End User Computing Analyst

2 weeks ago

Chicago, United States Canadian Imperial Bank of Commerce Full time

End User Computing Analyst page is loaded

End User Computing Analyst

Apply

locations

Chicago, IL

time type

Full time

posted on

Posted 3 Days Ago

job requisition id

2403935

We’re building a

relationship-oriented

bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing As a member of our Technology Operations and Support team, you will be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s digital transformation. As a Technology Support Analyst, you are responsible for providing first level support for technology products and applications to take corrective action or escalate issues, monitor key technology components, and complete and verify low complexity changes in compliance with established controls, standards, policies, and procedures. The role works in multiple technical areas to perform a broad variety of assignments, employing a diverse skillset to provide first level technology product and application support that meet client needs. The Technology Support Analyst works cooperatively with others to achieve synergies and accomplish common goals, documenting technology infrastructure service delivery requests and taking correction actions that meet defined service level objectives. The role is often required to interpret policies, standards, and requirements to meet work objectives, such as monitoring and escalating application

infrastructure-generated

alerts and maintaining appropriate system and application access rights. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview How you’ll succeed Technical Subject Matter Expertise:

Utilize high level understanding of various technologies. Investigate complex problems and make sense of information. Communicate detailed information in an impactful way.

Troubleshoot and Handle Escalations:

Providing first level support for technology products and applications to take corrective action or escalate issues, monitor key technology components, and complete and verify low complexity changes in compliance with established controls, standards, policies, and procedures.

Pay Attention to Details:

You understand that success is in the details. You notice things that others do not. Your critical thinking skills help to inform your decision making.

Who you are You put our clients first.

You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.

You look beyond the moment.

You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what is possible.

You can demonstrate experience in

interpreting information received from the first level of response when issues are escalated. Identifying gaps in existing problem resolution process to improve operational efficiencies. Determining solution outside set procedure when a set procedure is not working and providing high-level expertise for extensive

troubleshooting.

You have a strong knowledge of

first and second level support; ability to multi-task and make sound judgments in a fast-paced, high stress environment; experience with Microsoft application software (Word, Excel, Outlook, etc.)

Values matter to you.

You bring your real self to work, and you live our values - trust, teamwork, and

accountability.

California residents — your privacy rights regarding your actual or prospective employment What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

.

Job Location IL-120 S LaSalle St, 4th Fl

Employment Type Regular

Weekly Hours 40

Skills End User Computing, Ethics, Risk Culture, Risk Management, Strategic, Technical Support, Technology Infrastructure Management At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

#J-18808-Ljbffr

  • End User Computing Architect

    2 weeks ago

    Chicago, United States Dentons Full time

    End User Computing Architect Dentons US LLP is currently recruiting for an End User Computing Architect with expertise in Microsoft Office Suite and iManage DMS Client-side implementations. Join our multinational law firm's Enterprise Solutions team in this subject matter expert role. This position will work primarily remote. Responsibilities: Oversee...

  • End User Computing Architect

    2 months ago

    Chicago, United States Dentons Full time

    End User Computing Architect Dentons US LLP is currently recruiting for an End User Computing Architect with expertise in Microsoft Office Suite and iManage DMS Client-side implementations. Join our multinational law firm's Enterprise Solutions team in this subject matter expert role.  This position will work primarily...

  • Sr Manager End User Computing

    5 days ago

    Chicago, Illinois, United States McDonald's Global Technology Full time

    Job DescriptionCompany Description:McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive...

  • End User Computing Architect

    5 days ago

    Chicago, United States Dentons Canada Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Dentons US LLP is currently recruiting for an End User Computing Architect with expertise in Microsoft Office Suite and iManage DMS Client-side implementations. Join our multinational law firm's Enterprise...

  • Systems Engineer | End User Computing

    7 days ago

    Chicago, United States Concurrency Full time

    Who We Are  At Concurrency, we embody innovation. We're not just tech consultants; we are forward thinkers with a purpose. Our team thrives on disrupting the norm, constantly seeking the next challenge and pushing boundaries to redefine what's achievable. Recognized as a Microsoft Gold Partner, a ServiceNow Elite Partner, and recipient of...

  • End User Program Manager

    1 month ago

    Chicago, United States Jellyvision Full time

    **End User Program Manager** **Who we are** Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) - by scaling personalization, compassion and an earnest intent to be helpful in all that...

  • IT Service Delivery Manager, End User Computing

    4 days ago

    Chicago, United States Northern Trust Full time

    ** IT Service Delivery Manager, End User Computing (EUC), Engineering** **** New As a leader within the Digital Workplace Technology team, this role contributes to the development and enhancement on digital workspace solutions that enable our on-site, mobile and remote workforce for end user computing as a whole. **Responsibilities** * Manages and monitors...

  • Valuation Reporting Analyst

    4 weeks ago

    Chicago, United States Valuation Reporting Analyst Full time

    Seeking a Valuations Systems Platform Analyst/Administrator for a direct hire opportunity in Chicago. Based in Chicago, Illinois, the Valuation Reporting Analyst will serve as a key member of our Client’s Global Business Enablement team, with the primary role of supporting the technology underlying their proprietary valuation model. The Valuation Reporting...

  • Computer User Support Specialist

    3 days ago

    Chicago, United States RIVET OPERATIONS COMPANY LLC Full time

    JOB DESCRIPTION Position Title: Computer User Support Specialist Location: 80% Remote, 20% Chicago, IL Introduction: Rivet Operations Company ("Rivet") has an opening for a Computer User Support Specialist. This position will be in support of the U.S Railroad Retirement Board (RRB) providing IT Support Services. Rivet is an exceptional industry partner...

  • IT Service Delivery Manager, End User Computing

    2 days ago

    Chicago, United States Northern Trust Full time

    ** IT Service Delivery Manager, End User Computing (EUC), Application Certification** **** New * Oversight and direction of day-to-day activities for the Application Certification and Deployment services. * Work with clients of the service, internal service delivery units, and suppliers to ensure that the most appropriate levels of services are provided to...

  • IT Support Technician On-demand Chicago, Illinois

    2 days ago

    Chicago, United States Foxys Computing Services Full time

    **We are looking for independent professionals who are available to provide IT support on demand to our clients.** **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with operational and technical support and meet specified SLAs; - Resolve incidents and problems associated...

  • INFOR Cloud Suite/Syteline Business Analyst

    2 weeks ago

    Chicago, United States RxCloud Full time

    About the job INFOR Cloud Suite/Syteline Business Analyst Experience : 5+ yearsResponsibilities :Looking for a dedicated, experienced Infor CloudSuite Industrial / Syteline Business Analyst to support end to end activities from implementation to production support. Perfect candidate for this role would have 5+ years in Infor CloudSuite Industrial / Syteline...

  • Service Desk and End-user Support Manager

    2 days ago

    Chicago, United States Strata Decision Technology Full time

    **How you'll make an impact**: As our Service Desk and End-User Support Manager, you will be responsible for managing the daily operations of the Service Desk. This includes implementation of ITSM best practices, asset and inventory management. This position is based in our Chicago headquarters (200 E. Randolph Street) and must be onsite 2 days a week. In...

  • Lab Computing Analyst

    4 days ago

    North Chicago, United States Randstad USA Full time

    job summary: The Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with...

  • Lab Computing Analyst

    2 weeks ago

    North Chicago, United States Zifo Full time

    **Location**:North Chicago, IL The Zifo Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she...

  • RPA Business Analyst

    4 weeks ago

    Chicago, United States Company Not Disclosed Full time

    Job DescriptionJob DescriptionRPA Business AnalystPosition Summary:We have a JOB FOR YOU!!! 100% Remote and responsible RPA Assessments and Process mappings for one of our clients.We are looking for an RPA Business Analyst who will be responsible for the identification of automation opportunities, validation, ROI measurement, detailed documentation, and...

  • RPA Business Analyst

    1 month ago

    Chicago, United States Company Not Disclosed Full time

    Job DescriptionJob DescriptionRPA Business AnalystPosition Summary:We have a JOB FOR YOU!!! 100% Remote and responsible RPA Assessments and Process mappings for one of our clients.We are looking for an RPA Business Analyst who will be responsible for the identification of automation opportunities, validation, ROI measurement, detailed documentation, and...

  • RPA Business Analyst

    3 days ago

    Chicago, United States Company Not Disclosed Full time

    Job Description Job Description RPA Business Analyst Position Summary: We have a JOB FOR YOU!!! 100% Remote and responsible RPA Assessments and Process mappings for one of our clients. We are looking for an RPA Business Analyst who will be responsible for the identification of automation opportunities, validation, ROI measurement, detailed documentation, and...

  • Desktop Analyst

    1 month ago

    Chicago, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    General Statement Under supervision, configures and installs software; maintains and troubleshoots software and hardware; and maintains related documentation in accordance with core end-user technology standards. Essential Job Functions Essential job functions are fundamental, core functions common to positions in a classification. They are not...

  • Senior Engineer – End User Hardware

    1 month ago

    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...