Account Management
4 weeks ago
we are inspired by a single vision
transforming patients' lives through science.
In oncology, hematology, immunology, and cardiovascular disease
and one of the most diverse and promising pipelines in the industry
each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and Client's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
The Position:
The Operations Specialist, Scheduling and Cell Logistics will be responsible for monitoring patient
treatment schedules for the manufacturing of Client's clinical and commercial autologous cellular
immunotherapy products. They will resolve real-time operational issues related to transportation,
manufacturing, distribution, and administration.
The primary duty of the Operations Specialist, Scheduling and Cell Logistics is to execute day-to-day
operations (>= 95% of time). Participation in projects and working groups is growth opportunity as
operations permit, considering performance and alignment with development plan.
Position is office-based in Seattle-Dexter with in-office attendance is required at a 100% on-site capacity
Position shift time is 1pm- 11pm local time.
Overtime may occasionally be required as assigned.
Weekend and holiday on-call support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per
year.
Education and Experience:
Bachelor's degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator,
account management, logistics, or supply chain preferred
Responsibilities:
Act as initial and primary scheduling point of contact for apheresis centers,
manufacturing sites, couriers, and other logistics partners
Create and maintain patient schedules in coordination with apheresis centers,
manufacturing sites, treatment sites, and third-party logistics
Monitor collection, delivery, transportation, and manufacturing activities
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute escalations and facilitate product returns and product replacements
Input and maintain transactional data related to patient schedules within Client's
scheduling system
Document feedback from customers and partners as received
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating
basis
Provide real-time scheduling portal support to external users
Monitor and triage requests and issues within the case management system
Provide on-call and holiday support as assigned
Comply with applicable SOPs, work practices, and other documentation
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Knowledge, Skills, and Abilities:
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Fluent reading, speaking, and writing skills required in English
#J-18808-Ljbffr
-
Manager of Accounting
4 weeks ago
Seattle, United States Reuben Alan Full timeJob DescriptionJob DescriptionJob DescriptionProfessional and legal services firm has immediate need for a Manager of Accounting to join its Seattle office. The Manager of Accounting manages the billing team to ensure timely and accurate invoicing of clients; fiduciary oversight of client trust accounts; understands and uses financial data to provided...
-
Account Manager
1 week ago
Seattle, United States Pacific Biomedical Full timeCompany DescriptionWe are recruiting an Account Manager for the Pacific Northwest to call on Acute Care Facilities focusing on the NICU, Labor and Delivery, mother-baby, and Critical Care Units. We are a Specialty Distributor based in CA, concentrating on the western US with exclusive distribution on several focused lines in the areas mentioned above. We are...
-
Account Manager
1 month ago
Seattle, United States Pacific Biomedical Inc. Full timeCompany DescriptionWe are recruiting an Account Manager for the Pacific Northwest to call on Acute Care Facilities focusing on the NICU, Labor and Delivery, mother-baby, and Critical Care Units. We are a Specialty Distributor based in CA, concentrating on the western US with exclusive distribution on several focused lines in the areas mentioned above. We are...
-
Staff Accountant
1 month ago
Seattle, United States Metropolitan Management Co Full timeJob DescriptionJob DescriptionSalary: 80,000Metropolitan Management in Seattle is looking for an organized, detail-oriented accounting professional to join our team as a Property Accountant. We specialize in multi-family real estate acquisition and management throughout the Puget Sound area.Our ideal candidate will be organized, have a high level of...
-
Account Manager
7 days ago
Seattle, United States Acer Full timeAcer America Corporation is a fast-paced, high-growth company, located in the heart of Silicon Valley in San Jose, CA. We are currently seeking an Account Manager on our Business Management Team, specifically seeking professionals with demonstrated Account Management experience working with Amazon and/or Costco. ?We are part of a global company that is a...
-
Accounting Manager
6 days ago
Seattle, United States Olson Kundig Full timeOlson Kundig is a design practice founded on the ideas that buildings can serve as abridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and...
-
Account Manager
20 hours ago
Seattle, United States United Career Fairs Full timeJob Description Job Description We are seeking an Account Manager (Sales) to join our growing team. You will collaborate closely with team members to establish new customers and update existing customer files with the products and services they order. When clients have a question, concern, or complaint, you will respond quickly and do your best to answer...
-
Accounting Manager
6 days ago
Seattle, United States snipeHIRE Full timeJob DescriptionJob DescriptionSnipebridge, a strategic talent solutions company specializing in connecting exceptional talent to great career opportunities in the Architecture & Planning industry, is seeking an Accounting Manager specializing in Accounts Payable and Payroll. Our client is a design practice founded on the idea that buildings can serve as...
-
Accounting Manager
1 week ago
Seattle, United States Olson Kundig Full timeJob DescriptionJob DescriptionOlson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people’s lives. The firm’s work can be found across the globe, with projects as wide-ranging as huts to high rises, homes—often for art...
-
Account Manager
4 weeks ago
Seattle, United States Acer Full timeAcer America Corporation is a fast-paced, high-growth company, located in the heart of Silicon Valley in San Jose, CA. We are currently seeking an Account Manager on our Business Management Team, specifically seeking professionals with demonstrated Account Management experience working with Amazon and/or Costco.We are part of a global company that is a...
-
Account Manager
4 days ago
Seattle, United States Acer Full timeAcer America Corporation is a fast-paced, high-growth company, located in the heart of Silicon Valley in San Jose, CA. We are currently seeking an Account Manager on our Business Management Team, specifically seeking professionals with demonstrated Account Management experience working with Amazon and/or Costco.We are part of a global company that is a...
-
Account Manager
4 weeks ago
Seattle, United States Acer Full timeAcer America Corporation is a fast-paced, high-growth company, located in the heart of Silicon Valley in San Jose, CA. We are currently seeking an Account Manager on our Business Management Team, specifically seeking professionals with demonstrated Account Management experience working with Amazon and/or Costco.We are part of a global company that is a...
-
Accounting Manager
4 weeks ago
Seattle, United States MotherDuck Full timeAbout MotherDuck We're on a mission to make analytics ducking awesome by building a new type of data warehouse for the post-big data era. The rapid pace of hardware change has made novel architectures possible for data platforms that can bring users a better, faster, more collaborative experience. Imagine being able to fly through your data at 60-frames per...
-
Account Manager
1 day ago
Seattle, United States United Career Fairs Full timeJob DescriptionJob DescriptionWe are seeking an Account Manager (Sales) to join our growing team. You will collaborate closely with team members to establish new customers and update existing customer files with the products and services they order. When clients have a question, concern, or complaint, you will respond quickly and do your best to answer their...
-
Accounting Manager
4 weeks ago
Seattle, United States MotherDuck Full timeJob DescriptionJob DescriptionAbout MotherDuckWe’re on a mission to make analytics ducking awesome by building a new type of data warehouse for the post-big data era. The rapid pace of hardware change has made novel architectures possible for data platforms that can bring users a better, faster, more collaborative experience. Imagine being able to fly...
-
Accounting Manager
3 weeks ago
Seattle, United States MotherDuck Full timeAbout MotherDuck We’re on a mission to make analytics ducking awesome by building a new type of data warehouse for the post-big data era. The rapid pace of hardware change has made novel architectures possible for data platforms that can bring users a better, faster, more collaborative experience. Imagine being able to fly through your data at 60-frames...
-
Account Manager
7 days ago
Seattle, United States Heart of the House Hospitality Full timeHeart of the House Hospitality is seeking a Bilingual Account Manager for our Seattle Market. Come grow your career with a team that is passionate about hospitality, putting people first, and safety. When you work for Heart of the House as an Account Manager, you will enjoy: A company that cares about you and supports your success A competitive salary with...
-
Accounting Manager
4 weeks ago
Seattle, United States Black Gallina Consulting Full timeJob DescriptionJob DescriptionBlack Gallina Consulting is looking for an Accounting Manager to join our team! We are a small accounting firm specializing in small businesses in food and drink, retail, food manufacturing, and alcohol distribution. Our focus is on providing Fortune 500 expertise to the small businesses that make up our neighborhoods. About...
-
Account Manager
2 weeks ago
Seattle, United States Heart of the House Hospitality Full time*Heart of the House Hospitality* is seeking a *Bilingual Account Manager* for our *Seattle Market.* Come grow your career with a team that is passionate about hospitality, putting people first, and safety.*When you work for Heart of the House as an Account Manager, you will enjoy:** A company that cares about you and supports your success* A competitive...
-
Account Manager
1 week ago
Seattle, United States Heart of the House Hospitality Full timeHeart of the House Hospitality is seeking a Bilingual Account Manager for our Seattle Market. Come grow your career with a team that is passionate about hospitality, putting people first, and safety. When you work for Heart of the House as an Account Manager, you will enjoy: A company that cares about you and supports your success A competitive salary with...
