To support our rapid growth, we are searching for a Production Manager to work at our plant in BREA. This role reports to the Plant Director, to oversee manufacturing with the objective of producing personal care products in a safe, quality driven, and efficient manner. The Production Manager will work closely with our Plant...
-
Production Manager
2 weeks ago
Brea, United States Great Hire HR Solutions Full timeJob Description About the Role: To support our rapid growth, we are searching for a Production Manager to work at our plant in BREA. This role reports to the Plant Director, to oversee manufacturing with the objective of producing personal care products in a safe, quality driven, and efficient manner. The Production Manager will work closely with our Plant...
-
Engr 3, Product Development
4 weeks ago
Brea, United States Katalyst HealthCares & Life Sciences Full timeResponsibilities: Research and Development Engineering is responsible for development and lifecycle management of products through medical device design control processes and good engineering and documentation practices. The Infusion Preparation and Delivery (IPD) platform seeks a hardworking and passionate leader to develop and drive technical...
-
Production Manager
4 weeks ago
Brea, United States Great Hire HR Solutions Full timeJob Description About the Role: To support our rapid growth, we are searching for a Production Manager to work at our plant in BREA. This role reports to the Plant Director, to oversee manufacturing with the objective of producing personal care products in a safe, quality driven, and efficient manner. The Production Manager will work closely with our Plant...
-
Field Support Technician
5 days ago
Brea, United States RLA Engineering, LLC Full time**Job Title**:Field Support Technician **Department**: WS **Expected Weekly Hours**:40 **Location**: Brea, California 92821 **Position Summary** This position is responsible for providing technical support for customers (end users) onsite/remotely across a business/enterprise level product portfolio. If you enjoy customer facing and relationship-based...
-
Engr 2, Product Development
3 days ago
Brea, United States Kaygen Full time**Job Title: Engr 2, Product Development** **Location: 120 South State College Boulevard, Brea, CA 92821** **Duration: 12 months contract (Temp to Perm possibility)** **Client: Becton and Dickinson (BD)** **Description**: **Hybrid, expectations are onsite Mon, Tue and Thu with the availability to be in Wed and Fri if need be.** **While maintaining a...
-
Network Engineer
3 weeks ago
Brea, United States MOXA Full timeJob Description Description Moxa is a leading provider of industrial networking, computing, and automation solutions for enabling the Industrial Internet of Things. With 30 years of industry experience, Moxa has connected more than 30 million devices worldwide and has a distribution and service network that reaches customers in more than 70 countries. Moxa...
-
Production Planner
4 days ago
Brea, United States Safran Passenger Innovations Full timeJob DescriptionJob DescriptionThe Production Planner II performs production and material planning support for Manufacturing Operations. This individual develops the material support plans, reviewing material requirements for availability and ensuring that material orders are launched in a timely manner. The Production Planner II develops the production build...
-
Production Planner
6 days ago
Brea, United States Safran Passenger Innovations Full timeThe Production Planner II performs production and material planning support for Manufacturing Operations. This individual develops the material support plans, reviewing material requirements for availability and ensuring that material orders are launched in a timely manner. The Production Planner II develops the production build plan and triggers release...