Representative I, Account Servicing Support Team

4 weeks ago

Kennesaw, United States CarMax Full time

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be
Deliver a world-class customer service experience

Each year, CarMax Auto Finance helps more than 300,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of a vehicle is just the beginning, and we're committed to being there for the customer throughout every step and milestone of vehicle ownership.

What you will do - Essential Responsibilities

  • Processes paperwork associated with customer account maintenance that may include insurance claim review, vehicle titling, auditing funding documents and letter generation
  • Accurately notate and update customer accounts in company account management systems
  • Evaluate and execute follow-up steps for problem resolution based on account data, policies, and procedures
  • Work directly with team members, other departments, and store locations to resolve questions/concerns
  • Perform all the above timely and accurately in compliance with federal, state, and company guidelines
Keep the company running at optimal performance

Behind every successful theatrical production, there is an extensive behind-the-scenes operation that makes sure things go smoothly even after the curtains close. At CarMax Auto Finance, the Administrative Servicing team is part of that backstage crew. Administrative Servicing Representatives work closely together as a team to ensure account maintenance tasks are handled expeditiously for CarMax Auto Finance customers. It takes a keen attention to detail, combined with solid decision-making and communication skills, to ensure that each transaction is accurate, timely, compliant and without error. The environment is fast-paced, yet pleasant and the work is structured, yet varied in nature.

Qualifications and requirements
  • High school diploma or GED and/or 6 months related administrative experience
  • Ability to prioritize work and multi-task to meet multiple deadlines
  • Strong attention to detail
  • Ability to communicate with others effectively via phone
  • Basic computer and math skills


About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

  • Sales Support Representative I

    1 month ago

    Kennesaw, United States Intelliswift Full time

    Job ID: 24-00348 Pay $20.50 Job Title - Sales Support Representative I/ Account Manager Client Location - Kennesaw, GA (Onsite) Duration - 3 months' contract ( with possible extension/ conversion) As a Global Account Manager at Client, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within...

  • Bookkeeper/ Accounting Services Specialist

    1 month ago

    Kennesaw, United States HLB Gross Collins Full time

    Job DescriptionJob DescriptionAbout the jobThe OpportunityOne of Atlanta’s top CPA firms is seeking a Full Charge Bookkeeper to assist multiple of our clients in a Client Services Accountant capacity. The ideal candidate will have 2-3 years of experience with data entry, accounts payable/receivable, and general accounting. The candidate must be...

  • Patient Account Representative-Collections

    4 days ago

    Kennesaw, United States FRESENIUS MEDICAL CENTER Full time

    PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient...

  • Insurance Account Representative

    1 month ago

    Kennesaw, United States Brad Cooper - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentVision insuranceROLE DESCRIPTION:Brad Cooper - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into...

  • Customer Service Representative

    6 days ago

    Kennesaw, United States PPG Industries Full time

    PPG has an exciting opportunity available for a Customer Service Representative at our Kennesaw, GA location. As a Customer Service Representative you will process international orders for independent dealers, retail customers, national accounts, and export customers. You will also be responsible for shipping out of distribution centers and plants throughout...

  • Account Representative

    3 weeks ago

    Kennesaw, United States Floria Izadi - State Farm Agent Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Paid time off Profit sharing Training & development ROLE DESCRIPTION:Our State Farm Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As...

  • Customer Service and Sales Representative

    4 weeks ago

    Kennesaw, United States The Hathaway Agency Full time

    Job DescriptionJob DescriptionCustomer Service and Sales Representatives work to maximize positive customer experiences by responding to customer inquiries regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer...

  • Customer Service Representative

    4 weeks ago

    Kennesaw, United States PPG INDUSTRIES INC Full time

    PPG has an exciting opportunity available for a Customer Service Representative at our Kennesaw, GA location. As a Customer Service Representative you will process international orders for independent dealers, retail customers, national accounts, and export customers. You will also be responsible for shipping out of distribution centers and plants throughout...

  • Customer Service Representative

    1 month ago

    Kennesaw, Georgia, United States PPG INDUSTRIES INC Full time

    PPG has an exciting opportunity available for a Customer Service Representative at our Kennesaw, GA location. As a Customer Service Representative you will process international orders for independent dealers, retail customers, national accounts, and export customers. You will also be responsible for shipping out of distribution centers and plants throughout...

  • Client Service Representative

    4 days ago

    Kennesaw, United States Bergen Logistics Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and experienced Client Service Representative to join our dynamic team. The Client Service Representative is the main liaison between our clients and the Bergen Logistics warehouse teams, office, and technical staff. This role is crucial in providing responsive, friendly, and helpful customer...

  • Customer Service Representative

    2 weeks ago

    Kennesaw, Georgia, United States Cascade Industries Full time

    Big Sandy is looking for Customer Service Representatives / Administrative Employees in the Energy Industry (m/f/d). Do you want to think differently, create something new, and just get things done?With over 900 employees, the DMS Group is one of the largest independent service providers in the energy industry. Whether at one of our 8 locations or at your...

  • Street Team Representative

    1 month ago

    Kennesaw, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementJob SummaryThe Street Team Representative is someone who is responsible for personifying and championing a business or organization in the real world through word-of-mouth marketing tactics. They advocate for their brand to people in their community, and aid...

  • Customer Service Representative

    2 days ago

    Kennesaw, United States Hawthorne Global Aviati Full time

    Hawthorne - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. Job Responsibilities: Provide assistance to...

  • Customer Service Representative

    1 month ago

    Kennesaw, United States U-Haul Full time

    Location: 2085 Cobb Pkwy, Kennesaw, Georgia 30152 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Member Services Representative

    1 week ago

    Kennesaw, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members...

  • Customer Service Representative

    2 weeks ago

    Kennesaw, Georgia, United States TWC Full time

    Job DescriptionJob DescriptionCWC is a progressive consulting firm in the Atlanta area. Our Business Development managers are seeking an influential, entry level professional to join our team as a Customer Service Representative. The Customer Service Representative will become an invaluable asset to our company by communicating with consumers to execute...

  • Customer Service Representative

    1 month ago

    Kennesaw, United States PPG Industries Full time

    Responsible for the timely and accurate order management of assigned international customer orders daily. Communicates with the customer to establish overall customer status. Spend time interacting with customers via inbound calls and email, entering Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales

  • Customer Service Representative

    3 weeks ago

    Kennesaw, United States Hawthorne Global Aviati Full time

    Job DescriptionJob DescriptionHawthorne – Customer Service RepresentativeARE YOU INTERESTED IN WORKING IN AVIATION? Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience. Job...

  • Account Manager

    1 month ago

    Kennesaw, United States Brad Cooper - State Farm Agent Full time

    ROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Brad Cooper - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively...

  • Account Manager

    1 month ago

    Kennesaw, United States Brad Cooper - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Brad Cooper - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our...