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Project Administrator

2 months ago

Raleigh, United States Hyster-Yale Material Handling, Inc. Full time

Job Title Project Administrator - Emerging Technology - Temporary

Job Family General Support

Job Description What starts with YOU, moves the world Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented

Project Admin

-

Emerging Technology

- Temporary

based at our

Greenville, NC location

. What you will do: Provide support to our dealers and customers specific to the Hyster and Yale Emerging Technology solutions.

Will r

equire in-depth knowledge of our solution platform and project management processes in order to provide timely support.

Coordinate activities with our dealers and our technology partners as emerging technology projects are deployed.

Serve as the primary resource to ensure proper hand-off of all order details from sales to project delivery team.

Responsible for receiving calls,

emails

and CM tickets, and effectively

troubleshooting

and providing solutions as well as coordinating with supply chain to ensure visibility of all truck locations for emerging technology projects.

Who you are: Adaptable

: Quickly grasps new concepts, tools, and techniques with minimal supervision.

Resilience

:

Demonstrates

resilience and professionalism in challenging situations, effectively

managing

and adapting to feedback.

Critical Think

er

: Analyzes and evaluates information to make sound decisions.

Detail-Oriented

: Pays meticulous attention to detail, ensuring accuracy in all tasks.

Time Management Skills

: Excels in managing multiple tasks and responsibilities simultaneously while

maintaining

high standards

of performance. Efficiently prioritizes tasks to meet deadlines.

What you will need: BS Degree or AS Degree preferred

With BS degree, entry level position

With AS Degree, 3 years of customer service role or system support role experience.

In lieu of degree, 5 + years of customer service role or system support role experience.

Skills, Experience & Abilities Direct customer service (phone and email).

Experience with cloud-based systems.

Excellent communication skills.

Excellent training/presentation skills.

Understanding of Telemetry.

Industry knowledge a plus.

Who we are: Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work

option

, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). #LI

-

RITB #LI

-

ONSITE Job ID 1212

Employment Type Full time

Work Hours 40

Travel Required 25-50%

Primary Location HYG US Greenville, NC (Headquarters)

Address 1400 Sullivan Drive

Zip Code 27834

Field-Based No

Relocation Assistance Available No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled #J-18808-Ljbffr