Patient Care Coordinator II

1 month ago

Omaha, United States Creighton University Full time

Creighton University is seeking to hire a Patient Care Coordinator II for the School of Dentistry Clinic Team. The ideal candidate will be empathetic, flexible, and customer service driven. This position will function as a patient liaison during clinic sessions to ensure quality patient access, positive clinical experience and the flow and timeliness of patient care. This position will include being the primary contact for scheduling patient appointments for pre-doctoral dental students in the clinic setting

Bilingual in English and Spanish languages preferred, but not required.

Work Schedule: Full-time, 12-month role; Usually Monday through Friday; 7:30 am to 4:30 pm

Key Responsibilities

  • Primary contact for scheduling patient appointments for pre-doctoral dental students in the clinic setting.

  • Responsible for Patient admissions and patient assignments, and reassignments of patient referrals.

  • Schedule all appointments with the assigned students according to requirements.

  • Responsible for students' day-to-day flow within each clinic session.

  • Responsible for running monthly reports, scheduling appointments from short call lists, mailing correspondence to patients, and scheduling emergency appointments.

  • Facilitating faxes, letters and records requests and any other associated clinical communications and correspondence phone calls emails data entry

  • Promotes a positive patient and student clinical experience.

Qualifications

  • Bilingual, Spanish preferred but all applicants will be considered.

  • High school diploma or equivalent.

  • 1-2 years related experience.

  • Excellent oral and written communication skills.

  • Ability to multi-task.

  • Organizational skills and attention to detail required.

At Creighton University, you are part of something big. Your skills and passions unite with thousands of faculty, staff and students inspired to change the world. Here, we offer meaningful work driven by a 475-year-old Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries on innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values. And it all starts with you.

Change the World From Here AAP/EEO Statement

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

Disclosure Statement

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.

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