Assistant General Manager

2 weeks ago

Lakewood, United States Macerich Full time

Great people make great properties. As a shopping center developer of some of the nation’s best real estate in top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding, and balanced career.

Macerichs official recruitment process includes interviews that may be conducted virtually over the Zoom platform, in-person at one of our malls, shopping centers, or corporate offices, or a mix of both before a job offer is made. If you have reason to suspect the legitimacy of any communication regarding open positions at Macerich, please visit our official website and contact our corporate headquarters directly.

The Position on our Team:

The Assistant General Manager will assist to ensure execution of Macerich’s policies and procedures and promote outstanding customer service. The Assistant General Manager will possess a strong understanding of financial reporting and desire to learn property management.

This is a full-time, in-person position based at Macerich Management Company’s Lakewood Center Mall.

In This Role, You Will:

  • Assist the mall team in the implementation of all strategic initiatives including, but not limited to:
    • Strategic Plans
    • Business Plans
    • Business Initiative Programs
    • Strategic Partnership Programs
    • Impact Planning
  • Work closely with the General Manager and Operations Manager to insure all capital and major projects are on schedule and adhere to budget.
  • Assist the mall team in regular reviews, evaluations and updates of the strategic and business plans, and forecasts.
  • Coordinate with Leasing, Business Development, and Shared Services in the preparation and continuous evaluation of the property forecast, the billing and collection process, and addressing any significant forecast and billing variances.
  • Follow Company procedures relating to late charges, letters of default, tenant inquiries, and tenant deliverables and correspondence.
  • Perform analytical review of sales report and completion of sales variance report.
  • Work in partnership with the Operations Manager, Security, and contracted security provider to ensure a safe and pleasant shopping environment and preservation of the center’s physical assets.
  • Ensure performance of housekeeping and maintenance contractors, as well as other key partners, meets company expectations.
  • Assist with bids and executes property maintenance contracts.
  • Monitor monthly financial statements; manage expense variances.
  • Analyze incident reports, assessing risk, and make recommendations for improvements.
  • Foster strong working relationships with law enforcement, city departments, and appropriate community organizations.
  • Work with the marketing Manager and support the Marketing department in its role of generating traffic and sales and forging stronger relationships with our key audiences.
  • Establish and maintain positive alliances with retailers and understand their business in order to maximize sales productivity and success.
  • Provide support to Leasing efforts, coordinating with them to ensure that the correct balance between income generation and merchandise mix is achieved for the center’s short- and long-term benefit.
  • Participate in the relationships between the Tenant Coordination and Real Estate departments and the property, customer, contractor, community, and city departments.
  • Work with the Property Manager to align, focus, and unleash the talents of each member of the mall team to increase value to the property.
  • All other duties as assigned.

What You Bring to Macerich:

  • A college degree is required.
  • Advanced knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Must possess a valid driver’s license.
  • All applicants must be able to perform the essential functions of the position, including corresponding core job requirements, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities (and others in accordance with applicable law) to perform the essential functions of the job, consistent with applicable laws and Company policy.

Salary

Estimated compensation for this position is:

$76,000 to 100,000 (Annual) plus annual Bonus Eligibility

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant education, experience, skills, abilities, geographic location, internal equity, and alignment to market data.

Why You’ll Love Working with Us:

We know our people make us who we are, and we take pride in recruiting and retaining the best and brightest employees from all backgrounds. We recognize the value of strengthening our workforce with diverse thoughts, voices, ideas and people. This makes our company a rewarding and energizing environment to work in.

As an employee with Macerich, you will also benefit from the following:

  • Best-in-class benefits with affordable employee contribution levels.
  • Annual paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually.
  • Savings accounts for your future through 401K and Health Savings Accounts.
  • Participation in the Company stock program at a discount.
  • 24 paid volunteer hours annually and employer charitable match benefit.
  • A sense of belonging fostered by wellness, satisfaction, diversity and inclusion.

Why Macerich

We create places where people come together. Macerich is reinventing the retail experience bringing together the best of shopping, dining, office, multifamily and experiences to meet the needs of the communities we serve. With 44 properties in some of the most vibrant, bustling cities across the country from New York to California, Macerich is setting the bar for transforming retail real estate into our vision for Regional Town Centers for everyone.

Our Culture of Belonging

At Macerich, we prioritize diversity, inclusivity, and equity, benefiting our employees, workplaces, and communities. We actively seek talented individuals from diverse backgrounds, recognizing the strength it brings. Our goal is to create a thriving, respectful environment that celebrates uniqueness and fosters learning. We are proud of our practices promoting equal employment and advancement opportunities. Macerich welcomes all qualified applicants, regardless of protected characteristics. For further details, refer to our Anti-Harassment, Discrimination, and Retaliation Policy. We provide reasonable accommodations for individuals with disabilities. Contact our People team for assistance.

We strive to be leaders in our industry by operating properties that prioritize responsible stewardship of our resources for the benefit of our tenants, guests, investors, employees, communities, industry partners and the planet. We are also committed to creating a diverse, inclusive, and equitable workplace where all employees can thrive. By prioritizing and investing in our employees, we create value for our workplaces and Regional Town Centers, as well as the communities we serve.

Education
Preferred: Bachelors

PDN-9ced0c10-ca9d-493c-906a-16fdc14cbcab

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