Account Manager
1 month ago
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
An Insurance Account Manager plays a crucial role in the insurance industry by managing and maintaining relationships with existing clients, identifying new business opportunities, and ensuring the overall success of their book of business. They act as a liaison between clients and insurance companies, providing expert advice on insurance products and services to meet their clients' unique needs.
This position reports to the Agency Director.
Responsibilities:
- Maintain and grow client relationships: Build strong relationships with clients through regular communication, understanding their risk management needs, and providing tailored solutions.
- Identify new business opportunities: Proactively seek out new business opportunities by networking, and leveraging existing relationships.
- Understand client needs: Assess clients' risk management requirements and recommend appropriate insurance products and services to meet their needs.
- Renewal processing: Manage the renewal process for existing policies, ensuring accurate data entry, pricing analysis, and timely issuance of renewals.
- Policy servicing: Handle policy changes, endorsements, cancellations, and other policy-related tasks efficiently and effectively.
- Sales support: Collaborate with sales teams to generate new business leads and support the sales process by providing product expertise and market knowledge.
- Compliance: Ensure all transactions comply with relevant regulations, company policies, and ethical standards.
- Data analysis: Utilize data analytics tools to identify trends in client behavior, market conditions, and industry risks to inform strategic decision-making.
- Client education: Provide ongoing education to clients about their insurance coverage options and help them understand the implications of various choices on their risk management strategies.
- Collaboration with underwriting teams: Work closely with underwriting teams to ensure accurate pricing for new business opportunities based on risk assessment data provided by the account manager's analysis of client information.
- Continuous learning: Stay up-to-date on industry trends, regulatory changes, product offerings, and company initiatives to provide expert advice to clients and maintain a competitive edge in the marketplace.
- Teamwork: Collaborate with internal teams such as underwriting, claims processing, marketing, IT support staff to ensure efficient operations within your organization or brokerage firm.
To excel as an Insurance Account Manager requires a combination of:
- Strong communication skills (both written and verbal)
- Analytical abilities (for assessing risks)
- Excellent organizational skills (for managing multiple accounts)
- A solid understanding of various types of insurance products (property & casualty; life & health; liability)
- Aa customer service orientation (for building long-term relationships)
- Attention to detail (for accurately processing renewals)
- Adaptability (for handling changing market conditions)
- Problem-solving skills (for addressing complex client issues)
- Time management skills (for juggling multiple accounts)
- Technical proficiency (with databases or CRM systems)
- Professionalism (in dealing with clients)
- Teamwork abilities (working collaboratively with internal departments)
- A strong work ethic (to meet deadlines)
- Flexibility (to adapt to changing priorities or workloads)
- A positive attitude (to maintain good working relationships with colleagues)
- Self-motivation (to drive sales growth)
- A commitment to ethical conduct.
- 5 years of insurance account manager experience
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit www.Acrisure.com or learn more here.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
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