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Lead Patient Service Representative

2 months ago


Sioux Falls, United States Avera Full time

*Only applicants that currently work for Avera McKennan in Orthopedics are eligible to apply. Join the team at Avera Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.Avera has an exciting opportunity to be the first impression of Avera as a Lead Patient Services Representative (PSR) for patient registration and scheduling.Position Highlights:One week of PTO front-loaded and a generous ongoing paid-time off package.Options for Free Health InsuranceCareer Growth opportunitiesBe a part of a rewarding team while providing outstanding care to a variety of patients.Job SummaryThe Lead Patient Services Representative (PSR) is responsible for leading and being a resource and mentor for Patient Services Representatives (PSR) and other appropriate staff. Provides guidance and orientation to new hires. Responsible for scheduling, maintaining, and disseminating an accurate staff schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the clinic as indicated. Performs reception duties for all medical personnel and visitors as needed including computer entry, phone answering, patient, staff, and physician communication.Education and/or ExperienceAssociate's degree from a two-year college or university; or equivalent combination of education and experience required. Work ScheduleMonday-Friday, 8:00am-5:00pm; 80hrs/2wksPayThe hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.27 - $23.00 per hourWhat Makes Avera Special?