Outbound Call Center Representative
1 month ago
Wellist is seeking a Outbound Call Center Representative reporting into our Director, Directory Call Center Operations at our Nashville, Tennessee location. You will make life easier for employees, patients, and their families by providing access to valuable resources such as financial assistance, emotional support, transportation, and beyond.
You will work on a team to call community resources to confirm and record vendor information so that Wellist users have access to the most accurate and helpful information when they need support. This includes effectively delivering the scripting specific to each category and entering all information completely, without error. This position offers a compensation rate of $21 per hour.
What You Will Do
- Make high-volume outbound calls to vendors to verify and update contact information, services offered, geographic coverage, and other relevant details.
- Confirm vendor credentials and ensure compliance with company quality standards.
- Accurately document and update all vendor interactions and information in our database.
- Identify and resolve discrepancies or incomplete data, following up as necessary.
- Provide feedback on any patterns or issues observed during the verification process to support continuous improvement.
- Strong communication skills, with a clear, professional phone presence.
- High attention to detail and accuracy in data entry and record-keeping.
- Previous experience in a customer service, call center, or data verification role is a plus.
- Ability to work independently and manage time effectively.
- Proficiency with CRM systems or similar database tools is preferred.
- Strong data entry skills with attention to detail and accuracy.
- Proficiency in typing with a minimum speed of 60 WPM.
- Prior experience in a healthcare setting is a plus.
Wellist is a mission-driven digital health company leading the way in revolutionizing how employers enhance employee well-being while reducing costs. Our innovative solution delivers the "right resources at the right time," using a precision resource-matching platform, targeted activation campaigns, and employee-driven data. By simplifying benefits access and amplifying value from existing benefits partners, we help organizations improve employee outcomes and achieve significant cost reductions.
Wellist's outstanding contributions have been recognized by organizations including Fast Company (Most Innovative Companies 2024 - Human Resources), MassTLC (Most Innovative Technology of the Year), Rock Health (Top 50 in Digital Health, Diversity, Leadership), American Business Awards (Company of the Year, Silver Stevie) and BostInno (50onFire).
Why work here
- A meaningful mission - join a team that makes a real difference for employees and their loved ones.
- Outstanding benefits - excellent medical and dental insurance coverage, life & disability insurance, 3 weeks of PTO, and 401k contribution
- Personal growth - opportunity to accelerate your career with a high-growth, high-impact wellbeing company.
-
Outbound Call Center Agent
3 weeks ago
Nashville, Tennessee, United States Answernet Inc Full timeAbout Answernet Inc.AnswerNet Inc. is a leading provider of contact management solutions, serving over 10,000 clients across North America. Our team of experienced professionals delivers exceptional customer service, appointment setting, and sales support.Job Description:We're seeking a highly motivated and results-driven Outbound Call Center Agent to join...
-
Call Center Representative
4 months ago
Nashville, United States Rebuilt Full timeAbout Rebuilt: Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just...
-
Call Center Representative
2 months ago
Nashville, United States M Street Enterainment, LLC Full timeM Street does more than deliver a remarkable dining experience at our four concepts. We are a team of passionate people who relentlessly seek opportunities to innovate, grow, and deliver incomparable hospitality for our Guests and our Team Members. W Call Center, Representative, Leadership, Team Leader, Hospitality, Restaurant, Technology
-
High-End Outbound Representative
2 weeks ago
Nashville, Tennessee, United States DC Structures Full timeJob Summary:We are seeking a highly skilled High-End Outbound Representative to join our sales team at DC Structures. This is an exciting opportunity for someone with a strong sales background and a passion for delivering exceptional results in a fast-paced environment.About the Role:This is a full-time position responsible for generating new leads, building...
-
Call Center Professional
4 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeCornerstone Financial Credit Union is a dynamic and supportive work environment where employees thrive. As a Call Center Representative, you will play a vital role in providing exceptional service to our members.The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience.About the Job:We are seeking a highly skilled...
-
Expert, Outbound Virtual Business Sales
1 month ago
Nashville, United States Disability Solutions Full timeAt T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...
-
Call Center/Certified Pharmacy Technician
4 days ago
Nashville, United States TEKsystems Full timeJob DescriptionJob DescriptionJob DescriptionHandling inbound phone calls from patients/customersEnsure correct information or directs the call to the appropriate team member while maintaining a high level of professionalismDealing with insurance verification and updating informationPrior authorizationsWill be working remotely in a call center settingNeed to...
-
Call Center Pharmacy Technician
4 days ago
Nashville, United States TEKsystems Full timeJob DescriptionJob DescriptionMUST HAVE YOUR PHARMACY TECHNICIAN LICENSEJob DescriptionThis position is responsible for providing inbound and outbound call support and best in class customer service to patients, physicians and physician's office staff, who utilize Pharmacy Solutions for benefit investigation and prescription procurement services. This...
-
Call Center Representative
6 hours ago
Nashville, United States ACL Digital Full timeJob Role: Our Client is looking to hire a Managed Care Specialist for a hybrid role.Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by...
-
Call Center Representative
6 months ago
Nashville, United States US Community Credit Union Full timeJob DetailsJob Location Donelson - Nashville, TN Salary Range $17.00 - $20.00 Hourly About US US Community Credit Union is a growing community-based financial institution located in Nashville, TN. USCCU is dedicated to the principle "People helping people", and we strive to make a difference in the financial lives of our community daily. Why US Community...
-
Bilingual Call Center Representative
2 weeks ago
Nashville, Tennessee, United States Synergy America, inc Full timeAbout Our OpportunitySynergy America, Inc. is looking for talented individuals to fill the role of Customer Support Specialist - Spanish. This is a 100% remote opportunity, allowing successful candidates to work from the comfort of their own homes while still delivering top-notch customer service.CompensationThe estimated salary for this position is $17.20...
-
Luxury Outbound Sales Professional
2 weeks ago
Nashville, Tennessee, United States DC Structures Full timeJob DescriptionWe are seeking a highly motivated Sales Representative to join our team at DC Structures. As an Outbound Sales Representative, you will be responsible for engaging with leads who have expressed interest in our custom homes, barns, and structures. Your primary goal will be to close high-dollar deals in a competitive yet collaborative...
-
Call Center Financial Services Professional
4 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeWe are seeking a highly motivated Call Center Representative to join our team at Cornerstone Financial Credit Union. As a representative, you will be responsible for handling member inquiries, resolving issues, and promoting our products and services.Your duties will include answering phone calls, responding to emails, and conducting loan interviews. You...
-
Sales Development Representative
2 weeks ago
Nashville, Tennessee, United States Generator Supercenter of Nashville Full timeJob Title: Inside Sales RepresentativeCompany Overview: Generator Supercenter is the leading provider of generators and related services. We offer high-quality products, factory-certified technicians, and turnkey installations.Salary: $50,000 - $70,000 per year + CommissionJob Description: As a result-driven Inside Sales Representative, you will actively...
-
Call Center Sales Advisor
1 month ago
Nashville, United States USHA Full timeCall Center Sales AdvisorInterested in this role You can find all the relevant information in the description below.We're Growing:Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Call Center Sales Advisors can...
-
Call Center Sales Advisor
4 weeks ago
Nashville, United States USHA Full timeCall Center Sales Advisor We're Growing: Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Call Center Sales Advisors can make a real difference in people's lives. You'll work directly with Americas...
-
Outbound Customer Service Advocate II
4 weeks ago
Nashville, United States Centene Corporation Full timeYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Shifts will be Monday through Friday - 8:00am - 5:30pm CST. **Position Purpose:** Delivers education...
-
Outbound Customer Service Advocate II
4 weeks ago
Nashville, United States Centene Corporation Full timeYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Shifts will be Monday - Friday 8 - 5:00pm CST. **Position Purpose:** Delivers education and...
-
Customer Service Advocate II
3 weeks ago
Nashville, United States Centene Corporation Full timeYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Delivers education and information to members and/or providers on behalf of the...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Rebuilt Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Rebuilt, a Private Equity-backed real estate firm. The successful candidate will be responsible for making outbound and/or taking inbound calls, emailing, and chatting with prospective sellers as their first point of contact.