After Sales Assistant

2 months ago


Southampton, United States Yachts & Yachting Club Full time

**After Sales Assistant**

Location Southampton Salary DOE Job type Discipline Reference J8156 Email Glencora Sea Ventures (UK) Ltd are looking to expand their Aftersales department and are seeking an aftersales assistant to work with our Aftersales manager. The role will involve assisting in all areas of the department from liaising with customers and suppliers, to ordering spares parts, administrative duties and moving yachts and motorboats around the South Coast and within the Marina. The role will also include some practical elements of warranty inspections of boats and basic fault finding/assessments.

Key responsibilities:

Assist with Jeanneau warranty/after sales for sail and power boats

Liaise directly with Sea Ventures (UK) Ltd customers and the Jeanneau factory

Respond to and process spare part enquiries

Manage stores goods inwards and out

Maintain warranty and spares digital records

Visit boats (generally locally) to inspect for warranty purposes

Yacht and Motor boat deliveries and movements

Essential requirements:

Practical experience and knowledge of sail and power boats, ideally with a maintenance background

Excellent communication and interpersonal skills

IT literate and exceptionally organised

Ability to multi-task and handle pressure

Working closely together with colleagues vitally important - we strongly encourage a team environment

Own transport

For the right candidate without professional practical qualifications we will consider RYA yacht/power training as part of the package.

Salary - Competitive (dependent on experience)

Location - Swanwick Marina

Occasional weekend work

Candidate must live within a reasonable commutable distance and expect occasional travel within UK and possibly abroad.

To apply: Please forward a recent CV and covering letter to Tim Harley at tim@seaventures.co.uk

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