Support Analyst 3

2 weeks ago


Redmond, United States Experis Full time
Support Analyst
Remote - EST or PST


Job Description -
Performs highest level of technical support and consulting to other support and systems analysts by solving highly complex support problems. Executes procedures to accomplish business goals. Coordinates and manages acceptance of new releases into production. May delegate assignments to other analysts on production systems and develop and maintain information for knowledge base. May manage some projects independently. May perform highest level of analysis and be required to ensure appropriate implementation of methodology.

Top 3 Hard Skills Required + Years of Experience
1. Minimum 5+ years experience with Troubleshoot and diagnose technical issues.
2. Minimum 5+ years experience with Monitor and track to resolution.
3. Minimum 5+ years experience with Azure Devops and services.
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