Patient Navigator

PATIENT NAVIGATOR
Are you looking for a role where you can help change lives, one patient at a time? Do you want to directly impact the prospective patient experience with your outstanding customer service skills? Do you have at least one (1) year of customer service skills? If so, apply now for the Patient Navigator role.

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.

We are seeking a Patient Navigator (PN) to join our Baltimore County team. The PN serves as the primary point of contact for our prospective patients. This role provides educates referred patients about the services and programs CoreLife offers. The attitude, tone of voice, and overall demeanor of a PN is key for our prospective patients to attend their initial appointment and begin their journey in our program.

QUALIFICATIONS:

• High school diploma or GED
• One (1) year of customer service experience
• Knowledge of medical terminology and familiarity with medical insurance
• Passion for changing lives, one prospective patient at a time
• Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills

• Values-based culture
• A competitive hourly rate
• Medical, dental, and vision insurance
• Wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan