Collections Specialist

4 weeks ago

Tampa, United States Vaco Full time

Roles and Responsibilities:

  • Answer incoming finance calls/email inquiries from customers and providers
  • Communicate with external customers regarding billing issues
  • Collaborate on collection strategies with management and leadership
  • Contact customers by telephone to coordinate payment of outstanding balances
  • Prevent recurring delinquency by educating customers on the billing process and procedures
  • Maintain accurate records of all documents, payments, and applicable information
  • Research available resources to track down appropriate contacts for billing discrepancies
  • Perform all other duties and assignments as directed by management

Required Skills and Abilities:

  • Ability to work well individually and in a team environment
  • Ability to troubleshoot and solve problems
  • Analytical ability with adept research skills
  • Usage of office equipment (copier, scanner, PC)
  • Exceptional communication skills (written and verbal)
  • Must be able to multi-task, follow procedures, and have active listening skills
  • Bilingual is a plus
  • Intermediate-level skills in Microsoft Outlook and all MS Office essentials

Education/Experience

  • Collections experience in a healthcare setting is a major plus Ideal candidates have prior medical billing and/or collections experience
  • Knowledge of QuickBooks
  • Proficiency in Microsoft Office Applications
  • Bilingual is a plus
  • High School Diploma or GED

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

  • Client Collection Specialist

    4 weeks ago

    Tampa, United States Carlton Fields Full time

    We offer our professional staff the opportunity to take their careers as far as they can envision. Through innovative workplace programs and initiatives, we continually invest in their growth and development as employees and as people. We reward exemplary professional efforts at every level of the firm. Carlton Fields is seeking a Client Collection...

  • Collections Specialist

    3 weeks ago

    Tampa, United States Rocket Pest Full time

    **Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control!** Our **Mission **is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that...

  • Collections Specialist

    2 weeks ago

    Tampa, United States Credit Control LLC Full time

    **Best Places to Work in Collections!!!**! **CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 4th YEAR IN A ROW!!!!** Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in collections? At Credit Control, we know without a doubt that...

  • Collections Specialist

    2 weeks ago

    Tampa, United States Credit Control LLC Full time

    Job DescriptionJob DescriptionSalary: $18.00- A$20.00 HourlyBest Places to Work in Collections!!!! CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 4th YEAR IN A ROW!!!! Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in...

  • Patient Collections Specialist

    1 day ago

    Tampa, United States United Vein & Vascular Centers Full time

    Overview: United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, mínimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled...

  • Patient Collections Specialist

    4 weeks ago

    Tampa, United States United Vein & Vascular Centers Full time

    Overview: United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled...

  • Patient Collections Specialist

    2 weeks ago

    Tampa, Florida, United States United Vein & Vascular Centers Full time

    Overview: United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled...

  • Revenue Cycle Specialist: Medicare Collections

    2 months ago

    Tampa, United States NA Full time

    Job Description We are hiring Revenue Cycle Specialists who excel in Medicare Collections for our Revenue Operations Department. Specialists in this role will contact Medicare Administrative Contractors (MACs) to reconcile outstanding accounts receivable (debit balances), research and resolve problem accounts, and request adjustments or rebills on...

  • Revenue Cycle Specialist: Medicare Collections

    4 weeks ago

    Tampa, United States NA Full time

    Job Description We are hiring Revenue Cycle Specialists who excel in Medicare Collections for our Revenue Operations Department. Specialists in this role will contact Medicare Administrative Contractors (MACs) to reconcile outstanding accounts receivable (debit balances), research and resolve problem accounts, and request adjustments or rebills on...

  • Revenue Cycle Specialist: Medicare Collections

    7 days ago

    Tampa, United States SNI Companies Full time

    Job Description We are hiring Revenue Cycle Specialists who excel in Medicare Collections for our Revenue Operations Department. Specialists in this role will contact Medicare Administrative Contractors (MACs) to reconcile outstanding accounts receivable (debit balances), research and resolve problem accounts, and request adjustments or rebills on claims. ...

  • Revenue Cycle Specialist: Medicare Collections

    4 weeks ago

    Tampa, United States SNI Companies Full time

    Job Description We are hiring Revenue Cycle Specialists who excel in Medicare Collections for our Revenue Operations Department Specialists in this role will contact Medicare Administrative Contractors (MACs) to reconcile outstanding accounts receivable (debit balances), research and resolve problem accounts, and request adjustments or rebills on claims. ...

  • Collections Specialist

    2 weeks ago

    Tampa, United States Leeds Professional Resources Full time

    Basic Qualifications:3 years experience in Business to Business Collections requiredWorking knowledge of MS Office and databasesExcellent communication and people skillsApt in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceEducation and Certification Needed:High school diploma is preferredProven experience as...

  • Collections Specialist

    5 days ago

    Tampa, United States Leeds Professional Resources Full time

    Basic Qualifications:3 years experience in Business to Business Collections requiredWorking knowledge of MS Office and databasesExcellent communication and people skillsApt in negotiating and persuadingAbility to be polite and compassionate without lacking confidenceEducation and Certification Needed:High school diploma is preferredProven experience as...

  • Collections Specialist

    1 month ago

    Tampa, United States Usf Fed Cred Union Full time

    Job DescriptionJob DescriptionWhen joining USF Federal Credit Union, you can expect to work for a company that: Strives to be the most influential partner in our Members’ financial journey.Has been recognized with awards such as the “Sterling Governor’s Award for Excellence” and League of Southern Credit Unions & Affiliates “Credit Union of the...

  • Collections Specialist

    4 weeks ago

    Tampa, United States Usf Fed Cred Union Full time

    Job DescriptionJob DescriptionWhen joining USF Federal Credit Union, you can expect to work for a company that: Strives to be the most influential partner in our Members’ financial journey.Has been recognized with awards such as the “Sterling Governor’s Award for Excellence” and League of Southern Credit Unions & Affiliates “Credit Union of the...

  • Collections Specialist

    1 week ago

    Tampa, United States Usf Fed Cred Union Full time

    Job DescriptionJob DescriptionWhen joining USF Federal Credit Union, you can expect to work for a company that: Strives to be the most influential partner in our Members’ financial journey.Has been recognized with awards such as the “Sterling Governor’s Award for Excellence” and League of Southern Credit Unions & Affiliates “Credit Union of the...

  • Collections Specialist

    2 weeks ago

    Tampa, United States Albertelli Law Full time

    Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nations largest financial institutions.Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the...

  • Legal Client Billing/Collections Specialist

    1 day ago

    Tampa, United States Trenam Law Full time

    Job DescriptionJob DescriptionTrenam Law, an AV rated law firm with offices in Tampa and St. Petersburg, is seeking candidates for a legal client billing specialist/collections support position. The Client Billing Specialist will prepare invoices in accordance with client guidelines and attorney instructions and will monitor receivables and place outbound...

  • Collections Specialist

    3 weeks ago

    Tampa, United States ALAW Full time

    Job DescriptionJob DescriptionFounded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically...

  • Auto Collections Specialist II Bilingual English and Spanish Required

    3 weeks ago

    Tampa, United States Jpmorgan Chase Bank N.a. Full time

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist's work is creative, exciting, and different every day.As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong...