Customer Experience Specialist
4 months ago
Customer Experience Specialist
Part Time British Swim School- Northern Baltimore
About Us:
Parents sayBritish Swim Schoolis quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team
The Position:
At British Swim School, our Customer Experienceteam are known asDeck Ambassadors. This is a crucial poolside role its the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended swim family.
Your Typical Responsibilities:
+ Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents.
+ Setting up the pool deck area before each shift.
+ Registering students for class and managing them in and out of the water between classes.
+ Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool.
+ Posting photos and videos to social media in a fun and personal way.
+ Assisting our parents with questions they have about their schedule and the progress of their children.
+ Promoting referrals for new enrollments.
+ Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons.
+ Testing the water to ensure water quality and temperature.
What do we need from you?
+ An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.
+ An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner
+ The ability to multi-task and not lose your sense of fun.
+ A genuine desire to help us decrease drowning for both children and adults.
What can you expect from us?
+ Flexible schedules - shifts between 4 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay.
+ Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff.
+ The opportunity for growth in a business with massive expansion opportunities.
+ Structured, paid training (including first aid certification as needed).
+ PTO for part-time and full-time employees.
+ Extra paid birthday time off.
+ Free parking onsite.
+ Happy, laughing, singing KIDS.
Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
-
Customer Experience Ambassador
4 weeks ago
Towson, Maryland, United States British Swim School Full timeAbout the Role:As a Customer Experience Specialist at British Swim School, you will play a vital role in creating a warm and welcoming environment for our students and their families. This is a part-time position that requires a flexible schedule, with shifts ranging from 4 to 5 hours. You will be working at our Northern Baltimore location, where you will be...
-
3D Experience Specialist
1 month ago
towson, United States Intellectt Inc Full timeTitle : Program Manager/Specialist - 3DEXPERIENCELocation : 701 E Joppa Rd, Towson, MD 21286, USA Key Skill :- Program Management, Project Management, 3DExperience Platform 2023x, ENOVIA, DELMIA, MBSE, MQL. Solution Architecture, NETVIBES, Core Java, HTML 5, CSS, Java Script Job Description:-Should have 15 years of PLM / Engineering experience, predominantly...
-
3D Experience Specialist
1 month ago
Towson, United States Intellectt Inc Full timeTitle : Program Manager/Specialist - 3DEXPERIENCELocation : 701 E Joppa Rd, Towson, MD 21286, USA Key Skill :- Program Management, Project Management, 3DExperience Platform 2023x, ENOVIA, DELMIA, MBSE, MQL. Solution Architecture, NETVIBES, Core Java, HTML 5, CSS, Java Script Job Description:-Should have 15 years of PLM / Engineering experience, predominantly...
-
Sales Associate
4 weeks ago
Towson, Maryland, United States The Lovesac Company Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at The Lovesac Company. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer Service: Greet and assist customers in...
-
Customer Experience Associate
4 weeks ago
Towson, Maryland, United States Weis Markets Full timeWeis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service, answering...
-
Customer Experience Associate
2 months ago
Towson, United States Weis Markets Full timeLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 1238 Putty Hill Ave Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for...
-
Customer Service Liaison
4 weeks ago
Towson, United States Sodexo Full timeSodexo is seeking a skilled Customer Service Specialist to handle customer inquiries and resolve problems via telephone. Key responsibilities include:Key Responsibilities:Respond to customer service inquiries and resolve issues in a timely and professional manner.Document and track customer input to identify recurring problems and areas for...
-
Resident Service Specialist
1 month ago
Towson, United States Udr, Inc. Full timeMinimum three years' experience in property management or related business operations. Minimum of two years' of office experience is required. Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-pace Resident, Specialist, Customer Service, Service, Business Operations, Retail, Property Management
-
Resident Service Specialist
1 month ago
Towson, United States Udr, Inc. Full timeResident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at The Quarters At Towson, our apartment community (430 homes) located in...
-
Print Production Specialist
4 weeks ago
Towson, United States Recruitlink Full timeJob Title: Print Production SpecialistJob Summary: We are seeking a skilled Print Production Specialist to join our team at Recruitlink. This role is responsible for operating various printing equipment to produce marketing materials for retailers and events.Key Responsibilities:* Operate digital wide-format printers for various marketing materials* Manage...
-
Guest Service Specialist
1 month ago
Towson, United States UDR Inc Full timeJob DescriptionJob DescriptionResident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDRUDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at The Quarters At Towson, our apartment...
-
Technical Support Specialist
4 weeks ago
Towson, United States Baltimore County Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Baltimore County. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to internal customers on OIT's Service Desk.Key Responsibilities:Provide technical support and troubleshooting for...
-
Culinary Specialist
1 month ago
Towson, United States Aerotek Full timeJob Summary:We are seeking a skilled Culinary Specialist to join our team at Aerotek. As a key member of our kitchen operations, you will be responsible for preparing and cooking a variety of foods according to production guidelines and standardized recipes. Your expertise in food preparation, kitchen equipment operation, and food safety and sanitation will...
-
Accounts Receivable Specialist
1 month ago
Towson, United States Stouffer Legal Full timeJob DescriptionJob Title: Accounts Receivable SpecialistLocation: Towson, MDCompany: Stouffer LegalJob Type: Full-timeSalary: $50,000 – 55,000Exemption Status: ExemptReports to: Head of FinanceJob Overview:We are seeking a detail-oriented and results-driven Accounts Receivable Specialist to join our team at Stouffer Legal. This role is essential in...
-
Peer Recovery Specialist Supervisor
4 weeks ago
Towson, United States Baltimore County Full timeJob Title: Peer Recovery Specialist SupervisorJob Summary:We are seeking a highly skilled and experienced Peer Recovery Specialist Supervisor to join our team at Baltimore County. The successful candidate will be responsible for managing Peer Recovery Specialists in various programs, ensuring that program participants receive the best quality service.Key...
-
Activities Director
4 weeks ago
Towson, United States CommuniCare Family of Companies Full timeHolly Hill Healthcare Center is seeking a highly skilled Activities Director to lead our activities team and bring enjoyment to the lives of our residents.The ideal candidate will have a Bachelor's degree in Therapeutic Recreation or a related field, or have completed the 90-hour course for activities professionals and continuing education.Prior management...
-
Field Service Automation Specialist
4 weeks ago
Towson, Maryland, United States ProAutomated Inc. Full timeJob DescriptionProAutomated Inc. is seeking a skilled Field Service Automation Specialist to join our team. As a Field Service Automation Specialist, you will travel to various locations to install and maintain cutting-edge automation equipment. Your primary responsibility will be to ensure that systems are installed accurately and calibrated to...
-
Telehealth Specialist
4 weeks ago
Towson, United States Visionworks Full timeAbout Visionworks:We're looking for charismatic individuals who can lead authentically and with their own unique voice. Our company is committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).Job Summary:A Telehealth Specialist (TS) is the very face of our patient care and is dedicated to...
-
Legal Intake Specialist
4 weeks ago
Towson, United States Grafton Firm LLC Full timeDescriptionAre you passionate about helping people and enjoy engaging in meaningful conversations? Do you have a talent for building strong connections and guiding individuals through important decisions? If so, we have a great opportunity for you!As Maryland's leading bankruptcy law firm, we are committed to offering compassionate and top-quality legal...
-
Legal Intake Specialist
4 weeks ago
Towson, United States Grafton Firm LLC Full timeDescription Are you passionate about helping people and enjoy engaging in meaningful conversations? Do you have a talent for building strong connections and guiding individuals through important decisions? If so, we have a great opportunity for you! As Maryland's leading bankruptcy law firm, we are committed to offering compassionate and top-quality legal...