Senior Code Enforcement Officer

1 week ago

Farmers Branch, United States City of Farmers Branch Full time

***NOTE*** This is a promotional opportunity for CURRENT CITY OF FARMERS BRANCH EMPLOYEES ONLY. We are not accepting or reviewing external applicants at this time. The purpose of this position is to protect the health, safety and welfare of the general public and to enhance the quality of life within the City of Farmers Branch through the education and enforcement of various regulatory standards pertaining to property maintenance, minimum property standards, businesses and signs, licenses, solid waste, zoning and other regulations as assigned. Senior Code Officers are also expected to provide guidance, support and training to entry level Code Enforcement Officers as needed. Essential Job Functions represents 20%-50% of working time on a regular basis, subject to the varying demand of specific functions. All functions listed below are considered essential and are expected to be completed regularly and efficiently by any incumbent. Regular, punctual attendance is essential for all functions listed below: Performs a variety of standard-to-advanced code enforcement functions on properties within the City to assess compliance with city codes. This includes, but is not limited to: Effectively manages an appropriate caseload as determined by the Code Enforcement Supervisor, to include but not limited to: Conducting proactive and reactive field inspections on varying property types. Assists other Officers with case management, ordinance, policy, and procedural questions; Assists in the training of new Officers and/or the training of existing Officers on new topics, policies and procedures; Assessing inspection results to determine compliance or a correct path to compliance. Performing various forms of research including, but not limited to, property histories, public records, court documents, plats, surveys and maps. Documenting case activities and evidence, and processing case activities in an effective manner. Creating documentation like letters, notices, citations, affidavits, work orders, and more. Performs district and case assessments to observe and report to the Code Enforcement Supervisor, as needed; Maintaining successful working relationships with other City staff to correct code violations, resolve complaints, respond to inquiries, perform research, and assist in the management of the department’s module in the City’s citizen engagement app (FBTX Connect); Working closely with members of the public to assist them in gaining compliance with city codes in the most customer-friendly manner possible. Overseeing/assisting with specialized Code Enforcement programs. Testifying in court and other venues as required. Coordinates associated project/program coordination duties as assigned, and directly assists the Code Enforcement Supervisor as necessary. Oversees maintenance of the Code Enforcement fleet. Produce and coordinate program publications, brochures, newsletters, videos, and materials; consult with staff to determine key messages. Initiates new strategies to improve existing programs and projects; provides feedback to improve community relations; develops strategies and methods to enhance and encourage public involvement. Prepares and presents written and verbal communications for various audiences. Organizing and/or attending City and neighborhood events, sometimes outside of normal working hours, to engage and educate the public about City ordinances and code enforcement processes. Maintaining successful working relationships with other City staff to correct code violations, resolve complaints, respond to inquiries, perform research, and assist in the management of the department’s module in the City’s citizen engagement app (FBTX Connect). Other Job Functions Other Job Functions are essential but represent less than 20% of working time on a regular basis. These are performed with less regularity but are considered essential. All functions listed below are considered essential and are expected to be completed regularly, efficiently and on-site by any incumbent. Acts as Supervisor in the absence of the Code Enforcement Supervisor. Participates in interview panels, as requested. Performs other related functions that are consistently within the scope of established Essential Job Functions. Minimum Qualifications: A high school diploma or GED equivalent; At least 2 years of experience as a licensed Code Enforcement Officer in the State of Texas; At least 3 years of experience in customer service and problem solving; At least 2 years of experience using Microsoft Outlook, Word and Excel; Due to the required state licensing, an equivalent combination of education and experience will not be considered for this position. Applicants must meet the minimum qualifications as described above to be considered for employment. Employment is conditional upon successful completion of a criminal history check, drug and alcohol test and motor vehicle review. Required Skills: Ability to manage an appropriate caseload with little to no supervision; Ability to assess the performance of entry-level Code Enforcement Officers in various tasks and report findings to the Code Enforcement Supervisor; Ability to communicate effectively both verbally and in writing; Ability to learn and use various types of computer software and hardware effectively and following city and department policies; Ability to form and maintain effective working relationships with coworkers, property owners and tenants, business owners, property managers, and other agencies and organizations; Ability to maintain regular and punctual attendance; Ability to learn and retain relevant knowledge and skills to competently complete work responsibilities on time and at a level of acceptable quality; Ability to analyze problems, make objective decisions, and execute them without prompting; Ability to demonstrate a high level of respect, excellence, accountability, care, trust, teamwork, empathy, tact, time management, following instructions, and accepting constructive feedback in all facets of the position and in accordance with performance expectations while avoiding actions that negatively impact staff morale; Ability to provide guidance, support, and training to entry-level Code Enforcement Officers. #J-18808-Ljbffr

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