Front Desk/Administrative Assistant

3 weeks ago

Chicago, United States Light and Wonder, Inc. Full time
Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

The Front Desk & Employee Experience Partner serves as front of house Receptionist and provides administrative support to Executive Leaders and Gaming teams. Work assignments require a high level of organization skills to assist with scheduling and planning meetings, maintaining conference rooms and office space, presentation/training support, coordinating travel for teams/visitors and more. This role has a pulse on what drives employee engagement and helps to develop and execute culture building events. Serves as first point of contact for general office needs and coordinates with Facilities team accordingly. The ability to collaborate across all departments to develop and maintain a positive, collaborative, high-performance culture that encourages innovation, creativity, and accountability is critical.

Essential Job Functions:

•Greet visitors, receive/distribute packages and mail, answer and direct phone calls, take messages and respond to questions associated with the local office and Gaming Leadership Team.

•Ensure office spaces and meeting rooms are kept orderly and stocked with needed supplies (i.e. drinks, snacks, office supplies, etc); manage budget and inventory accordingly.

•Assist with developing and executing successful culture building activities, including team celebrations, company events, and training initiatives.

•Serve as a liaison between internal and external vendors when planning team events; inform attendees/participants of function dates and times, reserve meeting space,

provide audio/visual and other ancillary equipment/materials as needed and support services when appropriate.

•Provide hospitality support for outside vendors and visiting employees including booking meeting spaces, ordering lunches, providing local recommendations for travel and lodging.

•Assist Gaming Leaders with travel arrangements (domestic and international), ordering and monitoring corporate credit card usage, completing expense reports, meeting planning and any other administrative duties as needed.

•Perform a full range of administrative duties, including preparing PowerPoint presentations, writing/typing notes, correspondence, maintaining Excel spreadsheets, proofreading all written materials to ensure professional and accurate documentation.

•Assist with office projects as needed, including but not limited to remodels and facility upgrades.

•Communicate in person and through correspondence with high-level contacts inside and outside the company.

Qualifications

Qualifications:

Education / Experience:

•2-4 years of Office/Administrative Assistant work experience

•High School Diploma considered; Associate's Degree preferred

Knowledge, Skills and Abilities:

•Ability to build relationships with all levels and personality types

•Strong customer service skills; ability to tactfully handle phone calls, filter as appropriate and redirect to other sources if necessary.

•Strong organization and planning skills with high attention to detail.

•Ability to take initiative without being prompted and work independently with minimal supervision.

•Ability to prioritize and manage multiple programs and tasks simultaneously.

•Excellent verbal and written communication skills.

•Ability to maintain strict confidentiality of information.

•Strong computer skills and knowledge of Microsoft suite applications, especially Word, Excel and Power Point.

•Demonstrate ability to use discretion and make sound judgment.

•Analytical abilities sufficient to handle most complex clerical functions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Event Assistance requires some light/medium lifting of supplies.

Work Conditions:

•The work conditions are representative and typical of similar jobs in comparable organizations

•Domestic and international travel required.

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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