Current jobs related to Customer Service Representative - Kennesaw - CarMax

  • Customer Service Representative

    4 months ago

    Kennesaw, United States PPG Industries Full time

    Responsible for the timely and accurate order management of assigned international customer orders daily. Communicates with the customer to establish overall customer status. Spend time interacting with customers via inbound calls and email, entering Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales

  • Customer Service Representative

    2 months ago

    Kennesaw, United States PrideStaff Full time

    Customer Service Representative Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm Pay Rate: $17-$20/hr DOE Location: Kennesaw, GA Experience: 6+ months of Customer Service Rep experience We are excited to share a new opportunity! We are currently in need of an experienced Customer Service Representative / Customer Support Associate for a bona fide...

  • Customer Service Representative

    4 weeks ago

    Kennesaw, Georgia, United States Classet Full time

    Join Our Team at ClassetWe are seeking a highly organized and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.As a Customer Service...

  • Customer Service Representative

    4 weeks ago

    Kennesaw, United States Abacus Full time

    Apply Today - Gain Access to Immediate Employment Opportunities! Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally. Why Abacus? Competitive Pay Rates Excellent Culture Meaningful Employment Potential for Growth When you apply, your experience may be considered across business verticals: Abacus Staffing -...

  • Customer Service Representative

    4 weeks ago

    Kennesaw, United States Abacus Full time

    Apply Today - Gain Access to Immediate Employment Opportunities! Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally. Why Abacus? Competitive Pay Rates Excellent Culture Meaningful Employment Potential for Growth When you apply, your experience may be considered across business verticals: Abacus Staffing -...

  • Customer Service Representative

    1 week ago

    Kennesaw, Georgia, United States Cascade Industries Full time

    Customer Service RepresentativeBig Sandy is seeking a Customer Service Representative / Administrative Employee in the Energy Industry (m/f/d) to join our team. As a DMS enabler, you will be responsible for providing customer support, processing master data, and handling customer inquiries.Key Responsibilities:Provide telephone and written customer support...

  • Customer Service Representative

    4 months ago

    Kennesaw, United States Hawthorne Global Aviati Full time

    Job DescriptionJob DescriptionHawthorne – Customer Service RepresentativeARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. Job...

  • Customer Service Representative

    1 week ago

    Kennesaw, United States David's Bridal Full time

    At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit.The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic,...

  • Customer Service Representative

    2 weeks ago

    Kennesaw, Georgia, United States Cascade Industries Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Cascade Industries. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients in the energy industry.Key Responsibilities:Provide telephone and written customer support (inbound)Process master data, invoices,...

  • Customer Service Representative

    3 weeks ago

    Kennesaw, Georgia, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesCustomer ServiceProvide a superior level of customer service to members, prospective members, and guests.Respond to member inquiries and concerns in a timely and...

  • Customer Service Representative

    3 weeks ago

    Kennesaw, Georgia, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.Key...

  • Customer Service and Sales Representative

    4 months ago

    Kennesaw, United States The Hathaway Agency Full time

    Job DescriptionJob DescriptionCustomer Service and Sales Representatives work to maximize positive customer experiences by responding to customer inquiries regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer...

  • Customer Service Representative

    3 weeks ago

    Kennesaw, United States Hilb Group Full time

    Overview: Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Customer Service Representative to join our team. This position will report to our agency...

  • Customer Service Representative I

    2 months ago

    Kennesaw, United States LendingPoint Full time

    ** Customer Service Representative I** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001031 Showing 1 location **Job Details** **Description** Whether its helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation,...

  • Customer Service Representative Fueler/Washer

    3 weeks ago

    Kennesaw, United States Penske Full time

    The work location is 3011 Barrett Lakes Blvd Kennesaw GA 30144. What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...

  • Licensed Insurance Customer Service Representative

    7 days ago

    Kennesaw, Georgia, United States Floria Izadi - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and licensed professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations.Key Responsibilities:Establish and...

  • Bilingual Customer Service Representative

    1 month ago

    Kennesaw, Georgia, United States RemX Full time

    Job OverviewRemX is on the lookout for a Bilingual Customer Service Representative proficient in both Spanish and English. This role involves addressing customer inquiries, managing orders, resolving issues, and providing assistance with account-related questions, billing, cancellations, and more. The ideal candidate will maintain high standards of service...

  • Customer Service Representative

    1 day ago

    Kennesaw, Georgia, United States Sysco Corporation Full time

    Customer Experience Agent at Sysco CorporationAs a Customer Experience Agent at Sysco, you will be responsible for providing timely and accurate responses to customer inquiries, both via phone and email. Your primary goal will be to resolve customer issues in a professional and courteous manner, ensuring that customers receive the best possible service.Key...

  • Customer Service Representative

    1 week ago

    Kennesaw, Georgia, United States Sysco Corporation Full time

    Sysco Corporation **Job Summary:** As a Customer Experience Agent at Sysco, you will be responsible for providing exceptional customer service and support. **Key Responsibilities:** * Respond timely and accurately to all incoming customer correspondence and documentation * Receive and analyze customer requests, providing information or routing to the...

  • Customer Service Representative

    2 weeks ago

    Kennesaw, Georgia, United States NorthPoint Search Group Inc Full time

    About the RoleWe're seeking a highly skilled Customer Service Receptionist to join our dynamic team. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service to our clients, handling inbound phone calls, and assisting with their medical device needs.ResponsibilitiesPromptly and efficiently handle...

Customer Service Representative

4 months ago

Kennesaw, United States CarMax Full time

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be
Resolve customer issues while working for an industry leader

At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better. Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders. You'll work with different departments and teams to help resolve customer questions/issues and help to influence and educate customers on their account. In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying. This is a hybrid work arrangement after 90 days and successful performance in role.

Learn and succeed as part of a team

This is a high-energy environment where you will work as a team to meet goals. We're not your average call center. We'll give you everything you need to be the best you can be. You will handle a wide range of customer service interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team.

What you'll do

  • Take incoming phone calls from customers and answer questions regarding his/her account. Resolve any customer issues with their account, and partner with a manager if necessary.
  • Educate customers regarding their account, finance charges accrual, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Work with other departments/personnel where necessary to resolve customer concerns within the guidelines of company policies and applicable laws.
Improve customer experience with every interaction

Empathy with our customers, and transparency in every interaction are vital to your success. From dealing with complex customer issues to accepting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position. In collaboration with different departments you will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line.

Qualifications and requirements
  • High school diploma or 6months related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements.
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and effectively handle stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to encourage the customer to make a payment to keep the account current.
  • Customer Service scheduling requirements.
    • Variable schedule 3-day shifts and 2 evening shifts per week.
    • Day Shifts are Monday-Friday 8am-5pm, 9am-6pm, 10am-7pm and every other Saturday from 9am-6pm. Evening shifts are Monday-Friday 11am-8pm, 12pm-9pm, 1pm-10pm
    • All applicants must be able to meet the scheduling requirements to be considered for this position.


About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.