MSP Account Manager

4 weeks ago

Providence, United States Atrium Staffing Full time
About Atrium:

As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today's market. Recognized for our pioneering Applicant-CentricTM approach and an award-winning culture, our expertise includes Staffing, Recruitment and Workforce Solutions.

What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.

Position Overview:

Atrium partners with leading pharmaceutical clients throughout the Northeast; we are looking for a passionate and self-motivated MSP Account Manager that is excited to grow their career by playing a key role in how our client manages their temporary workforce and hiring initiatives. As MSP Account Manager, you will play an essential part in bringing top talent into our client's organization. In this role, you will provide personalized service and will operate as an extension of the Client's Talent Acquisition Team while acting as the main point of contact for Client Managers, Staffing Suppliers, Temporary Resources and Atrium.

The MSP Account Manager will manage all aspects of Client's contingent workforce, including business relationship development, oversight of the full temporary worker requisition lifecycle (recruitment, selection, and day-to-day support of management), enforce risk mitigation by way of Manager education and ensuring Program adoption through training and strategic meetings with Client Managers, Stakeholders and Business Partners. A qualified Candidate must be excellent at building relationships, while remaining organized and offer excellent multi-tasking and superior written/verbal skills to ensure time management and partnership as an on-site/offsite Program team.

Responsibilities of the MSP Account Manager:

  • Serve as the primary point of Program escalation
  • Understand the detailed nuances of the MSP service offerings and operational procedures
  • Establish and maintain a professional working relationship with Client contacts, which adds credibility and positive perception of Atriumimperative for the success of the Atrium MSP
  • Work closely with various Atrium and Client (Management, HR, Finance, others) Stakeholders and Staffing Suppliers to build strong professional relationships which contribute to overall Program adoption, development, and success
  • Participate in Client calls related to various Program engagement requests, including but not limited to Temporary Resource onboarding, high-level assignments, technology, billing and more
  • Build and maintain pipelines of candidates within the Client's applicant tracking system that aligns with the Client's needs and anticipated hiring needs while ensuring consistent execution of a recruiting plan to always ensure the right quantity and quality of talent from multiple sources
  • Manage requisitions for Temporary/Temp to Perm assignments, which will be filled by way of a dedicated recruiter that you will manage, Staffing Supplier submissions or Pre-Identified by Client managers. Temporary Resources presented will require evaluation/screening according to client specific job profiles to ensure Client managers received a high-quality curated slate of resumes
  • Communicate with Staffing Suppliers to review Client requisitions, provide ongoing feedback, ensure Program engagement/adherence and execution of necessary onboarding tasks
  • Become familiar with state-specific payroll laws and worker classifications that impact the requisitions and offers made to Temporary Resources; pursue continuing education in these areas to become a subject matter expert
  • Address and resolve any service or invoice-related concerns or billing discrepancies
  • Prepare the delivery of Client reporting (weekly, monthly, and annual headcount and attrition reports) to provide ongoing program summaries and business intelligence to Client, create Quarterly Business Reviews and training presentations and support other projects as needed
  • Troubleshoot Client, Staffing Supplier and Temporary Resource escalations with the assistance of Program Director
  • Survey all users for program satisfaction and review results to determine actions to improve satisfaction
  • Develop and present client training and education materials. Training and education should be conducted in one-on-one meetings, staff meetings, lunch and learns etc.
  • Complete Training for all new Program users by introducing the MSP, understanding their needs and expectations, and presenting the MSP as a solution
  • Oversees and maximizes use of VMS technology to ensure optimum, cost-effective, timely and high-quality program performance and results
  • Train Client and Supplier users to use the VMS tool both in person and virtually
  • Provide ongoing support to Client & Supplier on VMS tool
  • Provide VMS administration, including documenting requirements, etc.
Qualifications for the MSP Account Manager:
  • Experience: has 3+years of experience in an MSP setting and possesses knowledge of HR, Staffing, MSP, VMS, employment law and worker classifications
  • Communication: can clearly explain the MSP program and instill confidence in Client managers that the Program can support their hiring needs
  • The ability to work both independently and in a team environment
  • Travel to the Client site (in Massachusetts) is expected; expectations are still being determined in this area and ongoing consideration for the COVID-19 pandemic is a factor. However, the ideal candidate will be available to travel to the Client site about once a month for 2 to 3 days each month
Physical Requirements:
  • Ability to sit for extended periods of time
Education Requirements:
  • Bachelor's degree is required
Benefits:
  • Atrium Care package available, upon eligibility (PTO, Health Benefits, Health Savings Account, Flexible Spending Accounts, Pet Insurance, Paid Holidays, 401k, Commuter Benefit Program)

  • Account Manager

    4 days ago

    Providence, Rhode Island, United States United Natural Foods Full time

    Account Management & Strategic Sales Planning (25%) - Execute sales plans and goals designed to increase sales, profit margin and minimize expenses - Develops joint business plans - Identify and manage new sales opportunities and servicing of existin Account Manager, Manager, Sales, Grocery, Accounting, Account

  • Account Manager

    4 weeks ago

    Providence, United States Clean Harbors Full time

    Clean Harbors Account Manager Home , Rhode Island Apply Now Clean Harbors is looking to hire a self-motivated Account Manager that will hunt new business while maintaining current accounts. The individual is responsible for initiating sales in the region with a focus on new accounts, driving leads, and growing underpenetrated accounts. While working in...

  • Account Manager

    3 weeks ago

    Providence, United States Clean Harbors Full time

    Clean Harbors Account Manager Home , Rhode Island Apply Now Clean Harbors is looking to hire a self-motivated Account Manager that will hunt new business while maintaining current accounts. The individual is responsible for initiating sales in the region with a focus on new accounts, driving leads, and growing underpenetrated accounts. While working in...

  • Account Manager

    4 weeks ago

    Providence, United States Rhode Island Blood Center Full time

    Account Manager Job Locations US-RI-Providence ID 2024-5969 Category Marketing/Sales Work Location Type Physical Type Regular Full-Time Overview Overview In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is...

  • Account Manager

    4 weeks ago

    Providence, United States Rhode Island Blood Center Full time

    Overview: Overview In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of...

  • Account Manager

    3 weeks ago

    Providence, United States Rhode Island Blood Center Full time

    Overview: Overview In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of...

  • Account Manager II

    2 months ago

    Providence, United States Renaissance Learning Full time

    The Account Manager II is responsible for managing and selling Renaissance Learnings products and services, with a focus on Practice and Instruction, within assigned territory, and achievement of revenue goals through prospecting, new business, cust Account Manager, Manager, Business, Solutions, Customer Engagement, Accounting, Account

  • Account Manager

    4 weeks ago

    Providence, United States Check Point Software Technologies Full time

    United States: Boston MA, Concord NH, Providence RI Sales | Full Time | Job Id: 20663 Experienced Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security...

  • Account Manager- Produce

    4 weeks ago

    Providence, United States UNFI Full time

    Purpose: The Account Manager is responsible for providing high quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs. The Account Manager is responsible for strategic selling, bringing core product...

  • Account Manager

    1 month ago

    Providence, United States Ira Green Full time

    Ira Green, Inc Account Manager (Salesman) Providence , Rhode Island Apply Now We are seeking a driven and results-oriented Account Manager and Salesperson to join our growing team. The ideal candidate will be pivotal in fostering existing client relationships and driving our custom coin program sales. Responsibilities: Manage and develop relationships with...

  • Account Manager

    3 weeks ago

    Providence, United States Ira Green Full time

    Ira Green, Inc Account Manager (Salesman) Providence , Rhode Island Apply Now We are seeking a driven and results-oriented Account Manager and Salesperson to join our growing team. The ideal candidate will be pivotal in fostering existing client relationships and driving our custom coin program sales. Responsibilities: Manage and develop relationships with...

  • Account Manager

    3 weeks ago

    Providence, United States Allied Universal® Full time

    Account Manager - Healthcare **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve....

  • Technical Account Manager

    4 weeks ago

    Providence, United States SQA Group Full time

    For going on three decades, our technology and advisory services firm has been at the forefront of helping our clients drive business modernization and digital transformation. We help our clients stand up AI/ML capability, engineer quality software solutions, introduce tech-powered innovation, and drive superior customer and employee experiences. And as we...

  • Account Management Coordinator

    4 weeks ago

    Providence, United States Virgin Pulse Full time

    Who are you? The Account Management Coordinator will support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention. In this role you will wear many hats, but your knowledge will be essential in the following: Be a subject matter expert in all HealthComp products that...

  • Account Management Coordinator

    3 weeks ago

    Providence, United States Virgin Pulse Full time

    Who are you? The Account Management Coordinator will support the onboarding and ongoing process for new clients and provide exceptional ongoing service to ensure client satisfaction and retention. In this role you will wear many hats, but your knowledge will be essential in the following: Be a subject matter expert in all HealthComp products that...

  • Extended Stay Account Manager

    1 month ago

    Providence, United States Marriott Full time

    Marriott Extended Stay Account Manager Providence , Rhode Island Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for accounts with extended stay demand. The position will support...

  • Extended Stay Account Manager

    1 week ago

    Providence, United States Marriott Full time

    Marriott Extended Stay Account Manager Providence , Rhode Island Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY This primary function of the Extended Stay Account Manager (ESAM) is to provide dedicated proactive account management support for accounts with extended stay demand. The position will support...

  • Entry Level Account Manager

    1 month ago

    Providence, United States First Trust Market Full time

    At First Trust Market, our mission this year is to elevate client outreach beyond the ordinary. We're dedicated to becoming experts on our clients' brands, ensuring both acquisition and long-term customer satisfaction. Our commitment to excellence empowers our entry-level Account Managers to explore new markets while fostering enduring relationships with our...

  • Entry Level Account Manager

    2 months ago

    Providence, United States First Trust Market Full time

    Job DescriptionJob DescriptionAt First Trust Market, our mission this year is to elevate client outreach beyond the ordinary. We're dedicated to becoming experts on our clients' brands, ensuring both acquisition and long-term customer satisfaction. Our commitment to excellence empowers our entry-level Account Managers to explore new markets while...

  • Builder Account Manager

    3 weeks ago

    Providence, United States SCHLUTER SYSTEMS L.P. Full time

    Description: **Must be located in one of the following cities; New Haven, Hartford, Providence and Boston** Builder Account Manager primary focus will be marketing custom and high end” regional and local Builders. Although we have had success marketing this group it is a market segment that receives little focus. The Builder Account Manager will need to...