Patient Care Coordinator

4 days ago


South Dennis, United States Beltone New England Full time

Happy and Friendly working environment. Looking for a positive upbeat person that is dependable. Customer Service skills a Must, Sales Experience a plus but not mandatory. Monday- Friday 9:00am-5:00pm. Cleaning duties, filing, incoming and outgoing calls. Patient scheduling and interacting. Insurance verification and inventory management. The Patient Care Coordinator / Technician position helps the Hearing Care Practitioner in the office manage the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly and ensuring they are clean, helping to sync hearing aids to their phones, seeing if hearing aids need to be reprogramed, and any other tasks to ensure the patient's hearing aids are functioning properly. Job Type: Full TimeSalary: $20-25 per hour (based on experience)Benefits:401(k) with a 4% match after 1 yearHealth, Dental and Vision InsuranceFSALife insuranceShort- and Long-Term DisabilityAFLACVision Insurance9 Paid Holidays OffUp to 15 Days of Paid Time OffPaid Birthday Day OffPet BereavementMonthly office bonuses if you reach your goalWhy us?We are locally owned and operated and always have beenOur passion is to bring people back into life's conversationsWe have 63+ locations in 9 states, so we know how to run a successful practiceWe have the best sales contests with great prizes and cash awards for your hard workWe provide virtual, and live training and coaching to keep you on topWe provide one of the best in-house, paid training programs available in the countryOur culture is based on strong Customer Service, Innovation/Technology and the Beltone ExperienceOur Philanthropy efforts help many people in need that we care aboutEnjoy working for a company that values confidence, honesty, dedication, fun, and being colorful in your own wayResponsibilities:To assist the Hearing Care Practitioner with the patients after careAssess patients for possible hearing issues and related disordersAdminister hearing evaluations, tests, or examinations to patients in order to collect information on the type and degree of impairment they haveFit hearing aids and provide auditory rehabilitation to all in needAct as an ambassador in the community via outreach programsUse Speech Mapping for Real-Ear measurementObtain ear mold impressions when neededEstablish professional customer/employee/vendor relationships with a strong commitment to customer serviceCounsel patients during and after the evaluation processMeet the clinics monthly financial goalsConducts prospectingInsure conformance to vision, mission and values of the organizationBeltone, is a global leader in Hearing Health Care and has been a trusted National Brand for 84 years. We are a direct-to-consumer Sales Organization with a proven track record of excellence, volume, and patient experienceBeltone has always been the industry leader in technology, service, and creating relationships that provide us with continual growth through caring for entire families and our fantastic Referral Program. RequirementsUtilize the Computer to program Hearing AidsMust have excellent eye to hand coordination to conduct examAbility to multitaskRelate to all age groupsPresent a professional imageMust exhibit a positive energy levelBe a good listenerHave strong selling skills but balanced with a passion to genuinely help people



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