We have other current jobs related to this field that you can find below
-
Customer Care Representative
1 month ago
Neenah, United States Jewelers Mutual Group Full time** Customer Care Representative** **Job Category****:** Customer Care **Requisition Number****:** CUSTO001507 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Customer Care Representative**. The location of this position is based out of our Neenah, WI...
-
Customer Care Representative
4 weeks ago
Neenah, United States Jewelers Mutual Group Full timeSummary Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication. Uses general insurance and jewelry knowledge gained through education and/or experience to promote personal jewelry insurance to potential policyholders and jewelers. Position involves handling both inbound and...
-
Customer Care Representative
3 months ago
Neenah, United States Jewelers Mutual Group Full time** Customer Care Representative (Hybrid Schedule)** **Job Category****:** Customer Care **Requisition Number****:** CUSTO001595 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Customer Care Representative**. The location of this position is based out of...
-
Customer Service Representative
3 months ago
Neenah, United States Essity UK Limited Full time**Customer Service Representative** The Essity North America Professional Hygiene (PH), Customer Service Team is currently searching a C**ustomer Service Representative.** This role will be based out of our Service Excellence Center (SEC) in Neenah, WI. ****About the Role**** The **Customer Service Representative** is responsible for performing as an...
-
Customer Service Representative
2 weeks ago
Neenah, United States Alta Resources Full timeNeenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America Req #15243 Monday, July 22, 2024 Alta Resources is Hiring! SUMMARY The Customer Care Representative position provides professional, quality, and 'best in class' service (and sales support) for existing or prospective customers by using a consultative approach that reflects the...
-
Customer Service Representative
3 months ago
Neenah, United States Bergstrom Full time** Customer Service Representative** **Job Category****:** Administrative **Requisition Number****:** CUSTO04357 Showing 1 location **Job Details** **Description** **** ****Customer Service Representative - Guest Services**** **Bergstrom Quest Training Center | Neenah, WI** DRIVE YOUR CAREER FORWARD AT BERGSTROM AUTOMOTIVE AND **APPLY TODAY.** ****WHAT...
-
Customer Service Representative
4 weeks ago
Neenah, United States Dayton Freight Full timeCustomer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests Customer Service Representative, Customer Service, Representative, Retail, Transportation, Service
-
Customer Care Associate
18 hours ago
Neenah, Wisconsin, United States Essity UK Limited Full timeCustomer Service RepresentativeEssity UK Limited is seeking a dedicated Customer Service Representative to join our dynamic Customer Service Team.Position Overview:Oversee the complete order process from initiation to fulfillmentAddress customer questions and resolve any challengesProvide timely assistance to customer inquiriesServe as the customer advocate...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Neenah, United States Penske Full timeReady to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them...
-
Customer Service Representative
2 weeks ago
Neenah, United States Dayton Freight Full timeOverview This is a Second Shift, Part-Time Position Available Start Time: 4:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton...
-
Customer Service Representative
2 weeks ago
Neenah, United States Dayton Freight Full timeOverview Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match This is a Second...
-
Customer Service Representative
2 months ago
Neenah, United States Dayton Freight Full timeOverview: **This is a Second Shift, Part-Time Position Available Start Time: 4:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities: Customer Service Representatives are responsible for assisting Dayton...
-
Customer Service Representative
3 months ago
Neenah, United States Dayton Freight Full timeOverview: **This is a Second Shift Position with a 1PM Start Time Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Neenah, United States Penske Full time2301 American Dr, Neenah, WI 54956 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
-
Customer Service Representative
4 weeks ago
Neenah, United States Dayton Freight Full timeOverview: **This is a Second Shift Position Available Start Time: 1:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and...
-
Agency Customer Service Representative
3 months ago
Neenah, United States Jewelers Mutual Group Full time** Agency Customer Service Representative (Hybrid or Remote)** **Job Category****:** Agency **Requisition Number****:** CLIEN001597 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a Client Service Representative! We are a company that is driven by our core...
-
Customer Service Representative
1 month ago
Neenah, United States Security Finance Full timeSecurity Finance Is Hiring Customer Service Representatives For Our Neenah, WI Branch Location Starting Pay Between $15-$17 Per Hour + Bonus Opportunities - Full Benefits Package Must Be At Least 18 Years of Age With A High School Diploma or GED Equivalent Must Have A Valid Driver's License & A Vehicle That Can Be Used For Work Purposes Daily Must Have...
-
Customer Care Lead
2 months ago
Neenah, United States Jewelers Mutual Group Full time** Customer Care Lead** **Job Category****:** Customer Care **Requisition Number****:** CUSTO001585 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Customer Care Lead!** We are a company that is driven by our core values of Agility, Accountability and...
-
Supv, Customer Care
2 months ago
Neenah, United States Jewelers Mutual Group Full time** Supv, Customer Care** **Job Category****:** Customer Care **Requisition Number****:** SUPVC001589 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Supv, Customer Care.** This position is located in our Neenah, WI office and we will also consider a...
-
Spanish Bilingual Customer Care Rep
1 month ago
Neenah, United States Alta Resources Full timeNeenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America Req #15245 Monday, July 22, 2024 Alta Resources is Hiring! Alta Resources is hiring Spanish Bilingual Customer Service Representatives to support our client’s products. You bring the desire to succeed as a customer service professional and we’ll provide the necessary training...
Customer Care Representative
2 months ago
We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.
With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group
SUMMARY
Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication. Uses general insurance and jewelry knowledge gained through education and/or experience to promote personal jewelry insurance to potential policyholders and jewelers. Position involves handling both inbound and outbound customer interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Provide excellent customer service by demonstrating in-depth knowledge of Jewelers Mutual and its products with the goal of outshining the competition with amazing customer care.
Responds to omnichannel requests, providing support to customers, jewelers, and agents.
Assists customers, jewelers and agents with inquiries, updates, and claim filing, ensuring accurate and timely resolution.
Listen actively to customers to identify their needs and aim for first-call resolution.
Utilize dual screens and multiple programs efficiently.
Maintains consistency in adhering to all customer service performance metrics.
Has a drive to meet goals and continuous professional growth.
Opportunity for additional project work.
Regular attendance, punctuality, and adherence to agreed-upon schedule are conditions of employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LEADERSHIP RESPONSIBILITIES
None
QUALIFICATIONS
High school diploma or general education degree (GED) minimum requirement.
3 months to 1 year of customer service experience preferred.
Proficient in Microsoft Office and Outlook
Proficient in keyboarding and navigating multiple systems and screens simultaneously.
Displays a high level of confidence, enthusiasm about major milestones, and a positive attitude with the desire to succeed and exceed customer expectations. A passion for jewelry is encouraged.
Excels in accuracy, quality, and team collaboration.
Embraces change, maintains a positive work environment, and actively engages in an ongoing learning culture.
Excellent Multitasking and Computer Skills
Demonstrate an ability to display patience, empathy, and active listening skills.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer.
Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.
#J-18808-Ljbffr