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Guest Services Professional

1 month ago

White House, United States Laurel Park Place Full time

** Guest Services Professional**

ESB - Elite Styles and Beauty / Guest Service Coordinator will be willing to learn new techniques and be a part of an exciting spa concept. Be professional and courteous conduct with an emphasis on confidentiality and professional appearance. We are looking for a team player with a "can-do" attitude and highly efficient organizational and communication skills.

We expect polished language skills, both in person, over the phone and through email. This is a part time position that can lead into full time.

**Job Type:**

* Part-time

* Full Time

**Pay:**

* $15.00

* $17.00 per hour

**Schedule:**

* Monday-Sunday- Days will Vary *8 hour shift

**Full Job Description:**

At ESB Elite Styles and Beauty we are seeking an experienced and enthusiastic individual to join the expanding team. This individual should have at least 1-2 years of Front Receptionist experience, and/or a minimum of 1 year work experience in a Spa setting is a Plus

**Desired:**

* Possesses strong oral, written and interpersonal communications skills.

* Professional appearance, punctual, reliable.

* Hard-working, effective multi-tasker, team-player.

* Accommodating, problem-solver.

* Great at sales, management of daily operational flow.

* Experience with MS Word, Apple IOS Software is a Plus

* Organized

* Great attitude

* Professionalism

Duties involved:

* Checking patients in and out.

* Managing inventory.

* Scheduling patients and clients for various appointments.

* Maintaining a clean and well-stocked environment for patients.

* Ensuring an impactful, enjoyable, and preparing efficient visit for each patient.

* Confirming appointments via email and phone calls.

* Managing the schedule and flow of the office.

* Being the 'face' and 'voice' of the practice.

Please do NOT apply if you do not meet the minimum requirement. Thank you..

**COVID-19 Precaution(s):**

* Personal protective equipment provided or required.

* Temperature screenings.

* Social distancing guidelines in place.

* Sanitizing, disinfecting, or cleaning procedures in place.

* All customers and estheticians wear masks, sign a covid release form for each appt and have a list of requirements prior to the appt.

**Benefits:**

* Employee discounts.

* ESB Ongoing Training for discount and included.

* Membership Incentive earn per client *Monthly Commission*

* Referral Bonus ** Get paid for helping fill seats and for referring clients"

* "Pressing On Community" Helping with support on Programs to help start your own business.

**Experience:**

* Sales: 1 year (Preferred)

* Customer service: 1 year (Preferred)

* Spa Front Desk: 1 year (Preferred)

* High school or equivalent (Preferred)

**Hours per week:**

* 20-30 hrs Weekly.

Apply in-store or email elitestylesandbeauty@gmail.com

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