Customer Service Representative
3 weeks ago
Key Responsibilities:
- Responsible for the timely and accurate order management of assigned international customer orders daily.
- Communicates with the customer to establish overall customer status.
- Spend time interacting with customers via inbound calls and email, entering orders, credits, debits, and returns.
- Ensure a continuing flow of information to the customer on all aspects of their account including availability, order delivery, invoicing, and compliance.
- Increase incremental volume and distribution efficiency by taking a pro-active sales initiative.
- Collaborate with sales personnel to ensure that customer orders are shipped, and PPG service level objectives are met or exceeded.
- Participate as a member of a self-directed work team in developing team goals that enhance service and look for ways to reduce cycle time.
- Provide clear instructions to all shipping points to ensure customers and requirements are met. Resolve issues that may arise during the shipping process.
- Provide complete and accurate invoicing instructions to satisfy the customer while adhering to internal administrative requirements.
- Identifies the type, amount and required date of product ordered and coordinates with shipping to meet customer specific requirements.
- Coordinates resolution of non-conforming products and issues.
- Quotes prices using standard pricing information and customer specific pricing agreements.
- Calculates total prices and quantities related to sales orders.
- Verify the vital information related to inventory.
- Work with manufacturing to expedite orders to meet customer demand.
- Updates, maintains, or completes customer information and order status.
- Ensures accuracy of all sales orders. Provide necessary information for the shipment of product.
- Communicates with Quality to ensure our conformance with customer requirements.
- Align with Health, Safety and Environmental requirements and procedures.
Qualifications:
- High School with 2+ years of customer service experience. Bachelor's degree preferred.
- Experience interacting with customers through email, phone, and face to face.
- Establish relationships with a diverse group of backgrounds.
- Experience in marketing, accounting, and computer science is desirable.
- Computer skills, time management, strong oral, and written presentation skills.
- Must be a U.S. Citizen or Permanent Resident.
#LI-Onsite
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLDTM
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
-
Customer Service Representative
7 days ago
Kennesaw, Georgia, United States Cascade Industries Full timeBig Sandy is looking for Customer Service Representatives / Administrative Employees in the Energy Industry (m/f/d). Do you want to think differently, create something new, and just get things done?With over 900 employees, the DMS Group is one of the largest independent service providers in the energy industry. Whether at one of our 8 locations or at your...
-
Customer Service Representative
7 days ago
Kennesaw, Georgia, United States TWC Full timeJob DescriptionJob DescriptionCWC is a progressive consulting firm in the Atlanta area. Our Business Development managers are seeking an influential, entry level professional to join our team as a Customer Service Representative. The Customer Service Representative will become an invaluable asset to our company by communicating with consumers to execute...
-
Manager, Customer Service
3 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Manage, motivate, develop and coach a teamAt CarMax Auto Finance we put the needs of our customers first by helping to make the car buying experience better and more streamlined. As a Manager in Customer Service you will directly manage a...
-
Representative, ASST
4 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Deliver a world-class customer service experienceEach year, CarMax Auto Finance helps more than 300,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive...
-
Representative II, Bankruptcy
3 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Deliver a world-class customer service experienceEach year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive...
-
Representative II, Bankruptcy
4 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Deliver a world-class customer service experienceEach year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive...
-
Sales Representative
3 weeks ago
Kennesaw, Georgia, United States BrandsMart USA Full timeWe are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based...
-
Early Collections Representative
3 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Resolve customer issues while working for an industry leaderAt CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better. Exceptional customer service is at the heart of everything we...
-
Early Collections Representative
4 weeks ago
Kennesaw, Georgia, United States CarMax Full time9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Resolve customer issues while working for an industry leaderAt CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better. Exceptional customer service is at the heart of everything we...
-
Kennesaw, Georgia, United States Kennesaw State University Full timeAbout Us Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia¿s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to...
-
Kennesaw, Georgia, United States Kennesaw State University Full timeAbout Us Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia¿s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to...
-
Kennesaw, Georgia, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Sr Analyst, Compliance Services – Analytics
3 weeks ago
Kennesaw, Georgia, United States CarMax Full time8509 - Corp Office GA Hub - 225 Chastain Meadows Court NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Derive insights from customer interactions to improve compliance, customer experience, and operational effectiveness. The Compliance Monitoring Analyst 2 is part of a team that is responsible for Compliance oversight of CarMax Auto Finance...
-
Sr Analyst, Compliance Services – Analytics
4 weeks ago
Kennesaw, Georgia, United States CarMax Full time8509 - Corp Office GA Hub - 225 Chastain Meadows Court NW, Kennesaw, Georgia, 30144CarMax, the way your career should be Derive insights from customer interactions to improve compliance, customer experience, and operational effectiveness. The Compliance Monitoring Analyst 2 is part of a team that is responsible for Compliance oversight of CarMax Auto Finance...
-
Retail Key Carrier Coordinator
3 weeks ago
Kennesaw, Georgia, United States MARSHALLS Full timeOpportunity: Contribute To The Growth Of Your CareerThe Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have...
-
Selling Lead
3 weeks ago
Kennesaw, Georgia, United States Belk Full timeJob SummaryAt Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we...
-
Selling Lead
4 weeks ago
Kennesaw, Georgia, United States Belk Full timeJob SummaryAt Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we...
-
Insurance Agent
3 weeks ago
Kennesaw, Georgia, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Insurance Agent
4 weeks ago
Kennesaw, Georgia, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Product Manager Chemical Manufacturing Industry
3 weeks ago
Kennesaw, Georgia, United States ITW Full timeCompany DescriptionITW Contamination Control is a division of Illinois Tools Works Inc. A fortune 200 global industrial manufacturer with operations in 58 countries. ITW Contamination Control is a developer and provider of high-end consumables used in the most critical cleanroom manufacturing areas and for general electronics cleaning. ITW Contamination...
