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Holeman and Finch Public House: Service Manager

3 months ago

House, United States Hopkins and Company Full time

We are looking for talented and experienced Service and Operations Manager to join our team of hospitality professionals. Holeman and Finch is a classic gastropub, presenting artisanal twists on classic dishes with a whole animal, whole vegetable philosophy. With a robust wine list and original, inspired cocktails, there's something for everybody at every time of day. The charming space is filled with cozy booths and over 150 pieces of thoughtfully curated art. In every corner, the restaurant nods to the vibrant arts scene found in Midtown.

Summary of Position

The Service and Operations Manager oversees service standards regarding flow from front door to kitchen. This includes safety and sanitation, quality and expediency of food and beverage, and guest relations. This also includes working closely with the General Manager to supervise staff, inventory and maintenance of the restaurant and to manage day-to-day functions while maintaining and delivering outstanding hospitality and service.

Responsibilities will include:

  • Management and upkeep of administrative duties for all employees
  • Operations management including daily, weekly, monthly and quarterly reporting
  • Working proactively, anticipating the needs of your guests
  • Communicating effectively with your guests and peers
  • Scheduling and training plans
  • Working together as a team to ensure everyone is set for success
  • Overseeing ordering of non-food and beverage items
  • Managing COG's and the PCW
  • Managing inventories
  • Managing repairs and maintenance
  • Managing daily service
Education/Experience
  • 3+ years of restaurant management experience
  • Must be at least 21 years of age
  • Working knowledge of Microsoft Word, Outlook 365 and Excel
  • Proven problem-solving abilities
  • Excellent math, reading, writing and communication skills
We Offer:
  • Medical, Dental, Vision, Life and Short-Term Disability options
  • Competitive salary with performance-based raises and promotions
  • Paid time off
  • Ongoing training and education opportunities
  • Employee discount
  • Employee Referral Program

If you are interested in applying for this position, we ask that you complete the application fully, including work history, questionnaire and professional references. Only complete applications will be considered for the posted position. Thank you