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Manager, Digital Marketing

2 months ago

Concord, United States Verint Systems Full time

Verint Systems, Inc.

Manager, Digital Marketing (web)

Concord ,

New Hampshire

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At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. Overview of Job Function This role will oversee a web marketing team, driving the evolution of Verint.com. Our team plays an important role in improving user experience and generating high-quality sales leads. You will work closely with other Digital leaders and stakeholders to continue building on Verint.com vision and roadmap and lead the web team through roadmap execution. You will refine web operations, helping us scale with quality. You are the right person for this role if you are a strong agile project manager, data-driven, and an advocate for continuous web optimization. Principal Duties and Essential Responsibilities: Oversee a global team of Digital Marketing specialists and web developers Collaborate with other Digital leaders and stakeholders to continuously evolve Verint.com vision and roadmap, improving on website KPIs, especially lead generation Define web analytics requirements, analyze reports, and leverage data to drive website optimization Manage Verint.com development backlog and sprints from planning through retrospective Oversee daily web operations, including content management, chatbot optimization, and development Identify opportunities to refine and enforce processes, standards, and best practices for the website Work closely with the SEO manager to ensure the website complies with SEO best practices Manage relationships with vendors, including but not limited to our web development and design agency and our web hosting provider Bachelor’s degree in marketing, technology, business, or equivalent experience 6 years overall marketing experience with a minimum of 3 years experience in agile project management Experience managing a team Experience driving roadmap creation and execution, including backlog management and strategic prioritization Experience working on WordPress or similar CMS Understanding of basic UX concepts Solid understanding of SEO best practices Good verbal and written communication skills and ability to communicate clearly with cross-functional teams Ability to develop and enforce processes for quality and growth Strong problem-solver, with minimal need for guidance Ability to facilitate complex discussions with a focus on the outcome Curiosity to keep up to date with web marketing trends Understanding of web analytics and data analysis Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Successful completion of a credit check, for those travel related roles that will require the candidate to obtain the appropriate credit line required to travel Preferred Requirements 4+ years of experience on a SaaS marketing team Experience working with Wrike or similar ticketing systems Experience with Chatbot management Experience with Google Analytics and Google Tag Manager #LI-BS1 At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination. For US Applicants

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